MSE News: Ryanair forces ALL customers to pay booking charge

zagfles

jfdi66 wrote: »

NFH wrote - Does anyone disagree that the sole purpose of Ryanair's £6 admin fee is to legitimise a misleading indication of price?

That'd be me. Ryanair are not in the business of misleading people, no more than any other business that offers headline "Free Doohickey with every two purchased" and then you find that "rules and conditions apply" and the one doohickey you want is not included in the offer. Wake up, this is in nearly every retail outlet in the UK.
And what about all those other retailers who charge a fee to use your credit card - no mention of that in their list prices. Why not knock them. unless you work for Easyjet or BA. If anyone goes onto the Ryanair site expecting to pay simply the flight cost they must be dunderheids, like those who turn up at the departure gate with two enormous suitcases (and I've seen 'em) because they have not bothered to read the rubric.
If you don't like Ryanair's practise to the extent you persist in knocking them, why fly with them? Where's your sense of pride? Why not just boycott them and that would really show 'em wouldn't it?
Why do millions fly every year with Ryanair - because they are still the best value travel organisation around and despite all your petty carping, those millions accept the bottom line for what it is, a bargain.

I like Ryanair and have just booked a couple of flights with them. Why would I boycott them over a trivial issue like this? Maybe the whingers with their pre-paid card who object to them adding £6 to their fares should boycott them :rotfl: After all that was a decision by Ryanair and Ryanair alone. The OFT just told them they need to display their prices differently, they didn't need to change their pricing at all, as I pointed out earlier.

So go on, if you object to paying the extra £6, boycott them!! My fare hasn't changed at all, in fact it might even go down while the likes of you pay extra:p. So I'm more likely to fly with them in the future!

NFH

jfdi66 wrote: »

Ryanair are not in the business of misleading people

Then what is the objective of the £6 admin fee? Given that it is unrelated to the costs of accepting a particular payment method, what other purpose does it have other than to legitimise a misleading indication of price?

jfdi66

NFH wrote: »

Then what is the objective of the £6 admin fee? Given that it is unrelated to the costs of accepting a particular payment method, what other purpose does it have other than to legitimise a misleading indication of price?

To make some money, what else? I have flown Ryanair several times when their prices were lower than the admin fee - a few times at one penny so I didn't begrudge them the cost of processing the transaction - my bank say that the £25 fee for an unauthorised overdraft is to cover their admin fee - why aren't you bleating about that practise?

And if you buy a new car advertised at, say £10,000, how do they get away with extra charges for delivery, number plates, options you don't need but come with the car anyway? Do you bleat about that?

And even the dear old UK government sting you for considerably more than half the annual cost for a six month road fund license (another admin charge?) and everyone knows that that money does not go exclusively to maintaining the roads.

With so many other, more outrageous examples of pricing that is not immediately clear, your continued obsession about Ryanair's perfectly lawful pricing structure indicates to me that you either work for a rival or need therapy.

Viva O'Leary!!

budgetflyer

falling on deaf ears jfdi66. Its all been said before.Whingers get the ruling ,so we all pay more.
Just like the recent motor insurance ruling.

"its not fair! " they bleated "Why do men pay more than women?" "We should all pay the same!"

RESULT

Womens premiums due to rise to same as mens

NFH

jfdi66 wrote: »

To make some money, what else?

If it's simply "to make some money", why haven't they always included the £6 "admin fee" within the advertised fares and charged it to everyone?

zagfles

budgetflyer wrote: »

falling on deaf ears jfdi66. Its all been said before.Whingers get the ruling ,so we all pay more.
Just like the recent motor insurance ruling.

"its not fair! " they bleated "Why do men pay more than women?" "We should all pay the same!"

RESULT

Womens premiums due to rise to same as mens

But it's completely different in this case. In the case of insurance, companies have to offer the same premium to men and women.

Ryanair can still offer a discount for using their pre-paid card, they don't have to change their fares at all, they just need to display them differently. eg £18 with a £6 discount for RA pre-paid card, instead of £12 with a £6 admin fee for those without the RA card. Exactly the same fares as before. No laws would be broken. So why don't they? Come on, why not?

So if you want to whinge "boo hoo it's not fair why do I have to pay £6 more now", then whinge at Ryanair because it's their decision to change the pricing, nobody else's!!

One day this point may sink in with the whingers, but I'm not holding my breath!

jfdi66

NFH wrote: »

If it's simply "to make some money", why haven't they always included the £6 "admin fee" within the advertised fares and charged it to everyone?

Because they chose to do it that way? Just because you don't agree with it doesn't make it wrong, nor do they have to consider your feelings in their business decisions - in fact the way you are bleating on about it only convinces me that Ryanair are right.

And another thing, you are obviously based in the UK, but Ryanair are based in Eire and advertise internationally on line so why should your narrow UK-based views mean a flying fig to Ryanair.?

NFH

jfdi66 wrote: »

Because they chose to do it that way?

We know they chose to do it that way (and you're stating the obvious), but the question is why they chose to do it that way. The only apparent reason is to legitimise a misleading indication of price. You have still failed to suggest any alternative reason.

jfdi66 wrote: »

And another thing, you are obviously based in the UK, but Ryanair are based in Eire and advertise internationally on line so why should your narrow UK-based views mean a flying fig to Ryanair.?

Now that is actually a much more intelligent point than any other you have made. I was wondering the same thing, but the OFT seems confident that UK law does apply to Ryanair. I am guessing that it has something to do with elements of the service being provided within the UK as well as some charges levied within the UK (e.g. at the airport) and possibly the processing of online GBP payments within the UK. A company is bound by the laws of the jurisdictions in which it operates as well as the jurisdiction in which it is incorporated.

eldaniel

Kite2010 wrote: »

Great...

At least it will need to be included n advertising

so basically you are happy that others finally will be paying to Ryanair the £6 fee each way? We (family of 3) are flying to my home country 3-4 times a year, plus our parents are coming here to visit us at least twice a year, so we will fork out approx. £100 more to Ryanair. If that makes you happy, I do not really understand that, because it is not only me, it is tousends of other people who will end up paying more.

jfdi66

eldaniel wrote: »

so basically you are happy that others finally will be paying to Ryanair the £6 fee each way? We (family of 3) are flying to my home country 3-4 times a year, plus our parents are coming here to visit us at least twice a year, so we will fork out approx. £100 more to Ryanair. If that makes you happy, I do not really understand that, because it is not only me, it is tousends of other people who will end up paying more.

Oh come off it, Ryanair need to take x million euros a year to operate so you can visit your home country (O'Leary didn't make you live abroad, did he?) and if they take six quid a pop from 95% of people flying with them, then that saving can be spread across 100% of the passengers leading to reduced prices for the 95%. Think about it for a minute, why should the vast majority of the passengers subsidise the few who have one particular credit card? At least with everyone paying the six quid, we are all equal - isn't that the equality mantra that the UK establishment preaches?

And as I've said before, if you don't like it, fly with someone else - but you won't because you do not have the courage of your professed convictions and cannot afford to fly with other airlines. Am I right or are you wrong?