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Email exchange with customer service made me cry!

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  • rosieben
    rosieben Posts: 5,010 Forumite
    1,000 Posts Combo Breaker
    If someone could contact this person and point them in the direction of this thread, I'd be really grateful:

    Sending you a pm ATC.

    The gist of the matter is that the paypal account (or the credit card linked to the paypal account) that jammydodger07 used to pay for the goods belongs to another person. Paypal cancelled the payment and advised seller not to send goods. Unfortunately goods had already been sent. All attempts to contact jammydodger07 have failed (surprise, surprise!). Complaint against her has now been made to ebay.

    Apparently she has other restricted ebay accounts too, which I think we already knew or suspected at least?
    ... don't throw the string away. You always need string! :D

    C.R.A.P.R.O.L.L.Z Head Sharpener
  • changkra
    changkra Posts: 635 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    rosieben wrote: »
    Sending you a pm ATC.

    The gist of the matter is that the paypal account (or the credit card linked to the paypal account) that jammydodger07 used to pay for the goods belongs to another person. Paypal cancelled the payment and advised seller not to send goods. Unfortunately goods had already been sent. All attempts to contact jammydodger07 have failed (surprise, surprise!). Complaint against her has now been made to ebay.

    Apparently she has other restricted ebay accounts too, which I think we already knew or suspected at least?

    right, you have now shown me what it is exactly that she is doing, just make sure you have solid proof before you submit anything legal or she could sue you for libel or slander, but good luck.
  • rosieben
    rosieben Posts: 5,010 Forumite
    1,000 Posts Combo Breaker
    changkra wrote: »
    right, you have now shown me what it is exactly that she is doing, just make sure you have solid proof before you submit anything legal or she could sue you for libel or slander, but good luck.

    Thats exactly what we are trying to achieve here - collecting evidence etc to take to police or trading standards as appropriate.

    And she's doing a lot of other stuff too, with her online businesses, as you will see from earlier posts on this thread so there's plenty of evidence!
    ... don't throw the string away. You always need string! :D

    C.R.A.P.R.O.L.L.Z Head Sharpener
  • changkra
    changkra Posts: 635 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    rosieben wrote: »
    Thats exactly what we are trying to achieve here - collecting evidence etc to take to police or trading standards as appropriate.

    And she's doing a lot of other stuff too, with her online businesses, as you will see from earlier posts on this thread so there's plenty of evidence!

    Thanks, i have read this from the beginning but i have to say that some of it did seem circumstantial, but this new posting obviously isn't, its quite serious and yes she does need to be stopped the only thing is you will need proof and at the mo i cannot see how you be able to get that, but where theres a will there is always a way. As I said earlier i wish you the best of luck with this and really hope you succeed too.

    Edit: if you do take this to the police ask to speak to the duty inspector and by pass the support worker on the desk. I think they tend to work 8am - 4pm or it could be 5pm i think second shift starts at 5pm with i think 1 hour change over lol
  • Dave_Brooker
    Dave_Brooker Posts: 1,128 Forumite
    So in fact she is 'making' money because she is using 'stolen' credit card details to purchase her makeup and then makes more money 'selling' the makeup but not always posting it!

    But only $15 worth of makeup was brought, surely anyone stealing credit card details would be after far larger amounts?

    She could make more money from a paper round...
    The money, Dave...
  • melancholly
    melancholly Posts: 7,457 Forumite
    1,000 Posts Combo Breaker
    But only $15 worth of makeup was brought, surely anyone stealing credit card details would be after far larger amounts?

    She could make more money from a paper round...

    Anyone who was emplyed in customer service would be sacked for writing the emails that this woman did. Defending that it just daft........

    You've now made your point about this so perhaps you could let it go? I would personally suggest that the low values are more to do with people not bothering to chase up over £5 because it's nto worth the effort. But rip off 1000 people in that way and it adds up.

    Your comments have a tone that makes it difficult to take you seriously - I mean this as a well intentioned suggestion to you because if you are trying to genuinely change people's minds about this situation, the flippant abnoxious comments are not really going to persuade people! It also goes slightly against what many people perceive to be the spirit of the site.
    :happyhear
  • Dave_Brooker
    Dave_Brooker Posts: 1,128 Forumite
    Anyone who was emplyed in customer service would be sacked for writing the emails that this woman did. Defending that it just daft.........

    As far as I could see she was defending her website from critism?
    You've now made your point about this so perhaps you could let it go? I would personally suggest that the low values are more to do with people not bothering to chase up over £5 because it's nto worth the effort. But rip off 1000 people in that way and it adds up.

    All we've seen is 2, it hardly seems worth while, you could earn more money working in Mcdonalds for a morning.
    Your comments have a tone that makes it difficult to take you seriously - I mean this as a well intentioned suggestion to you because if you are trying to genuinely change people's minds about this situation, the flippant abnoxious comments are not really going to persuade people! It also goes slightly against what many people perceive to be the spirit of the site.

    You mistake me for someone who makes flippant abnoxious comments...

    Surely this whole site is built upon free speech and public discourse?
    The money, Dave...
  • mpython
    mpython Posts: 3,677 Forumite
    1,000 Posts Combo Breaker
    Melancholy, please just ignore him. He obviously hasn't read the site rules, he just wants to wind up people.
    From MSE Martin - Some General Tips On Holiday Home Organisations and Sales Meetings

    DO NOT TOUCH ANY OF THEM WITH A BARGEPOLE!
  • Dave_Brooker
    Dave_Brooker Posts: 1,128 Forumite
    mpython wrote: »
    Melancholy, please just ignore him. He obviously hasn't read the site rules, he just wants to wind up people.

    I'm not trying to wind anyone up!

    I just don't think there's anything untowards going on here.
    The money, Dave...
  • melancholly
    melancholly Posts: 7,457 Forumite
    1,000 Posts Combo Breaker
    I'm not trying to wind anyone up!

    Well, in the nicest possible way, the way your choose to phrase your posts clearly is. You can take my (well intentioned) advice on board, or just continue to irritate people and find your comments attacked, dismissed or ignored. You can say whatever you want, it just depends whether or not you want people to listen!
    mpython wrote:
    Melancholy, please just ignore him. He obviously hasn't read the site rules, he just wants to wind up people.

    Yeah, it was worth a try - I'd like to hope that there aren't that many people who thrive on winding people up on anonymous forums, so in case he really is trying to 'help', I've said my piece now and that'll be me done on the matter :)
    :happyhear
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