Abbey (merged)

Kurt_Hamster

Ice_Hockey_Mad wrote: »

Hello.

I asked for my last six years account statements over the phone and gave them permission to deduct £10 from my account which they havn't done. The 40 days is now up and so far I have received copies of last years statements. Last week they sent another four years statements but in a strange, unintelligible format which seems to exclude details of charges. One year is still missing.

Have I been "done" by the Abbey and should I start again with a letter and cheque? Is their sending me statements evidence that I have requested them should I need to pursue this through the data protection people?

Anyone else experienced this?

You haven't actually made an official Subject Access Request. This has to be done in writing. Additionally you can't just ask for "6 years of statements".

Please read this thread...

http://forums.moneysavingexpert.com/showthread.html?t=461779

then this one...

http://forums.moneysavingexpert.com/showthread.html?t=400981

paddy1204

Need help please!

paddy1204

Need help please!

I am claiming back (or trying to claim back!) over £14000 in charges without interest, Its over £18000 with interest- is is better to split the amount into 3 to go through the small claim court as they will then be unjder £5K or just go for the whole lot in one go?

Thanks

Paddy

Freakyleaky

If you split ot into 3 claims then as you say it will keep each one below 5k and safegaurd you against costs. If you do this though, make sure you keep accurate records of each claim and don't mix them up. The courts will not look favourably on the claimant getting the figures wrong. Also make sure you have another account open as they will probably close your account when they see 3 claims on it.
Good luck.

Kurt_Hamster

paddy1204 wrote: »

Need help please!

I am claiming back (or trying to claim back!) over £14000 in charges without interest, Its over £18000 with interest- is is better to split the amount into 3 to go through the small claim court as they will then be unjder £5K or just go for the whole lot in one go?

Thanks

Paddy

If you split the claim it could possibly be deemed to be an abuse of process as you are attempting to manoeuvre around the system.

Although the rules are different for larger amounts I'd recommend you claim for one amount.

yeovillad

emmaessex wrote: »

Hi all

just in the middle of filing money claim on line info and its asking for the address for abbey ? does anyone know what address i use as i dont have there legal department address so if anyone has the correct address i would be most grateful

Thanks in advance
Emma

Abbey National plc
Abbey National House
2 Triton Square
Regents Park
London
NW1 3AN
Do not use an address with a PO Box number.

Freakyleaky

Kurt_Hamster wrote: »

If you split the claim it could possibly be deemed to be an abuse of process as you are attempting to manoeuvre around the system.

Although the rules are different for larger amounts I'd recommend you claim for one amount.

I doubt they would see it as an abuse of the system rather a way of safeguarding yourself from possible court costs in the event your case was struck out in the event that you missed out details for whatever reason. The choice is yours!

gonzo_the_jaffa_1

ok quick one for you all
i have had the staments sent the second letter and had a reply back saying that they are looking ing to it blah sorry you are upset blah .....


anyway the qestion is do i stick to the timetable or do i give them another week to see what they say ???

DenWestie

gonzo_the_jaffa_1 wrote: »

ok quick one for you all
i have had the staments sent the second letter and had a reply back saying that they are looking ing to it blah sorry you are upset blah .....


anyway the qestion is do i stick to the timetable or do i give them another week to see what they say ???

stick to the timetable, send off the next letter.

Kurt_Hamster

Freakyleaky wrote: »

I doubt they would see it as an abuse of the system rather a way of safeguarding yourself from possible court costs in the event your case was struck out in the event that you missed out details for whatever reason. The choice is yours!

You would be wrong. It's already happening in Scotland.