📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Orange 'Free' Broadband

1140141143145146315

Comments

  • neil9313
    neil9313 Posts: 696 Forumite
    nobby1963 wrote: »
    :D Rub it in Neil :T

    I wasn't, honest guv!

    :beer:
  • montage
    montage Posts: 162 Forumite
    I'm guessing this will go up to £28.50 after 12 months Neil? Looks like the same package they are offering on the website for £13.50 LR plus £15.

    All of this is a bitter sweet. On one hand you get a reasonably good deal in respect of todays prices, but on the other previously was paying £10.75 to BT, and £5 to Orange for unlimited LL, Orange and Internation calls. Now its a hefty £28.50 once their bribery offer is over.
  • ioscorpio
    ioscorpio Posts: 2,361 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    neil9313
    Just checked my old Yahoo account and received an email on Monday stating my T+C are changing. They did not send it to my Orange email address as that gets forwarded to my Hotmail account.
    It gives a link through to the T+C section on their website, but the "Unlimited Broadband" T+C are no longer on the website.

    So how are you supposed to read how they have changed.
  • neil9313
    neil9313 Posts: 696 Forumite
    montage wrote: »
    I'm guessing this will go up to £28.50 after 12 months Neil? Looks like the same package they are offering on the website for £13.50 LR plus £15.

    All of this is a bitter sweet. On one hand you get a reasonably good deal in respect of todays prices, but on the other previously was paying £10.75 to BT, and £5 to Orange for unlimited LL, Orange and Internation calls. Now its a hefty £28.50 once their bribery offer is over.

    It should be £33.50

    The offer said its not a promotional price so will ring after 9 months.
  • neil9313
    neil9313 Posts: 696 Forumite
    ioscorpio wrote: »
    neil9313
    Just checked my old Yahoo account and received an email on Monday stating my T+C are changing. They did not send it to my Orange email address as that gets forwarded to my Hotmail account.
    It gives a link through to the T+C section on their website, but the "Unlimited Broadband" T+C are no longer on the website.

    So how are you supposed to read how they have changed.


    Nobody in retentions had seen this 30 day notice email, i sent a copy to them :-(
  • Eva49
    Eva49 Posts: 555 Forumite
    Part of the Furniture Combo Breaker
    neil9313 wrote: »
    Nobody in retentions had seen this 30 day notice email, i sent a copy to them :-(

    Such good organization!........got mine today too
  • ioscorpio
    ioscorpio Posts: 2,361 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Found my T+C under the Free Broadband T+C. Looks the same to me. I suppose as we are paying £5.11 per month it is harder for Orange to say they will cut us off, there is no mention of taking up their landline in the email.

    I presume they want us to contact them and then they will try to convert us to their landline. I'm going to way up all my options before I phone them.
  • neil9313
    neil9313 Posts: 696 Forumite
    ioscorpio wrote: »
    Found my T+C under the Free Broadband T+C. Looks the same to me. I suppose as we are paying £5.11 per month it is harder for Orange to say they will cut us off, there is no mention of taking up their landline in the email.

    I presume they want us to contact them and then they will try to convert us to their landline. I'm going to way up all my options before I phone them.

    TBH that 30 notice email has more holes than a sieve.
  • Paully232000
    Paully232000 Posts: 2,108 Forumite
    I didnt get the email about the 30 days, got a letter which I am sure gave 2 months notice.
    I have emailed for my T&Cs/contract but havent received anything yet. We will see if i get something from them.
  • Eva49
    Eva49 Posts: 555 Forumite
    Part of the Furniture Combo Breaker
    Is anyone having problems logging into their Orange account?
    It was down for maintenance last night, this morning my browser is flashing up an untrusted site warning!

    Orange website seems to be changing constantly!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.3K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.