I've been chargebacked :(

soolin

natalie1974 wrote: »

What about where other people have said about how the signature must match the name it was sent to ? Is this true ? Lets say I bought the phone , gets sent to my name and address but OH signs for it , how would a seller stand then ?

It shouldn't matter..recorded requires a signature *any* signature on arrival so Royal mail would argue they have done their bit. Special is supposed to be signed by someone at the exact address, but there seems no requirement for it to be the person on the address label.

Also reading the paypal conditions it merely says that the seller must be able to prove delivery, so if it went to the registered address that should be sufficient, after all paypal do not hold peoples signatures so have no way of proving whether a signature is fraudulent or not. There is no requirement in the UK for a signature to be readable, therefore the Royal mail will accept any squiggle on their pad thingy and leave it at that.

kriss_boy

I cant get on ebay at work but you can always spot hijacked accounts by investigating their feedback.

Things like a gap in use, or a change in items for sale, change in style of listing etc. Paypal only, worldwide etc.

FloFlo

natalie1974 wrote: »

Looking at the listing I think it is a hacked buyer account possibly

How could it be a confirmed address if the account had been hijacked?

To the OP, I hope everything works out.

natalie1974

FloFlo wrote: »

How could it be a confirmed address if the account had been hijacked?

Exactly the same as if I replied to a phishing Paypal email , my address is confirmed . Doesn't stop them sending the phishing emails to me .

I too sincerely hope it works out for the OP , I am sick and tired of people being scammed on Ebay and nothing being done about it .

frivolous_fay

natalie1974 wrote: »

Exactly the same as if I replied to a phishing Paypal email , my address is confirmed . Doesn't stop them sending the phishing emails to me.

Sure, the address on your pp account is confirmed, but it's YOUR address.

How's the scammer going to get his goods if he hijacks your account?

FloFlo

frivolous_fay wrote: »

Sure, the address on your pp account is confirmed, but it's YOUR address.

How's the scammer going to get his goods if he hijacks your account?

This is the point I was making, surely a hijacker changes the delivery address to his address and then the address wouldn't show as confirmed.

Perhaps someone else in the house bought the phone using the buyers ebay account - kid or partner or they've changed their mind. But I would have thought if its been sent to a confirmed address then the account holders received it.

natalie1974

frivolous_fay wrote: »

Sure, the address on your pp account is confirmed, but it's YOUR address.

How's the scammer going to get his goods if he hijacks your account?

I know , but you hear about it all the time , accounts hijacked etc . I wonder if within the phishing emails and phishing programs they use they can then change the address details . They must be able to do something as why else bother to hack accounts . I don't know but I do know that I was very grateful to have read this board as when I received my 1st of many phishing emails I knew exactly what to do with it .

FloFlo

They hack accounts often to sell goods which don't exist - address doesn't matter if you are the seller.

frivolous_fay

They can't make an address a confirmed address... at least not fast.

MrsTinks

Report it to the police once it's been signed for at the address you sent it to. Explain that you sent it after recieving payment, it's been signed for at X address and the value is in excess of £100.