Ulster/RBS Bank problems

flipperni

Online banking down until everything is updated. Now i have no way of knowing whats going in or coming out.

doelani

flipperni wrote: »

Online banking down until everything is updated. Now i have no way of knowing whats going in or coming out.

Really convenient for checking balances :mad:

spike7451

Working OK here.

doelani

spike7451 wrote: »

Working OK here.

Working on phne app spike but online showing message


Service Temporarily Unavailable
We regret this service is temporarily unavailable and thank you for your patience.

As we continue to work hard to clear the backlog caused by our current technical issues, we have suspended our online application service until we return to normal service. We will continue to provide daily updates on our progress on our website. For the latest information please visit Help.

sandrahaha

doelani wrote: »

Working on phne app spike but online showing message


Service Temporarily Unavailable
We regret this service is temporarily unavailable and thank you for your patience.

As we continue to work hard to clear the backlog caused by our current technical issues, we have suspended our online application service until we return to normal service. We will continue to provide daily updates on our progress on our website. For the latest information please visit Help.

exactly ... So when will that be available? July 16th?

and what is the last date of up date on the phone app?

doelani

sandrahaha wrote: »

exactly ... So when will that be available? July 16th?

and what is the last date of up date on the phone app?

My balance on phone is up to 29th Sandra, was same as online earlier when last checked . Although I still have one payment from 22nd not showing yet

happy_with_my_lot!!

NAR wrote: »

Account transactions now updated to the 29th June, so slight improvement as only 6 days behind now.

You must be one of the "lucky ones" -there are indeed transactions showing up to 29 June - mostly direct debits (on the wrong monthly dates) on my account, a standing order supposedly paid out on the 28th, which was showing yesterday is no longer showing AND still no pay which was due on 21 JUNE...

A customer advisor on the "chat service" told me this morning that there is NO date order and transactions were being applied in batches -she did say they had been given no information about this. The more I see of this the less I believe the "glitch" theory - and I'm almost with the "don't believe everything you are being told brigade" at this stage!

doelani

happy_with_my_lot!! wrote: »

You must be one of the "lucky ones" -there are indeed transactions showing up to 29 June - mostly direct debits (on the wrong monthly dates) on my account, a standing order supposedly paid out on the 28th, which was showing yesterday is no longer showing AND still no pay which was due on 21 JUNE...

A customer advisor on the "chat service" told me this morning that there is NO date order and transactions were being applied in batches -she did say they had been given no information about this. The more I see of this the less I believe the "glitch" theory - and I'm almost with the "don't believe everything you are being told brigade" at this stage!

Yes I know compared to some I am lucky , have had 3 out of 5 credits go in, in no particular order, an all except 2 direct debits go out, ne for 22nd an one for 29th.

falko89

My wages from last week showed today, the previous weeks have not, my wifes wages never appeared today. Has anyone had debits for cash taken out over the counter yet? Nothing here.

irishjohn

mine jumped from 26th June to 2nd July so my current account is now showing all transactions it should - and this is on internet banking. Maybe they have speeded up a bit