The Norfolk hamper company thread

Tigsteroonie

maxtweenie wrote: »

Hey everyone, just thought I'd check in and see if you all got your refunds today. I've just got back from a business meeting in Manchester. Funnily enough, a little bird told me our favourite hamper company proprietor was also in Manchester today giving a radio interview. Probably accepting the small businessman of the year award: :rotfl:

Gosh, I wish I'd known - I'd have gone and confronted him on behalf of all of you unhappy customers

Angelmum80

maxtweenie wrote: »

Hey everyone, just thought I'd check in and see if you all got your refunds today. I've just got back from a business meeting in Manchester. Funnily enough, a little bird told me our favourite hamper company proprietor was also in Manchester today giving a radio interview. Probably accepting the small businessman of the year award: :rotfl:

So no refunds today then... Make sense!!!

Redouble

Still no refund or communication here.

jenster

ahahaaaaa said in radio Norfolk stlyee's favorite son Alan Partridge

my cheque from NCH has arrived today and so will be deposited in bank this afternoon

pls everyone I really hope you all get your resolution either hampers or refunds soon

sarahg1969

I have had a call from Neil this morning, saying he'd like to send me hampers in substitution for the ones I ordered (3+3) and inviting me to choose alternatives from his website.

I explained I'd prefer a refund, which he has promised to send when he gets a new chequebook.

auditbabe

sarahg1969 wrote: »

I have had a call from Neil this morning, saying he'd like to send me hampers in substitution for the ones I ordered (3+3) and inviting me to choose alternatives from his website.

I explained I'd prefer a refund, which he has promised to send when he gets a new chequebook.

He must have got thru a few these last couple of weeks :rotfl: :rotfl:

Tigsteroonie

I'm guessing that's an apology he doesn't really want to make ...

"Sorry for the delay in issuing your refund, but I've run out of cheques because I've been making so many refunds recently" :rotfl:

shop-to-drop

I received a cheque two days ago it's number was 51 which would have been the first cheque in the book.

sharnad

Wow let's hope he gets a new cheque book soon
If he is going through them that quickly

Mistyxx

Another update on Norfolk Trading Standard's Facebook page..

The Norfolk Hamper Company Limited – update 11.01.2013

We are pleased to hear that a number of consumers have received refunds or if still requested, received their hampers.

The company is continuing to respond to requests for refunds and requests for hampers to sent out. This process should continue for the next week and a half therefore if you have sent an email/letter to the company you should receive a response within this time frame.

We have received consumer enquiries about hamper deliveries that are due late January 2013 and so on. The company have stated that these orders will be fulfilled.

We will continue to be in regular contact with the business to ensure that matters are sorted as quickly as possible.