Transcom/Arrow Global - unknown debt

[Deleted User]

This company is always trying it on; 'return to sender' ---- just feel sorry for the people that work for these scum

fatbelly

Busybee31 wrote: »

I received a letter from this company last week but as I was busy I left it on the side.

Rang them today and they are chasing a debt that is over 10 years old. Was advised over the phone by their own admission they cannot legally take you to court over any debts but as 'its still owed' they can chase it.

They failed to give any further reasons to me than that.


IF THEY CONTACT YOU. QUESTION IT!!

New to the forums so be nice :rotfl::rotfl:

Yes , they can chase it...

...until you tell them that you will not be paying as it's statute barred.

OFT guidance then kicks in.

https://forums.moneysavingexpert.com/discussion/2606811

Busybee31

Luckily for me (although very unlucky) they couldn't touch me anyway. But for those who haven't looked them up it could be distressing.

Thanks for the reply:D

121121

Well I got a letter from this company informing me I own £2325.00
To G U S same company as Marshall wards but under different name
I don't recall any letters from G U S .. up untill I got this bullying type letter
Giving me 14 days to repy or else .
In my reply I've asked them for a credit agreement
I wont. Hold out any hope but. If I go to court then they will have to produce the
Agreement .... even the letter signed is a scrible one

fatbelly

121121 wrote: »

Well I got a letter from this company informing me I own £2325.00
To G U S same company as Marshall wards but under different name
I don't recall any letters from G U S .. up untill I got this bullying type letter
Giving me 14 days to repy or else .
In my reply I've asked them for a credit agreement
I wont. Hold out any hope but. If I go to court then they will have to produce the
Agreement .... even the letter signed is a scrible one

When did you take out the agreement?

When did you last make a payment to it?

Have you made a formal request for your agreement under s77-79 of the consumer Credit Act enclosing £1 payment?

MoneyM

Sorry to resurrect an old thread, but I received a letter for Transcom in September requesting an amount which neither I, nor anyone in my household, is aware of to a company none of us had heard of.

I ignored this letter only to receive another at the beginning of October, a 'Notice of Intended Further Action'. I ignored this too, and the deadline they gave me is now 9 days gone and I'm not necessarily worried by it, but I think it would be more responsible of me to put the matter to bed by contacting them with the 'Prove it' letter posted above.

This is fine, but is it all right to e-mail them, or should I send this correspondence as an actual letter - recorded delivery and all?

Thank you in advance.

fatbelly

MoneyM wrote: »

Sorry to resurrect an old thread, but I received a letter for Transcom in September requesting an amount which neither I, nor anyone in my household, is aware of to a company none of us had heard of.

I ignored this letter only to receive another at the beginning of October, a 'Notice of Intended Further Action'. I ignored this too, and the deadline they gave me is now 9 days gone and I'm not necessarily worried by it, but I think it would be more responsible of me to put the matter to bed by contacting them with the 'Prove it' letter posted above.

This is fine, but is it all right to e-mail them, or should I send this correspondence as an actual letter - recorded delivery and all?

Thank you in advance.

Old fashioned letter is best

JAY_G_2

my sister approx 2 years ago recieved a letter saying she owed a debt of approx 1000 pounds.
She got some advice and made a couple of phone calls and it seems there was another person
with the same name. She thought that was the end of the matter and it was all cleared up after all the worry.
Then in December of 2014 she had a letter asking for proof of her date of birth and stating she owed 1,383.93,
and they have put the account on hold for 14 days pending receipt of this information.
Firstly she owes nothing, She has money so no need to be in debt. Secondly when she made enquiries previously
she found these so called debts were catalogue debts and she had none.
she is 66 years old and is severley disabled and cannot cope with this ongoing accusation.

I told her not to send anything to them as she didn't know who she was dealing with and my wife thought she ought
to contact the police about it after watching crimewatch on dodgy companies and the likes targeting pensioners etc...
hence, looking for this company on the net, not connected the 1st time this happened, googled it and this was the 1st
site that came up and found all these messages on this forum saying basically the same thing...
so do we call the police is my question really, as once they are aware of the situation in detail she can send them proof
of her date of birth with confidence that this is not a scam or identity theft etc.

Don't know how to deal with there persistance in trying to put this unknown debt at her door for a second time other than that

best regards

fermi

Police will usually fob you off but you can get a crime number to quote from

http://www.actionfraud.police.uk/

Complain to the collector with a denial and explanation, saying that unless they accept that it's not her debt and remove any information the may have placed on credit files, you/she will be reporting them to the FCA and will be taking a complaint to the Financial Ombudsman Service.

In fact may be worth taking to the FOS straight off, as often they will be prepared to write now on your/her behalf with the complaint.

http://www.financial-ombudsman.org.uk/consumer/complaints.htm

antonette254

My son received a letter from transcom yesterday saying he owes £23.89. The letter says it's on behalf of ebay? He did sell 2 old consoles on eBay earlier last year & didn't pay the fees so he did end up owing money. The amount went up to £80, which he paid in January to credit solutions. We have a paid in full confirmation letter from credit solutions. He hasn't sold anything since then so doesn't know what this relates to? Don't know the best way to deal with this transcom letter now? Any advice would be appreciated. Thanks