The Norfolk hamper company thread

brunettegirl

could something be posted here maybe - http://www.facebook.com/GreatYarmouthMercury?fref=ts

angel13

buyitall wrote: »

Those of you who have received part of an ongoing deal (eg 12+12), do you mind if I ask what you intend to do about the rest of the 'contract'? Are you going to keep the hampers you have received, even though they are late/not as advertised?

I filed my claim days ago and my dispute yesterday for a full refund as i have had nothing - if they then choose to send something it will stay here until they arrange for it to be collected from me but i will still be demanding a full refund as i have asked for it repeatedly and i do not want the stress of this every month for a year :mad:

maxtweenie

Redouble wrote: »

I tried to raise a dispute but it was immediately closed by PayPal, no communication. I believe PayPal should not allow companies to give us te option of using PayPal for items bought in a pre order type situation that means we have no protection as it automatically takes us out of the 45 day rule
Mine was linked to my debit card too so I am totally screwed. Goodbye money!

I don't think you are completely screwed. You can insist on a full refund from the company by following Trading Standards procedures in one of the earlier posts.

Redouble

maxtweenie wrote: »

I don't think you are completely screwed. You can insist on a full refund from the company by following Trading Standards procedures in one of the earlier posts.

Must have missed that, have reported them to CAB, will go and look for this other post.
Thank you

sammcg

I paid on my visa which I don't normally do.. so i've no idea how I get the money back, thing is its for the grandparents. so it looks bad that I haven't done anything for them.. they are in their 90;s so don't understand computers!

angel13

http://www.tesco.com/clubcard/deals/product.aspx?R=2880&in_merch=1&in_merch_title=More+great+Clubcard+rewards&in_merch_name=

tesco clubcard link so £20 gets you an afternoon tea for two all done by email if you are in a tight fix for a present and dont have actual spare cash

angel13

http://www.afternoonteafortwoclubcard.co.uk/

and thats who its through - IF i have enough clubcard points i might get one now

just seen the hickstead hotel is on there and if anyone is near to there and not been i had the most amazing customer service and afternoon tea whilst staying there a while ago so i would highly recommend that one

COOLTRIKERCHICK

is it actually worth phoning paypal for those who are over the 45 days, and point them in the direction of this thread?

also is he a ltd company?

debsjc

buyitall wrote: »

Those of you who have received part of an ongoing deal (eg 12+12), do you mind if I ask what you intend to do about the rest of the 'contract'? Are you going to keep the hampers you have received, even though they are late/not as advertised?

I did 2 of the 12 hamper £95 deals, before the 12 + 12 came out, so I have paid out £190.

I have raised two Paypal claims, for several reasons.
With the one I have received, the hamper was not what I ordered, it was late, it was damaged, and I know I won't get a reasonable response from Neil about it at the moment.

The second one I haven't even received, so i've raised a calim for that as well, but stating not received.

angel13

yes they are VAT registered so they are Ltd