MSE News: Ryanair forces ALL customers to pay booking charge

callum9999

NFH wrote: »

It is not easily avoidable, because Ryanair's intention is that the majority of passengers pay it. I have already addressed your point 2 above. Why do you ignore the underhand purpose of the admin fee? You seem intent on defending Ryanair, even when I and others have demonstrated their unfair commercial practices.

You buy a Ryanair Cash Passport, then you use it. IT IS VERY EASY - if that process is too hard for you then you shouldn't be allowed to set foot on an aircraft - no doubt you'd also struggle to realise you shouldn't block the aisle for a chat while the engines on fire and everyone else is trying to get out...

You seem intent on whinging about Ryanair, even when I and others have demonstrated their fair commercial practices.

MarkBargain wrote: »

Well as you wrote...



...and...



...I took it to mean that you believe private companies should be free to do what they want on the basis customers can choose other airlines. Surely it therefore follows that a hidden admin/card charge should be allowed in your view?

Can you state whether or not you agree the OFT was right to take action on numerous occasions to get to the point we are at now where the admin charge is made relatively clear?

I hardly think me saying companies can price their services as they wish (I thought this was a free country?) is akin to me saying companies should be able to hide fees from you...

And I cannot believe you even need to ask that... OBVIOUSLY I do not agree. For the ten billionth time, I do not appreciate having to spend extra because people are either too moronic (in which case, they shouldn't be flying at all) or lazy to follow the very simple booking rules.

callum9999

Dave_save wrote: »

Using analogies like banking and supermarkets vs airlines to make a point, merely demonstrates how weak your point is.

The purpose of the OFT ruling was to ensure that 'fees' for administering the payment for a flight, was actually included in the HEADLINE price, upfront and clear. If there is anything in the banking system similar to this or indeed within the supermarket world, feel free to report it.

Some people on here are sure that it's currently clear to consumers how to avoid paying the fee. The OFT disagreed! To remove any doubt, the OFT have ruled that 'fees' have to be incuded in the HEADLINE price.

Now, that's nice and simple, is everyone happy?

Because we all know, the OFT is God and therefore infallible... Are you honestly stating we should always accept anything the government ever says?

Not that this thread is actually about that decision - I'm not sure a single person has complained about including the admin fee in the headline price?

An equivalent for the banking world would be the banks being forced to include average overdraft charges in the price of their current accounts. They know lots of people will be using the overdraft, so it's "unfair" of them to advertise the account as free...

jfdi66

zerog wrote: »

Yes. While you can't compare directly anyway, your car transports 5 people, so that's 3ppm each if your 15ppm is correct. Ryanair planes transport 180 people, so the total cost is 360ppm.

I still don't understand all this fuss. When BA allows me to fly to Europe for under £40, then we can talk.

I quite agree, and when the airport car park charges are less than my flights then I'll maybe listen to Ryanair's detractors. Meantime why don't these people just zip it and fly Air France, BA or other airlines they never bleat about... It must be the "follow like sheep" syndrome so prevalent now in the UK, where no one thinks for themselves.

And about time MSE jumped off the anti-Ryanair bandwagon too.

jfdi66

WickedWolfie wrote: »

No, the way to improve things is for everyone to follow the clearly set out legal requirements rather than let one particular company, which is proud of its "maverick" reputation (never forget Mr O'Sleazy was publicly called a liar by an Irish judge!), as a bare minimum bend and in extremis drive a coach and horses through the rules.

If I had my way O'Sleazy would be prosecuted every time he tried to bend the rules until he either cleans up his act or ships out!

Come off it WW, O'Leary has remained resident in Eire and pays huge amounts of personal tax for doing so, when all the truly schonky business men have sloped off to tax havens around the world. If he wasn't a maverick we'd all be stuck paying BA and Airfrance flight costs. No body forces you to fly Ryanair - you choose to, I assume, because you can't beat his bottom line price - if you choose not to, what business is it of yours how they operate?

jfdi66

callum9999 wrote: »

You buy a Ryanair Cash Passport, then you use it. IT IS VERY EASY - if that process is too hard for you then you shouldn't be allowed to set foot on an aircraft - no doubt you'd also struggle to realise you shouldn't block the aisle for a chat while the engines on fire and everyone else is trying to get out...

You seem intent on whinging about Ryanair, even when I and others have demonstrated their fair commercial practices.



I hardly think me saying companies can price their services as they wish (I thought this was a free country?) is akin to me saying companies should be able to hide fees from you...

And I cannot believe you even need to ask that... OBVIOUSLY I do not agree. For the ten billionth time, I do not appreciate having to spend extra because people are either too moronic (in which case, they shouldn't be flying at all) or lazy to follow the very simple booking rules.

You tell'em, Callum, I too am fed up with all this bleating by people too dim to grasp that Ryanair has opened up Europe to countless millions of people who could not otherwise afford to travel. You don't like Ryanair's policy, fine, walk.

zagfles

callum9999 wrote: »

Because we all know, the OFT is God and therefore infallible... Are you honestly stating we should always accept anything the government ever says?

Not that this thread is actually about that decision - I'm not sure a single person has complained about including the admin fee in the headline price?

An equivalent for the banking world would be the banks being forced to include average overdraft charges in the price of their current accounts. They know lots of people will be using the overdraft, so it's "unfair" of them to advertise the account as free...

Every credit card statement I get shows "estimated interest" based on an assumption it won't be paid in full, when in my case (like the majority of CC users) it always is.

Nothing to stop Ryanair offering a £6 discount to users of its card, just like there's nothing to stop CC companies offering 0% to those who pay in full every month, despite what they have to put on their statements.

So come on Molly, why aren't you? :rotfl:

spike9

Is there now any point in keeping this card open given the inactivity fee ?

NFH

callum9999 wrote: »

You buy a Ryanair Cash Passport, then you use it. IT IS VERY EASY - if that process is too hard for you then you shouldn't be allowed to set foot on an aircraft - no doubt you'd also struggle to realise you shouldn't block the aisle for a chat while the engines on fire and everyone else is trying to get out.

You have forgotten a crucial point regarding timing. The Ryanair Cash Passport card cannot be obtained instantaneously, which means it is not as easy as you claim. During the time is takes to obtain a Ryanair Cash Passport card, the fare could go up by more than £6. Therefore many customers will not want to take this risk.

lijaloo

How long would it have been before Ryanair decided to introduce another card so that it could advertise the admin charge as an optional extra. For how long did the electron card fit the bill to be replaced by the pre-paid master card? I had both and I also had the Ryanair air credit card when it was worthwhile having one.

NFH

jfdi66 wrote: »

You tell'em, Callum, I too am fed up with all this bleating by people too dim to grasp that Ryanair has opened up Europe to countless millions of people who could not otherwise afford to travel. You don't like Ryanair's policy, fine, walk.

You've missed the point. The issue is not about the size of Ryanair's route network or the affordability of fares but about the use of so-called admin fees to legitimise a misleading indication of price.