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Abbey (merged)

19192949697290

Comments

  • Sandgrownun
    Sandgrownun Posts: 109 Forumite
    Hi Guys

    Just started claiming charges back for my boyfriend. I know I should look back over the previous posts but what does MCOL stand for?

    Cheers.
  • jamdown
    jamdown Posts: 45 Forumite
    Money Claim On Line
  • justlaugh2
    justlaugh2 Posts: 245 Forumite
    Stands for MONEY CLAIM ON LINE!

    Good Luck!
  • jamdown
    jamdown Posts: 45 Forumite
    Hi Guys

    Just started claiming charges back for my boyfriend. I know I should look back over the previous posts but what does MCOL stand for?

    Cheers.
    Money Claimed On Line
  • Sandgrownun
    Sandgrownun Posts: 109 Forumite
    Oh and also, I am claiming back £1404.91 interest included, does anyone know whether they settle easily for this amount or is there no pattern?
  • I sent Abbey a letter on the 15th claiming back my charges. No response. :confused:

    Do I proceed to court or do I call to see if they received the letter?

    Thanks, LK
  • justlaugh2
    justlaugh2 Posts: 245 Forumite
    There doesnt seem to be any rhyme or reason to how the banks work.
    Just going by the success stories on here, some banks seem to pay out quickly and some not,( but the all pay up in the end) it doesnt seem to have anything to do with the amount.
    You should read through some of the success stories it will give you a better idea what you are dealing with.

    GOOD LUCK
  • I am in the same boat with Abbey.
    Tomorrow is the deadline for their response...still nothing.
    They have now had their 14 days...so it's Court action time!
  • porrohman
    porrohman Posts: 77 Forumite
    I have sent 2 letters to Abbey and had 2 replies saying they are 'looking into my complaint', is this just a delay tactic and should I start court proceedings
    :confused:
  • nickmack
    nickmack Posts: 4,435 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have recently claimed over £3.5K from Abbey. They offered me £860 which I refused. I asked them for 75% of my claim as a final "offer" and gave them 14 days to respond or I would file at court. They have sent me a letter telling me it could take them 4 weeks which is just another excuse for them to buy time!

    I really don't want the stress of taking them to court - should I ring them and try to get a settlement over the phone???

    When the 14 days is up, I would file the court claim. You could call them, but they will most likely stall you again.

    Many banks know wait until customers file the claim, to know they're 'serious'. It shouldn't be stressful if you follow the guide on here.
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