* Tesco Christmas Clubcard Exchange - NOW ON *

kindshark

johnswife wrote: »

OMG, thought i had it sorted allowed me to put vouchers in basket. Then I had to enter my voucher codes but I had to go to my club card account to get the numbers and am locked in the sign in loop again!!! it's enough to make you scream.

Rang Tesco and the go said to clear my cookies and history and it should work.

It's such hard work.
anyone else done this?

Are you using IE?

I always use Firefox browser when dealing with Tesco direct, seems a lot less flaky.

fred_h

I bought the Skylander Giants Wii Starter pack last week. The lady on customer services was convinced it wasn't included but I insisted she converted my vouchers to toy double ups and gues what .... It worked and was cheaper than the shelf edge price . £54.99 instead of £59.99 . She was gutted that it worked after having told me several times that she knew it wasn't going to work as it was classed as a console ! I told her my many " friends " around the country had used double up vouchers with success ! :j

mumto2loves

johnswife wrote: »

OMG, thought i had it sorted allowed me to put vouchers in basket. Then I had to enter my voucher codes but I had to go to my club card account to get the numbers and am locked in the sign in loop again!!! it's enough to make you scream.

Rang Tesco and the go said to clear my cookies and history and it should work.

It's such hard work.
anyone else done this?

i had already deleted cookies but ive just tried again just in cse. nope still not working! AND now one of the things in my basket is oos. gggrrr.

ladyp

I know this might be the wrong thread but has anyone got the address to send back clubcard tokens that you won't be able to use in time. Thanks in advance.

no1catman

ladyp wrote: »

I know this might be the wrong thread but has anyone got the address to send back clubcard tokens that you won't be able to use in time. Thanks in advance.

If they are 'Deals' tokens try:

Tesco Freetime Ltd.,
PO Box 654
Crawley
RH10 1RG

And for peace of mind take it to a Post Office and get proof of posting rather than use a post box.

no1catman

moneysavingwannabe wrote: »

It's driving me mad!

I have £51 of toys and £50 voucher codes. It lets me input £30 then says I have not met the minimum spend please add more something or other! Aargh!

I would double check the ones you're ordering are included in the 'Exchange' - that's why you haven't reached the minimum spend!
Check the Tesco Direct page that theitem is on - is it flaged as qualified for the Exchange?

moneysavingmumofone

fred_h wrote: »

I bought the Skylander Giants Wii Starter pack last week. The lady on customer services was convinced it wasn't included but I insisted she converted my vouchers to toy double ups and gues what .... It worked and was cheaper than the shelf edge price . £54.99 instead of £59.99 . She was gutted that it worked after having told me several times that she knew it wasn't going to work as it was classed as a console ! I told her my many " friends " around the country had used double up vouchers with success ! :j

Thanks for this, will give it a go on Friday. :j

hilda1

hilda1 wrote: »

Need some advise please.

I have £40 of clubcard vouchers that expire on 31/12/12.

I want to use them to get some TV and audio equipment if and when that dept comes into the double up offers next year.

If I use the £40 voucher to get £10 of wine, will Tesco give me a new £35 voucher with a revised expiry date ?

If anyone could advise, it would be much appreciated.

no1catman wrote: »

If you have one £40.00 voucher and convert £5.00 of that into an Exchange Voucher e.g Finest Wine, then yes the balance will go back into change for the next period.
But if it is made up of smaller denominations - no.

POPPYOSCAR wrote: »

Although Tesco if they think this is being done to extend the life of the voucher may refuse, as in their t&cs.

"redeeming Clubcard vouchers for the sole purpose of extending the life of the Clubcard points by submitting vouchers where the value of the reward would give a refund of more than 50% in points change".

POPPYOSCAR....Really ? For info, I had no problems using my £40 voucher to double up £5 from it to make £10. So I will be getting £35 returned to me in clubcard vouchers when the next posting of vouchers happens.:j:j

POPPYOSCAR

hilda1 wrote: »

POPPYOSCAR....Really ? For info, I had no problems using my £40 voucher to double up £5 from it to make £10. So I will be getting £35 returned to me in clubcard vouchers when the next posting of vouchers happens.:j:j

Yes, I was surprised to read this in the latest terms and conditions as I have done this before with no problems.

Hopefully, they will still continue to let this be done but I expect if someone does it continually they may then refuse to let them do it and are covered by the t&cs.

They also have a change in the latest T&cs that they will not accept returns of reward tokens exchanged after aug 13th 2012. (They used to let you return in date and unused tokens and have the points put back on your card.)

teabag29

Its a good job I printed my xmas clubcard and xmas savers vouchers at home because i still havent received my november statement in the post