Abbey (merged)

2509m

Mrs_Holmes wrote: »

Hi, I am new to this - please bear with me. Followed Martins tips & wrote to Abbey to reclaim the last 6 years charges (6K). I had a letter to confirm that they are looking into it & I would hear in 4 weeks. 4 weeks to the day I have had another letter telling me that the investigation is still ongoing & they will contact me within another 4 weeks. Has anyone else had this runaround ? any suggestions gratefully received......

Hi there,had exactly the same thing,except that 2 days after the 2nd letter,i had an offer of roughly half the amount they owe me.(lets call this letter no.3).Letters 2 and 3 had the same date!!!!!!!!!.I've filed a claim in the courts.Best of luck!!

Leebcoward

They are stalling. Press on and good luck!

dustysbankcharges

Advice please.
I have gone through the process of letters and raising a court notification against the Abbey, all pretty swift to be honest.
Received a letter today (10/04/07) dated 04/04/07 from Abbey saying that as a "gesture of good will" they will pay £280 into my account within the next 10 days.I am claiming back £1750 + £450 interest. I called them 1st thing this morning and told them i didnt want it as i have started court proceedings but they told me it would be paid and that it didnt effect the process i had started. i checked my bank this evening and find they have put it in there today. i told them it might jepordise the court process, but theyve gone ahead and done it....... what do i do now. please advise.

Leebcoward

I would call MCOL and tell them they have given you partial payment but you want to continue for the rest. Dont sign anything saying you accept the money as full settlement though or this will be a problem.

dustysbankcharges

Thankyou,
i guess MCOL are the courts. am i correct?
would i have any grounds to ask them for a copy of the taped recording (for training purposes) they always tell us they are doing?
regards

TheOne

MCOL = Money Claim Online
https://www.moneyclaim.gov.uk/csmco2/index.jsp

dustysbankcharges

Many Thanks

Edinburghlass_2

dustysbankcharges wrote: »

Advice please.
I have gone through the process of letters and raising a court notification against the Abbey, all pretty swift to be honest.
Received a letter today (10/04/07) dated 04/04/07 from Abbey saying that as a "gesture of good will" they will pay £280 into my account within the next 10 days.I am claiming back £1750 + £450 interest. I called them 1st thing this morning and told them i didnt want it as i have started court proceedings but they told me it would be paid and that it didnt effect the process i had started. i checked my bank this evening and find they have put it in there today. i told them it might jepordise the court process, but theyve gone ahead and done it....... what do i do now. please advise.

Put it in writing to the bank that you have accepted the money in partial payment and without prejudice but will be continuing with your claim for the full amount + interest + court costs through the courts.

dustysbankcharges

Fantastic, thankyou for your quick response.
regards and best wishes

Edinburghlass_2

Mrs_Holmes wrote: »

Hi, I am new to this - please bear with me. Followed Martins tips & wrote to Abbey to reclaim the last 6 years charges (6K). I had a letter to confirm that they are looking into it & I would hear in 4 weeks. 4 weeks to the day I have had another letter telling me that the investigation is still ongoing & they will contact me within another 4 weeks. Has anyone else had this runaround ? any suggestions gratefully received......

You need to send your next letter now telling them you will be taking court action in 14 days if they don't reply to you.