Abbey (merged)

sdt1986

Abbey Depress the hell out of me!

They have caused half of my debt i despise them!

choddyholder

Anyone good at maths?!

I'm just filling out my online application and am coming to th epart where I enter the particulars using the template from this site, but, I accepted a payment of goodwill. How do I re-calculate the charges?

Here are the exact details

Original Figure £797.91
Interest £ 81.91
Gesture of goodwill payment £ 280.00

Anyone help?

Matt

Stephen_Leak

Please tell me that it wasn't offered as a "full and final settlement". If it was, you cannot continue to claim the rest.

choddyholder

No, it was a "gesture of goodwill" and I have that in writing!

Stephen_Leak

Phew!

As the goodwill payment isn't based on any individual charges, you simply deduct it from the total. I make it £797.91 charges + £ 81.91 interest - £280.00 goodwill = £599.82.

Obviously, let the bank and court know whats happening.

robwil_2

Hi

I would really appreciate an email address for someone a bit higher up in abbey i have sent ones t inga who cant deal with my complaint as she only deals with ones that are in the middle of the legal process and i have sent one to customer services who havent bothered to respond
Any help would be greatly appreciated

nickmack

robwil wrote: »

I would really appreciate an email address for someone a bit higher up in abbey i have sent ones t inga who cant deal with my complaint as she only deals with ones that are in the middle of the legal process and i have sent one to customer services who havent bothered to respond

What stage are you in the reclaim process?

robwil_2

Hello

ive sent requesting for money back left it 2 weeks no response so phoned told me 8 weeks told them 2 weeks or i will start court proceedings, still havent heard back.

hornydawny

hi.were claiming over 5k in charges over 6years,we wrote to abbey over 8 weeks ago,yesterday they offered us 515quid.i rung today to tell them it wasnt accecptable,should i start legal procedeings..

nickmack

hornydawny wrote: »

should i start legal procedeings..

Please see the FAQ in the Reclaim Help thread, link in my signature.