Satellite Insurance Scams

spike7451

miss_trust wrote: »

just a small reminder, if anyone are taking out warranty (I never have in 17 years and never needed it anyway) - sky's own warranty is through D&G (domestic and general) and NO-ONE else - I used to work for them and have heard many sky customers horror stories about how much they pay to these companies, I also have had this scamming company on the phone trying to sell me warranty, didn't give me the company name, when I asked and got it, pointed out that sky use D & G and they hung up on me, aw shame that

As an ex-Sky engineer I second this advice,I too have never seen the need for these policies.

norm5

the_skiing_bear wrote: »

Almost embarrased to admit but I have just noticed on a statement a monthly direct debit from digital services uk, £5.99/month. Set up in march 2008.... I have called them and they have no record of a direct debit mandate but claim my husband set this up. They also say they don't have a record of the conversation.

Whn we took out our subscription with sky my husband and I discussed insurance and agreed not to take it out. We are perplexed about this and have paid 500 quid to these people , how depressing. Any suggestions, aside of get a lobotomy reversal...Needless to say the direct debit has been canned.... :mad:

Norm5. This has also happened to me. see my blog under norm5. i noticed that my card had been used to set up repeat monthly£6 payments.i did not set the policy up.

Kite2010

Just had this bunch of clowns (or maybe another "warranty" company) trying to sell me a warranty for £65 a year.

I kept them on the phone for a good 20 minutes before deciding enough was enough and lied in saying "well it sounds like very good value for money but sadly I have Freeview".

Click.

Kurtis_Blue

They are not clowns some of these firms a making over £10 million pounds profit a year.

podgy

Just had a call on the above number from someone purporting to represent SKY, he didnt ask for my SKY telephone password so thought he was a bit suss. He gave me this long spiel about covering my SKY equipment for £8 a month in the event of breakdown. I told him I am a new customer and havent received half the equipment yet but that if anything did break down I would expect SKY to fix it. He said that the equipment SKY provide is my equipment so I would have to pay for any repairs or replacements. I didnt appreciate the approach so said NO-THANKS.

Just checked my T&Cs and there is a 12 month warranty on my 12 month contract. The amount of time its taking them to provide my set-up and now this makes me less inclined to stay with them in 12 months time.

Anyone else have a similar 0800 479 0758 experience?

[Deleted User]

podgy wrote: »

Just checked my T&Cs and there is a 12 month warranty on my 12 month contract. The amount of time its taking them to provide my set-up and now this makes me less inclined to stay with them in 12 months time.

If you want insurance then contact Sky or an insurance company directly-never sign up to unsolicited cold callers.
Most agree that even legitimate satellite equipment insurance policies are a waste of money, especially in the first year as any faults should be dealt with under warranty.

prowla

Ambulance chasers.

macman

You don't need this cover, as it's warrantied by Sky for the first 12m (but it is your equipment from day one-it is not leased from Sky).
After 12m, in the unlikely event of a fault, a call to Sky retentions saying that you can't afford to pay for a service call and will have to cancel your sub will invariably result in a free service call.
Worst case-a service call is £65-less than the cost of the annual insurance.

spike7451

http://whocallsme.com/Phone-Number.aspx/08004790758

First year you are covered by a standard 12 month warrenty.After that if things go wrong it's a £65 call out fee.Any equipment Sky replace is covered by a 3 month warranty.
These repair plans are a complete waste of time & I'm saying that from not only my view but also that of a Sky engineer.
You pay £96 a YEAR for a Sky protection plan when a Service Call costs £65.....AND if the system is properly installed then the chances of you needing a service call are extremely slim.
My neighbor has one & has had one for nearly 10 years since he moved in.to date he's paid about £1000 & never had a call out once.That £1000 could be put to better use,like a holiday,savings or something..

Spruance

Very useful info Spike. Got one of these Sky/D&G packs in the post this morning so have now filed it under B for Bin!