why do some customers throw money at till assistants ?

johnnyboyrebel

ellay864 wrote: »

At a Saisnburys near me one lady always made a point of looking at the card if that was how the customer paid and addressing them by name

This is just odd and would annoy me! I cannot stand someone on a till attempting to start a conversation with me. I am there to buy something and get out, I have no interest in being there and certainly do not want a chat with a complete stranger.

If they then decided to call me by my name my blood would boil. Not in a snooty way but they don't know me so it would just be weird if they decided to make a note of my name.

suited-aces

If that would make your blood boil, I'd fear for your health if someone really slighted you.

ellay864

johnnyboyrebel wrote: »

This is just odd and would annoy me! I cannot stand someone on a till attempting to start a conversation with me. I am there to buy something and get out, I have no interest in being there and certainly do not want a chat with a complete stranger.

If they then decided to call me by my name my blood would boil. Not in a snooty way but they don't know me so it would just be weird if they decided to make a note of my name.

You make it sound a lot more sinister than it was. She'd simply take card and say 'Thank you Mrs Ellay, hope you're OK' or something pretty much on those lines. I don't think she was some stalker making a note of me, nor dragging me to engage in deep meaningful conversation. She simply addressed me by the name she could see and did so in a friendly manner - preferable to just being almost ignored or snarled at as some places do

OneYorkshireLass

Tina20 wrote: »

So I'm an annoying customer if I:

Pay for a small amount with a large note ...

Well that gives me a lot of faith that I'm valued as a customer...

Tina20 wrote: »

Wow, really hope I never end up being served by you. What an attitude!

Do you not value customers? I always did. They can be irritating, annoying and as stinky as they want but I was always happy to do my job regardless.

Just because I might moan on a random forum that a lot of people used to pay using a large note for a low-cost item does not mean that I did not value customers. I even liked most of my customers, it was just a pain in the backside when 3 in a row would pay with a £20 note for a card which cost pence, on a Saturday afternoon when the Post Office was shut and we had gone through the float we were allowed to keep.

johnnyboyrebel

suited-aces wrote: »

If that would make your blood boil, I'd fear for your health if someone really slighted you.

ellay864 wrote: »

You make it sound a lot more sinister than it was. She'd simply take card and say 'Thank you Mrs Ellay, hope you're OK' or something pretty much on those lines. I don't think she was some stalker making a note of me, nor dragging me to engage in deep meaningful conversation. She simply addressed me by the name she could see and did so in a friendly manner - preferable to just being almost ignored or snarled at as some places do

Ha ha true, ok it wouldn't make my 'blood boil' but when I am in a shop, I am not there to make friends. I have no interest in the cashier's life or how their day has been. This is mainly down to the fact that I realised a long time ago I am not a people person :rotfl: Everyone I don;t know is an idiot unless proved otherwise. This is the way to go

getzls

suited-aces wrote: »

Thankfully I've left retail, appalling attitude.

Sacked you mean.:cool:

Tina20

suited-aces wrote: »

Thankfully I've left retail, but I valued people who were decent, be they customers or colleagues. Now I'm a customer, I value friendly helpful shop assistants equally as much. I certainly don't go in expecting them to prostrate themselves before me, expressing deep gratitude for the pint of milk I'm buying. Nor do I hold them to a higher standard of manners than I hold myself or other customers to, that would be an appalling attitude.

Exactly. No need to expect people to be your servants just because they work in a shop.

But equally, no need to tell someone to get over themselves because they want to feel valued as a customer, not an inconvenience.

arbroath_lass

On another note, why don't till assistants count your change back to you any more?

suited-aces

getzls wrote: »

Sacked you mean.:cool:

No, left after 6 years unbroken service to work as an auditor after graduation.

Also, editing posts to take them out of context is really underhand, reported.

suited-aces

arbroath_lass wrote: »

On another note, why don't till assistants count your change back to you any more?

I can only assume it's because they'd get told off by an arsey manager/customer for holding the queue up.