Abbey (merged)

jonnymagicpants

Hi Guys!!

Please check out the success stories, posted today someone has won against Shabbey!!! HOORAY!!!! Seems like there is light at the end of the tunnel at last!!!

Keep fighting them guys!!!:rotfl:

Mandy1980_2

Hi

Requested my statements from Abbey on 5th March, received a years worth and how now had a letter back saying the rest are microfiche. . . . is there a letter i can send to respond to this? They have had 24 days so far and i am not giving them over 40!!!

Thanks in advance

einyuk

17000+ biggest amount i've seen so far from shabbey!!!!!!!!! :beer:

got a me 2nd letter from shabbey thurs, further 28days blah blah..........then 2day got £440 refunded in account as misc refund fees...........will also use that as me moneyclaim fee next week...........my claim £6000+incl interest.

NO FEAR:p

einyuk

Mandy1980 wrote: »

Hi

Requested my statements from Abbey on 5th March, received a years worth and how now had a letter back saying the rest are microfiche. . . . is there a letter i can send to respond to this? They have had 24 days so far and i am not giving them over 40!!!

Thanks in advance

thats how it works........they can only have so much on paper the rest is on microfiche..............expect your postman to be very busy soon.

nowretired_2

Stick to your timetable, not theirs, you gave them 14 days to reply on your request for repayment, so now is the time to follow up with the letter before action

Little_Miss_Magic

Did you state in your original later a specific time frame in which you would expect a reply?

Starry_2

Hi everyone, I'm looking for some advice please!

Some time ago I decided to close my Abbey bank account, I transferred my money out elsewhere and got a statement with around £6 left. I used my bank card in a shop to get rid of the amount left so I could close it. I then forgot all about it - as you do, and have been working away for the past 6 months when a statement for -£300 lands at the door.

I called Abbey and they told me the account had gone overdrawn by 4p. So 4 pence has now cost me almost £300. After an hour on the phone to several people they concluded that I had to pay these fees and would not be refunding any of them. Over a period of 6 months I have been charged £20 over limit fees and £30 unauthorised overdraft fees. I have sent letters to every department address I can find, with no luck. They now want me to pay £300 before I can close the account.

I am not really sure what to do now, I can’t afford to loose £300 for nothing! Any ideas?

Bluebirds1975

Use the letter templates and start your claim.

You should get these charges back in full

Starry_2

Hi Bluebirds, I have already used the first two letters and they are standing firm. The last response I have from them states that the charges are in my terms and conditions.

Bluebirds1975

Move on to the next stage. File a claim with MOCL