JSA and email

sniggings

john539 wrote: »

Passwords are private & confidential.

If anyone suggests this again, ask for it in writing and tell them you will make complaint as this is a serious security risk.

It really should be reported.

I will ask if it is policy if I get asked again, but 2 weeks ago everyone signing was handed the new sanction rules and he tried to give me another one this time again, saying they had to be withdrawn as the rules weren't followed correctly, the first time round so they were making sure everyone got a copy, so it does make me nervous of getting sanctioned if I am seen as being trouble, but I will refuse but I guess that is why I asked on here just to make sure first as you can't seem to trust what these people say.

Queries

Dear sniggings, pleae contact the CAB (Citizens Advice Bureau) online, in person or by 'phone and ask their advice. I used to be an Advisor myself. The CAB used to help loads of people/cases because they knew the law and the benefit advisor/ claimant did not. I wish you the very best!

The_ICT_Engineer

Having read all the comments on this, I conclude that we have a job centre
jobs-worth overstepping their position by demanding a persons email account details and password.

Even under the Data Communications Bill, only four bodies will have access to data The data includes the time, duration, originator and recipient of a communication and the location of the device from which it is made) Police, the Serious and Organised Crime Agency, the intelligence agencies and HM Revenue and Customs.
Even then to read the contents of an e-mail, It will still require a court warrant.

Allowing a tom, !!!!!! or harry from the job centre unlimited access to your e-mail account leads to whole nest of problems,

antrobus

topaziem wrote: »

...Like my mum says - it's only the ones that have done something wrong that need to worry.

What you mum fails to understand is that opinions differ on what 'something wrong' entails.

miduck

I doubt very much that sniggings will be making a complaint, he is clearly making this up. He goes from saying the Jobcentre are setting up a bank of computers for this purpose, to then agreeing it may be a single errant advisor - it can't be both! Having browsed some of his other posts he does appear to be rather generous with the truth.

Of course, if it is true, he can request that the JCP put the instruction in writing. He can then post the letter on the forum (blanking out any personal details).

Tygermoth

I was asked for my email password on my last attendance. Like the OP I am a newish JSA claimant and classed as disabled (though I don’t have a specialist adviser)

I refused as though I have nothing to hide in relation to my job search. I am very proactive and had interviews lined up however banking information and other personal documents also reside in this account. Also I felt it breaks the T&C of the account to share the password with another.

As I agreed to print out the relevant emails and bring to a future appointment the advisor was happy. He also advised it was to do with a new program. So maybe it’s a training issue and the advisers getting the wrong end of the stick?

I am due at the JC today so I will ask them.

Muttleythefrog

topaziem wrote: »

Can someone please explain to little ole me why is it so important to protect an email account?
As you say a whole raft of government departments have the info already, so what is wrong with one more?

What is there to hide?

They can have mine if they want - and enjoy reading the messages sent between my friends and I - girly stuff you know.

Why is there this big secret?

Like my mum says - it's only the ones that have done something wrong that need to worry.

Trolling as usual I see Andy.. but to clarify for any doubt... email accounts can be crucial to a person's affairs financial and otherwise. If someone got access to my house they could probably steal a few hundred quid worth of electrical equipment and race off. If someone got access to my email account they could use all the money I have in accounts and effectively take control of my identity and certainly the majority of accounts I have with organisations. The email account is for many accounts the last stop to prevent criminal activity... it is via that which criminal activity can be uncovered such as changing of personal details like address.. not much use if the criminal controls it. If you think it is sensible or acceptable to give out email account passwords to strangers then you know what you can do... this is much more significant than people reading confidential or private letters... and as above.. without checking I'm pretty sure it would be against the T&Cs of use of many email accounts. Not to worry though Andy... it'll be an interesting conversation with police... 'yes I give my email account login details to strangers because I've nothing to hide'.

sniggings

miduck wrote: »

I doubt very much that sniggings will be making a complaint, he is clearly making this up. He goes from saying the Jobcentre are setting up a bank of computers for this purpose, to then agreeing it may be a single errant advisor - it can't be both! Having browsed some of his other posts he does appear to be rather generous with the truth.

Of course, if it is true, he can request that the JCP put the instruction in writing. He can then post the letter on the forum (blanking out any personal details).

wrong, I have only been signing for 1 month so I could not know if this is just one adviser or not, I said he is the first person that has asked me for this info, I will ask to see the relevant policy on this if asked for it again, and be happy to post it.

sniggings

csmw wrote: »

Are you actually sure it's a job centre your attending as to be fair your accusations are quite extraordinary. There would be no need for any advisor to ask for your password whatsoever!! And as for the help from a dea being more expensive is ridiculous they are a c grade which is the same as all the advisors in the Jcp.

I think what he was saying was the leads he can get as an disability adviser from business, either cost the DWP or is an expensive program for the DWP to run. I would think the DWP pay part of the wage for the claimant, in the first few months of employment.

sniggings

Tygermoth wrote: »

I was asked for my email password on my last attendance. Like the OP I am a newish JSA claimant and classed as disabled (though I don’t have a specialist adviser)

I refused as though I have nothing to hide in relation to my job search. I am very proactive and had interviews lined up however banking information and other personal documents also reside in this account. Also I felt it breaks the T&C of the account to share the password with another.

As I agreed to print out the relevant emails and bring to a future appointment the advisor was happy. He also advised it was to do with a new program. So maybe it’s a training issue and the advisers getting the wrong end of the stick?

I am due at the JC today so I will ask them.

Thanks for posting, I am amazed that so many on here are thinking I have made this up, if I were to make up a lie I would hope I could come up with something a bit better than this.