Email exchange with customer service made me cry!

Dave_Brooker

changkra wrote: »

Good point surely if you're going to use a stolen credit card then you are going to go for something much higher than $15 surely more like in the hundreds there's something not right there, make sure the seller has their facts totally correct.

Hopefully the OP got her refund and it's all just people putting 2&2 together and getting 5...

I really don't think any sort of scam is going on, as like you say far larger sums would be involved...

Dave_Brooker

yeslek wrote: »

then you either have difficulty understanding or are just blind.

there are professional ways to defend your own business and without attacking customers.

Everyone is different, the OP's emails were quite agressive and the replies just echoed the same tone.

I've always found that it's best to be polite and stick to the facts when you want results from someone...

Dave_Brooker

changkra wrote: »

Another possible job for you, you wouldn't happen to be a copper would you? only you are coming up with areas on this thread that i know a police officer would question and pull to bits to make sure the proof is there and concrete.

I'm not a copper, I just think that sometimes people jump too quickly to the erong conclusions and see fraud and scams when there really aren't any...

another_thing_coming

The thing is this, if you had managed to get a hold of someone's credit card details (and had the possibility of getting hold of other people's credit card details too) would you go and spend £1,000 on it and risk being found out straight away, or would you just spend £10 and hope you would slip under the net?

Chances are that people wouldn't think twice about seeing a transaction for £10 on their credit card statement. But £1,000? You'd remember spending £1,000. Surely you would think there was something dodgy going on and you'd look into it?

I worked in retail for many, many years. I've seen a lot of very dodgy dealings. The most successful shoplifters/scammers are the ones that make it seem as if absolutely nothing untoward is going on.

Dave_Brooker

another_thing_coming wrote: »

The thing is this, if you had managed to get a hold of someone's credit card details (and had the possibility of getting hold of other people's credit card details too) would you go and spend £1,000 on it and risk being found out straight away, or would you just spend £10 and hope you would slip under the net?

Chances are that people wouldn't think twice about seeing a transaction for £10 on their credit card statement. But £1,000? You'd remember spending £1,000. Surely you would think there was something dodgy going on and you'd look into it?

I worked in retail for many, many years. I've seen a lot of very dodgy dealings. The most successful shoplifters/scammers are the ones that make it seem as if absolutely nothing untoward is going on.

So depite the lack of evidence it's best to assume the worst just on the offchance?

Dave_Brooker

another_thing_coming wrote: »

The thing is this, if you had managed to get a hold of someone's credit card details (and had the possibility of getting hold of other people's credit card details too) would you go and spend £1,000 on it and risk being found out straight away, or would you just spend £10 and hope you would slip under the net?.

And doing it on the same ebay account as you use for selling would be a bit rash don't you think?

feesh

OK this is all getting really silly now. The lynchmob attitude is as unhelpful as DB's!

I need to clear some things up......

You need to understand that MSE is NOT the only forum where an anti-BeautyP discussion is going on. I am also being PMd by people on another forum who have had very similar experiences. Of the original forum thread where I first found out about BP, I would say about 50% of the people who put orders in got ripped off.

My issue is NOT with the Ebay aliases......like you say, the evidence linking them to BeautyP is somewhat sketchy.

What I AM collecting is a great deal of evidence about BeautyP and their business methods.

The problems cropping up with other people are thus:

1. They paid for their BeautyP order using a credit card and they did (sometimes) receive their full order, but are now worried because they did not pay using a secure server.
2. They paid for their BeautyP order using Paypal, and (like me) they received only half their order. How weird is it that everyone who paid by Paypal only got half their order? Not weird when you consider that receiving half an order does not constitute an offence under Paypal's Ts and Cs and leaves them immune from a Paypal investigation (Paypal will only investigate when 100% of the order goes missing).

So, I think they might have 2 ways of scamming people. 1 is that they could be harvesting credit card details (and in this case, it doesn't matter how small your order is - they've got your credit card details for future use). I have (admittedly circumstantial) evidence linking them to credit card selling sites.

The other is that they charge people for a full order, but only send some of the order out (if the buyer used Paypal to pay), thereby pocketing themselves a significant % profit on each order. It might only be £10 or £20 here and there, but from the people who've emailed me from other forums, we're talking about significant amounts of money overall.

As to whether or not she is up to no good on Ebay - well the evidence is quite patchy that it is the same woman, so it's not something I have been paying much attention to, but I'm open minded about it.

And the WOMAN IN ESSEX I POSTED A BBC LINK ABOUT IS NOT IN ANY WAY RELATED TO OUR DEAR FRIEND LOUISE OR !!!!!!!!!!!!. It was just an EXAMPLE of how the police can take these sorts of cases seriously if there is enough evidence.

I think this thread is best left to die a quiet death now. It's getting so long that people aren't bothering to read through it very diligently, which is leading to some silly misunderstandings.

It's going to take me a few months to get round to getting this all together as a viable case, and I'm having more surgery in August so I will probably not sort it all out properly until I have my 6 weeks off work after that.

In the meantime, if you've been ripped off by them, please PM me. If you haven't, then I think it is best to leave this thread alone to save it from getting too long.

I started this thread as someone with PMT who had been an eejit and was over-reacting and bit upset. I then gave BeautyP the benefit of the doubt. But then other things started coming out of the woodwork and it became obvious that there was something more dodgy going on. I've got better things to do with my time than chase after £14, but when there are many other people have lost similar amounts of money, I'm sorry but I feel like something should be done.

another_thing_coming

Thanks for that.

I can positively link her to JaneDoe on eBay, as my eBay order from JaneDoe arrived with a Beauty P business card.

dangeroussports

Hmmm....yes, quite interesting.

Dave_Brooker

feesh wrote: »

I've got better things to do with my time than chase after £14, but when there are many other people have lost similar amounts of money, I'm sorry but I feel like something should be done.

What's the excuse for not giving you a refund?