Abbey (merged)

Edinburghlass_2

sufos wrote:

Thats what I thought, it was sunderland county court, tyne and Wear.

The judge said this was the going rate(£4.50) but didnt say where this had come from, I got the feeling he knew more about this than he was letting on. He did mention that barclays was £5 and said it was not possible to expect no charge at all from the banks.

I will try and give Abbey a ring and see what they say, I have had no contact from abbey since september 2006, i have made numerous efforts to speak to somone but everytime I have rang they state no one available to deal with this kind of query???????

Another fob off by them.


Thanks for your advise I will ring them and see if I get any joy


Sufos

I just checked the Abbey website to look at their contact us page and see they have a complaints number, I would try that number and ask for the Litigation Department and if they ask why, say you want to know where to send the balliffs to!

sufos

Brilliant idea thanks

Will do that now


sufos

Lady_E

I am new to all this , but willing to learn fast! I got all my statements from Abbey(eventually) and sent in a template letter for £1038 which was my charges plus interest. I have now got an automated letter re. "sorry to hear about your complaint blah blah , we will contact you in four weeks blah blah blah". What should I do now? I will NOT let this go, but I do need someone to hold my hand please.

Edinburghlass_2

No time to hold your hand but this is a standard letter, don't wait the four weeks but send your next letter in your time frame.

scotty69_2

i sent abbey another copy of the charges because im taking them to court, i sent it by recorded delivery and they arent signing for it , i dont know what to do because when they wrote asking me for they also said they didnt know how i got to these figures,even though i sent them a copy back in december and they sent a letter back comfirming reciept of them, their 28 days is up on wednesday 27th feb and im not sure what to do . Can any one help me please

zubbler

I sent Abbey a seven day notice letter and they replied saying that they needed 4 weeks to look into the matter further. Is this a delaying tatic? Should I just go ahead and apply for a county court judgement?

As a side bar I received a phone call from a company today called DML they refused to tell me what it was about unless I answered some data protection questions which I refused to do - are they a debt recovery company as Abbey hae threated recovery proceedings against me?

Edinburghlass_2

This is a standard letter so you do need to go on with the next step. If meantime you do have contact with a debt recovery company then tell them you are in dispute with Abbey and won't be dealing with them until it is concluded.

wood1e

Many thanks

vivaladiva

Edinburghlass wrote:

I just checked the Abbey website to look at their contact us page and see they have a complaints number, I would try that number and ask for the Litigation Department and if they ask why, say you want to know where to send the balliffs to!

How did you get on sufos? I'd love to have been a fly on the wall:rotfl: .

sufos

hi,
again they said no one to deal with query, They said I would get a call back to day but not holding my breath.

I did advise i was sending baliffs but even that got no response


I will sit and wait till close of business at 5pm and then arrange baliffs
I was told you do thid thru money claim online is this right as nothing on my court documents to say what I do if no payment is receive!!!!!

sufos:mad: :mad: