The Norfolk hamper company thread

ch26

Check your inboxes - email just come saying they are working at answering all emails etc - no word about deliveries though

soolin

debsjc wrote: »

If the business was to go under, I'm guessing we wouldn't get our Paypal refunds anyway?

If you get a claim in within 45 days you are covered regardless. Anyone near the 45 day cut off should be putting in a protective claim, just in case. If our goods arrive and in good order you can always cancel the dispute with no harm done later.

Tracyjj0

Just received this


As you are all aware of our currant issues.i would like to inform you all we are going to be working through all your emails and will be replying to each & everyone of you so we can resolve the issues we have,we are working along side trading standards as stated in the press release to do the best we can.

We are aiming to get all emails responded as quickly as possible.



We are sorry for the delay in the deliveries and the upset this may have caused.

The Norfolk Hamper Company

digforit

ch26 wrote: »

Check your inboxes - email just come saying they are working at answering all emails etc - no word about deliveries though

Might be wrong but I cannot think there will be anymore deliveries if he now has to trawl through emails, he must have thousands. He should have been on honest from the start and turned away custom when he knew he could not deliver, this is what comes from greed. Instead of filling our hampers the greedy man was filling his pockets.

Tracyjj0

Like the way he says "press release", as though he instigated the report on the local newspaper website :mad::mad:

Alwaysskint22

ch26 wrote: »

Check your inboxes - email just come saying they are working at answering all emails etc - no word about deliveries though

Thanks for alerting to the email. I've got it! That makes everything all ok doesn't it? NOT! No mention of deliveries and his command of the English language is appalling!! Somebody has just posted on twitter saying that they thing he has "gone" and UK mail haven't collected anything for 2 days! It couldn't get any worse.

TudorRose

I have just filed 2 complaints with Paypal.

My dispute over the 12 hamper dealcame up as 'Awaiting other party's response' and the one disputing non delivery of my 3+3 Christmas Collection deal has come up as 'Being reviewed by Paypal'.

Thanks to everybody on here who has given advice about Paypal etc.
I also intend to file a complaint with Trading Standards.

Good Luck everybody with getting money back or your hampers.

notanewuser

Lemony wrote: »

There is NO excuse for people who paid up in October not having their orders! NHC should have set aside the stock they needed to fulfill those orders before taking on or supplying more! :mad:

I ordered in AUGUST!!! First 2 large picnic hampers arrived fine (empty), 1st 2 small ones (thorntons) were fine. Preserve hampers had vinegar missing and the next 4 arrived while I was away exchanging presents (which should have been the hampers) and the retro sweets one was very disappointing.

He shouldn't have been offering any new deals in October when he was struggling with Augusts!!!

Vile, greedy, lazy little thief.

jeppy

xSuziex wrote: »

Just taken photos, excuse their naffness, my phone's camera isn't great.

The sweetie hamper is a buckle one and the Christmas hamper has a clip that you twist to keep it closed. The mince pies were tied to the top of the Christmas one with some rafia.

These were part of the buy 6, get a bonus hamper, then for an extra (£10 maybe?) get 2 of the sets. So I got 2 of each of these, as me and mum went halves we had two each, hers were the same as mine.






The Christmas one has brandy butter, apply chutney, onion chutney, cranberry sauce, mince pies, 2 packs of biscuits, a christmas pudding and a wadge of xmas cake.

The sweets one is a big mix, with a couple more sherbets than shown, I think I've eaten something else from it too but can't remember what.

You got more than me, I didnt get th onion chutney and only one sherbert fountain, also your biscuits look a lot nicer, I had a small pack of shortbread.

boiler_man

Tipitytoppity wrote: »

I just wrapped the honey hamper for a lucky drama teacher who normally gets wine! Too late to send to the intended recipient. I was surprised when I turned upside down to wrap that these are packed by Blueberry Packaging in Leicestershire!

Just though it was worth a mention as with all this talk of "packing" hampers it seems a bit weird to me!!!

Blueberry hampers were being sold on Amazon with similar pictures to NHCo website. Wonder if there is any connection?

Eg
http://www.amazon.co.uk/Blueberry-Just-Add-Cheese-Hamper/dp/B009OEO31A