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Sent phone back but they say did not get it.
Comments
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'Someone' is the key word here. 'Someone's' signature in fact doesn't prove anything. Any signature has a value only if the person who signed is not unknown.
Yes, the price is higher, but similarly to a signed for mail it doesn't guarantee anything. No court will accept 'someone's' signature as a proof.
The signature is Royal Mail's proof it has been delivered to the address which is all that has been paid for with Recorded Delivery
Guaranteed delivery guarantees the item is electronically tracked from the point of posting to the point of delivery where the person signing is the person who greets Royal Mail at the address.
I agree that the signatures obtained are often illegible but in both situations a signature means the sender has proof of delivery - if that is disputed it will be down to Royal Mail and the recipient to argue the delivery or disappearance but the sender is in the clear and to me that is what I would be paying for.John0 -
if that is disputed it will be down to Royal Mail and the recipient to argue the delivery or disappearance but the sender is in the clear and to me that is what I would be paying for.
Wish it was that clear.
Put it the other way round - and there was a recent thread on here on that very scenario - if a company sent an item you ordered to you and it was signed for but you never received it or recognised the signature, would that be down to you and Royal Mail to sort out and would you be happy paying for something you didn't receive?
Royal mail will limit their liability to the maximum amount covered by the level of service chosen, as already stated - and that is if they accept liability in the first place.0 -
Again, how this signature prove anything - even assuming that all postmen are 100% honest and reliable?The signature is Royal Mail's proof it has been delivered to the address which is all that has been paid for with Recorded Delivery
I am just theorising and I don't imply anything.
Only if we know that the addressee (ID checked) signed for it, this signature has any value. Alternatively, it can be some other person living at this address (ID checked, proof of address checked). Of course, this doesn't exclude remote possibility of fake IDs and proofs being used, but at this point all this turns into crime, not some civil matters.
That's why the fraud is so common when items get ordered to some other address, sent by a recorded mail but intercepted by a person just hanging around.Guaranteed delivery guarantees the item is electronically tracked from the point of posting to the point of delivery where the person signing is the person who greets Royal Mail at the address.
That's why a person signing for the mail is required to 'print' their name on the slip. Just one simple extra step is needed to make it much more safe and reliable - to check the ID.I agree that the signatures obtained are often illegible but in both situations0 -
just hanging around? you mean hanging around inside the property?
print name is already in place
again,what happens if the recipient says they have no idea who the signatory is?
love the idea of checking ID & proof of address at every delivery0 -
As far as I'm aware, Royal Mail wouldn't cover loss of the item if it was signed for by the company, even if it had been sent Special Delivery.0
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No. Watering flowers in the front garden. Or cleaning a car on the driveway. I have never been asked to go inside to sign for a delivery.just hanging around? you mean hanging around inside the property?
Yes, that's the point. How difficult is it to make sure that it is the real name?print name is already in place
Well, the only point of any signature is that a graphological expertise can be done if necessary.again,what happens if the recipient says they have no idea who the signatory is?
I smell sarcasm.love the idea of checking ID & proof of address at every delivery
No. Proof of address is needed only if some other person is signing for instead of the addressee.0 -
Wish it was that clear.
Put it the other way round - and there was a recent thread on here on that very scenario - if a company sent an item you ordered to you and it was signed for but you never received it or recognised the signature, would that be down to you and Royal Mail to sort out and would you be happy paying for something you didn't receive?
Royal mail will limit their liability to the maximum amount covered by the level of service chosen, as already stated - and that is if they accept liability in the first place.
No, I would not want to pay for something I did not receive - I avoid Ebay and other sales outlets where getting refunds can be difficult. I use my credit card to enable me to challenge charges for non delivery and I will always happily pay for guaranteed delivery to ensure the value of the item is covered. And in the case of illegible signatures supposedly proving the item has been delivered I would always dispute and not give up - to make sure I do not lose out.John0 -
In other words you are happy to use some loophole (consumer credit act) to force some other company, that hasn't done anything wrong, to pay for RM's mistakes. That said, I think I would do the same without hesitation and leave it to the credit card company, the sender and RM to sort this out between them.No, I would not want to pay for something I did not receive - I avoid Ebay and other sales outlets where getting refunds can be difficult. I use my credit card to enable me to challenge charges for non delivery
By saying this you seem to agree that some signature in fact doesn't prove anything.and I will always happily pay for guaranteed delivery to ensure the value of the item is covered. And in the case of illegible signatures supposedly proving the item has been delivered I would always dispute and not give up - to make sure I do not lose out.0 -
No. Watering flowers in the front garden. Or cleaning a car on the driveway. I have never been asked to go inside to sign for a delivery.
Yes, that's the point. How difficult is it to make sure that it is the real name?
Well, the only point of any signature is that a graphological expertise can be done if necessary.
No. Proof of address is needed only of some other person is signing for instead of the addressee.
I made people open the door to the property many many times
they graunch and moan, but its that or i left a red card
So you mean anyone signing for a package now needs only to produce photo ID?(given no other type is any use)0 -
In other words you are happy to use some loophole (consumer credit act) to force some other company, that hasn't done anything wrong, to pay for RM's mistakes.
By saying this you seem to agree that some signature in fact doesn't prove anything.
I dont see RM mentioned in the post you quoted?0
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