New body shop glitch!!!

3010

So the wait goes on. I have got 1 card just waiting on the rest. If they have not arrived by the end of the months ill email them.

hiccup123

i received 2 of my 11...with my name and DOB on them. I called them last week about the remaining 9 and they said 1 was showing as being sent out so that left 8. The woman i spoke to said she was going to get all 8 sent out together. i left it at that and said buy. she then called back a minute later and asked if i wanted the name and dates kept blank to give them to others...i said yes please and she said she would request that the info was kept blank. i received them all yesterday and blank as promised. So i'm not going to complain. did take a long time getting them but got them all in the end.

My advise keep calling them and tell them no company takes this long to post out something that has been paid for.

i'm going to keep my cards for when things are on offer and then use them to get more of a saving :j

meanmum

Got my 2 cards this week, just one with my name on. I just added a September birth date, went into my local shop to find my favourite coconut shower gel on offer at £5 for the 750ml bottle (usually £12), so got that as my birthday present. Very happy!
Will leave it a few days before going back in with the other card....

busybee100

I now have 4 of my 6 LYB cards. 2 have to go back from my 1st order which was missing the Chocomania and I can't be bothered to chase the other 2. I haven't tried to wipe the details as of the two I have left one has my dob and the other hasn't.

I will definately think carefully about making future orders with The Body Shop, their customer service has been pretty poor.

badlass

Has anyone received any more of their LYB cards? I received the 1st one yesterday...still waiting for 3. I'm mightily hacked off now :mad:

Lx

NiceGuyEddie_2

Still haven't receive either of mine, I was assured weeks ago that I'd receive them within 7 days, we're well over that point now.

Have emailed CS but am so hacked off, 2 months with no communication from them - really poor.

busybee100

Yay. Chased them again today and I got a completely different response.
Two outstanding cards refunded no problem.

Annie78

I can now say that my bodyshop deal is complete. got my 3 full orders, claimed my 3 birthday gifts and quidco had been paid into my bank.

It did take several emails but we got there.