The Norfolk hamper company thread

***cupcake***_2

notanewuser wrote: »

Can somebody check companies house for a new phoenix company? I certainly wouldn't put it past him.

Sorry for possible stupid question - what is a Phoenix Co? X

ladymarmalade222

Alton_Towers wrote: »

I have just tried to do a paypal claim but as I am over the 45 days its been closed straightaway - am annoyed with myself for not doing it sooner!

Have you read my post above, you may be able to try a chargeback or Section 75 refund with your bank/credit card provider. It is worth a try for just a telephone call.

xxx

maxtweenie

***cupcake*** wrote: »

Sorry for possible stupid question - what is a Phoenix Co? X

Probably one that rises from the ashes?

notanewuser

maxtweenie wrote: »

Probably one that rises from the ashes?

Exactly. The same directors start a new company before closing the insolvent company and carries on trading through the new one. Completely legal but morally reprehensible. A friend got caught by one that owed him a lot of money in wages.

LisaLou1982

***cupcake*** wrote: »

Sorry for possible stupid question - what is a Phoenix Co? X

Its where the same management and same staff start up a company doing the same thing but with a different name x

sammcg

Email just in

:-

Click here to unsubscribe from this email.
Dear Customer

With regret and after taking legal advice The Norfolk Hamper Company Ltd has ceased trading as from 21-01-13 & is insolvent.
We are very sorry to all the our customers who have supported us & apologise to you all for any upset and distress this may cause.
This has been a hard dicision that we have had to make & are genuinely sorry.

The Norfolk Hamper Company Ltd

meanmum

LisaLou1982 wrote: »

Its where the same management and same staff start up a company doing the same thing but with a different name x

as he appears to have done before - see my earlier posts e.g. #2332.

I'm really sorry for everyone who has lost out in this.

room512

Useless bank are saying the chargeback scheme doesn't exist!!!!! Not giving in that easily, it's on the visa webpage - You can also have a right to ask your bank to make a chargeback, returning your money if you do not receive goods or services as expected, if goods are lost or the wrong goods are received. That covers pretty much anything you can think of, from an airline going bust to a mail order jumper that does not arrive. Most purchases made abroad are also covered.

Spoke to a manager and they're sending out a form to fill in. We fill it in, send it back and then when they receive the form 48 hours later we're refunded - sounds too good to be true at the moment, but time will tell!

Tracyjj0

What a bloody fiasco!

So furious about this. Neil rang me last week and promised a cheque "as soon as I get my new cheque book" what a complete lying !!!!!!

Going to try my cc company, Tesco MasterCard, but don't hold out much hope to be honest.

Now let's hear from all those idiots who came on here sticking up for this pathetic excuse of a company. Huh, don't hold your breath :mad:

ladymarmalade222

room512 wrote: »

Useless bank are saying the chargeback scheme doesn't exist!!!!! Not giving in that easily, it's on the visa webpage - You can also have a right to ask your bank to make a chargeback, returning your money if you do not receive goods or services as expected, if goods are lost or the wrong goods are received. That covers pretty much anything you can think of, from an airline going bust to a mail order jumper that does not arrive. Most purchases made abroad are also covered.

Do not take no for an answer if they state that on the phone, ask to be put through to a Manager who understands chargebacks.

Many of the frontline staff will not come across these so you will need to stand your ground.

HTH

xxx