MSE News: Virgin Media to hike prices

System

Great.... only took a new contract out on Saturday.:mad:

mazdaspring

Judi wrote: »

Great.... only took a new contract out on Saturday.:mad:

I took a new contract this morning before reading this thread :mad:
But i will not complain as I think virgin broadband is the fastest compare to other providers in my local area.

ps: you still can cancel contract within 7 days?

mrsbunntobe

How is everyone receiving notifications regarding this?? Is it in a letter, or via the online my account?

MikeWhite

mrsbunntobe wrote: »

How is everyone receiving notifications regarding this?? Is it in a letter, or via the online my account?

I don't know but would like to. I've had no email or letter, or even a phone call. I've scoured the customer area of the site but cannot find it either (perhaps they don't want me to!).
Mike

System

I took a new contract this morning before reading this thread :mad:
But i will not complain as I think virgin broadband is the fastest compare to other providers in my local area.

ps: you still can cancel contract within 7 days?

Yeah but that means we will have to send the superhub back. I'm looking forward to downloading at a rate of to 60mb.

Hubby phoned up retentions and got a few quid off the monthly bill plus the superhub.

I'd best not tell him about the increase.

IzzyGoldilocks

Have got Broadband and Telephone from these people and mobile phones which must admit their tariff is good for what we get,mainly subsidised because we have other services from them,but the price rise is a joke,we are supposed to have the speed hike but can't tell no difference,try to connect your phone,stand next to the modem and it tells you that you are not in range....would change but the ADSL connection for here is really poor,fiber optic was our only answer......any suggestions would be appreciated as don't like having no option!:mad:

bud1950

the letter i recieved this week, stated that i could save over £55 a year. thats if would pay 12 months upfront for line rental.

visidigi

custardy wrote: »

well with no phone line,how would you get the BB?
your options are really limited to mobile broadband

Virgin Media don't provide Broadband down a phone line - they offer tariffs with and without a phone line on their website - if you don't have the phone its more expensive, but cheaper than having BB and a phone...

Buzby

visidigi wrote: »

Virgin Media don't provide Broadband down a phone line - they offer tariffs with and without a phone line on their website - if you don't have the phone its more expensive, but cheaper than having BB and a phone...

You overlook their offering for non-cabled areas - they use BT ADSL to provide their 'Virgin National' service.

mrsbunntobe

MikeWhite wrote: »

I don't know but would like to. I've had no email or letter, or even a phone call. I've scoured the customer area of the site but cannot find it either (perhaps they don't want me to!).
Mike

I received the said letter yesterday, going to have a scan round see what cash back incentives the competitors are offering and maybe switch and end my contract early