Some people

Poppy9

With Tesco's £2billion profit they should provide bag packers and trolley unloaders. I have a bad back and struggle to empty my trolley onto the conveyer belt. Then all the twisting and turning and lifting bags into the trolley creases me. If I am in a bad way I always ask just before my turn if they could get a packer for me please. Some happily obliged, others look at me as if I have gone mad. I always thank the packers profusely and invite them home to put the shopping away as well

If more people asked for packers or took up the cashiers offer of "would you like help with your packing" then they would have to start providing them. You used to see them at Xmas time but even that has disappeared and they drag in Brownies and Scouts to fund raise. I hope they(Supermarket) give them a very big donation for serving their customers.

kingfisher1961

I too work as a checkout operator and it is part of my job to smile,say hello, please, thank you and goodbye and offer to pack bags. Some people can be very rude and ungrateful and you just think a thank you would be nice. I enjoy my job but sometimes when you have been sitting there for 3 to 4 hours and you are desperate for the loo and a drink, it can be hard to carry on being pleasant.

Sometimes I am on the cash only till and you sit there telling each customer and often people reply "I can read you know" looking at the sign above the till. Well for all those that have seen the sign there are loads more that don't and would soon moan if they had unloaded their shopping and then realised.

It doesn't cost anything to be polite.

scroogey

I actually complained to Morrisons customer services as it really annoyed me that people use the handbasket/cash only tils with shopping trolleys and then a card!! I use those tils cause I'd like to be out quickly and I have the cash and don't want to hold anyone up! But apparently it is Morrisons policy that once a customer has put one item on the convayer belt they must serve them, even under those great big HANDBASKET CASH ONLY signs. Some staff sympathised with me as it annoys them too....but it might teach people to read if they are sent to another queue
From being a cashier people who get something let you ring it in then refuse to buy it because it's too expensive really get me, I mean when I go shopping I check the price of what i'm about to buy.

stuwilky

Poppy9 wrote:

With Tesco's £2billion profit they should provide bag packers and trolley unloaders. I have a bad back and struggle to empty my trolley onto the conveyer belt. Then all the twisting and turning and lifting bags into the trolley creases me. If I am in a bad way I always ask just before my turn if they could get a packer for me please. Some happily obliged, others look at me as if I have gone mad. I always thank the packers profusely and invite them home to put the shopping away as well

If more people asked for packers or took up the cashiers offer of "would you like help with your packing" then they would have to start providing them. You used to see them at Xmas time but even that has disappeared and they drag in Brownies and Scouts to fund raise. I hope they(Supermarket) give them a very big donation for serving their customers.

Poppy, when I had a similar temporary problem a few years ago - the staff in tesco couldnt have been more helpful - unless then actually pushed the trolley round the shop for me!! I was pleasantly surprised. I just asked, and they did everything for me. And I go on a Saturday morning when it is busy.

maggut

I now only ask people if they need help if they look like they may be struggling. The reason being is that at our workplace if someone says they need help we just dont have the staff on hand to help,which then makes us the cashier look stupid because we ask then cant provide. I believe that Tesco has got so big its actually forgotten who put it there (the staff and customers). I am more than willing to help anyone who asks for it, i just say " its only me i'm afraid" but many are happy with that.

Tesco is so tight it wont even pay us when it is shut i.e.Easter Sunday and Christmas and boxing day. If it is our day to work then we have to use our holiday. It wont pay for lunch or tea breaks either. They always say thanks for doing a great job,but why dont they show us how much they mean it by treating the staff a bit better!!!!
As for 'one in front' and 'help with packing' we can only provide the customers with that if Tesco provide the staff!

kingfisher1961

I work for Morrisons and as far as I know it isn't the policy that we must serve people who have already put items on the belt at cash only/handbasket till. However this may be different in other stores to mine. In some stores, customers are reminded that the store is closing and to make their way to the tills, but in ours customers are allowed to wander around sometimes up to half an hour after closing.

Poppy9

Tescos aren't alone in not paying for tea and lunch breaks. I work for Local Authority and we don't get paid for lunch times either. We are not even allowed to stop for a tea break either. You can have a cuppa at your desk if you want but they often get spilt. When we firsted started using VDU's we were told we had to have a 5 min break every hour for H&S reasons. Well the 5 min break meant we had to do other non VDU work. Now they don't even tell you to do that. We also work flexi time. Yes it can aid you if your section head is flexible - but so many, usually men, are not and want you to work 8.30 - 5pm with lunch 1-2 everyday. Unless of course it suits them for free overtime until 6.30pm!!! I didn't think the bit about Bank Holidays was legal. I work part time and I get a pro rata entitlement to BH. i.e if it falls on my work day as I work 1/2 a week I get 1/2 a day BH and 1/2 Annual leave.

Cash or 5 items tills. Blooming annoying when they try to disguise in the queue they have 20 items and then pay with a CC. If I am feeling mean I tell them its only 5 items SO BOG OFF:eek: (well in my head I add the last bit). M&S I notice servce customers but remind them for next time in quite a loud voice so the whole queue hears it is a 5 item express queue so please don't use it again.

I don't blame the nice staff if they don't help me but my point is by asking them to help it means they moan to their boss who if moaned at enough will do something about it. So get moaning

Turning_into_scrooge

Al_Mac wrote:

OK I'm 40, got that one off my chest, and gives you an idea.

At the butchers, was on my way out, it was raining, three elderly people heading in. I could have gone out making them wait, but being a nice guy, well I think so, waited patiently for them to cross the last couple of yards and enter.

Guess how many said thanks, or even aknowledge my existance?

One woman and two blokes.
:mad:

That would also make me mad. My parents brought myself and my brothers up to show respect to other people and that manners cost nothing and therfore should be used. It angers me also when i do something to help others and basically get a slap in the face. Makes you wonder why we bother but we do as we have good manners. Pitty those that don't

Turning_into_scrooge

Poppy9 wrote:

How do lemons stand - they don't have a flat end do they? :rotfl:

lol I just love reading your posts Poppy

Smiley_Mum

If I hold a door open for someone and they don't say Thank you or even acknowledge me, I just think to myself, ungrateful so and so, huh but do my best not to let some turd spoil my day, life is too short to get bent out of shape. I was taught to give respect to my elders, manners, please and thank you, etc. For me to see kids running all over the place, out of control, with parents not instilling any discipline, that just bugs me.

Was in Safeway one day and this mother was going round the supermarket with five kids hanging around the trolley, one on the front, one on either side and two in the seat section and she was so pathetic and weak with the discipline, the kids just ran rings round her, just wanted to shake the woman. Anyway she comes round with the trolley (loaded with sh*t) and shunts (ouch!) me into the freezer as she shoves past, I'm like :mad:, didn't even say Sorry. The kids were running around the shop and there was just no respect for their mother, it was so maddening. If I had been like that toward my parents I would have gotten a right rollicking. My kids know who run the show but there is mutual respect. They get their way but not always, I don't find it difficult saying no.