Natwest Technical Issues

reallydismayed

Cell wrote: »

If you count being on the front pages of the newspapers and in the top three stories in all news bulletins over the weekend as 'playing this down' then so be it. I certainly don't.

Yes, but journalists aren't asking RBS searching questions about what the technical problems actually are. I would also expect Natwest employees to be tweeting about how they are getting on with the backlog or uploading YouTube videos of them ticking off the transactions as they check each one.

poppy10_2

ALIBOBSY wrote: »

Saw online a conspiracy theory about this, say RBS group had liquidity issues or some trader made a big loss. Gov say we can't let them fail but we don't have cash to bail out again. What about a "fake" glitch that means they can use all those "credits" due into accounts to make short term investments world wide to claw back the cash?

Complete nonsense. Government can never run out of cash as it is able to print its own currency.

Cell

reallydismayed wrote: »

Yes, but journalists aren't asking RBS searching questions about what the technical problems actually are. I would also expect Natwest employees to be tweeting about how they are getting on with the backlog or uploading YouTube videos of them ticking off the transactions as they check each one.

The middle of a crisis isn't the time to be contemplating your navel.

And anyway, if it really is just a phenomenal systems muck up, then that's your answer. Read stuff like the Register if you want detailed technical discussions of the different systems involved but I guarantee it will fly over your head, just as it did mine.

ALIBOBSY

Cell wrote: »

If you count being on the front pages of the newspapers and in the top three stories in all news bulletins over the weekend as 'playing this down' then so be it. I certainly don't.

The government might not have the money, but the BoE certainly do.

If access to cash had been stopped then yes, but if you had enough money in your account before the problems then it's been business as usual in terms of withdrawing cash and making card payments.

Most of the problems have been for those people without a buffer zone who were awaiting payments that weren't showing up.

Conspiracy theories are called that for a reason. They're usually nothing but a theory put out by people who choose not to believe what they're told, or mischievously cause alarm intentionally.

Back to planet earth, and all appears to be well for me this moring. All debits and credits where they should be and online payments/transfers working as normal. Hope it all works out well for those who are still experiencing problems :-)

I had money in my RBS savings account which I transferred to cover payments coming out of the account last week. The money has left one RBS account and not landed in the other, so your implication that perhaps I should manage my money better is unfair. My mortgage payment for which I had ensured money was in for (amongst other payments) shows on the account but as "pending". The mortgage company say its in a simular limbo with them. I have been in limbo about this since weds and am still in the same situation. Your assumption that this is only a big problem for people "without a buffer zone" is completely wrong.

Regarding the conspiracy theory, yep its just a theory doing the rounds online, I said I don't think its very likely but its almost plausable.

Either way doesn't alter how annoying and worrying this is for us. Yes we can eat (we have a store cupboard and freezer) for a while and were able to draw some cash over the counter (and have backup credit cards-with zero balances at the mo lol). So we are pretty well prepared compared to others, but all our payments (DD's and SO's) come out from the 20th to the end of the month so we are in limbo with those and the knock on effect it may have on the various companies awaiting payment.

Ali x

lisad21

I've just spoken to somebody at Rbs who tells me my payment due tomorrow is unlikely to go in. She told me that if I have a cheque book I am allowed to write myself a cheque upto the value of £500. Has anybody else been told this?

ALIBOBSY

reallydismayed wrote: »

Yes, but journalists aren't asking RBS searching questions about what the technical problems actually are. I would also expect Natwest employees to be tweeting about how they are getting on with the backlog or uploading YouTube videos of them ticking off the transactions as they check each one.

This ^ is what me and OH are wondering about. Forget conspiracy theories, whatever this was is isn't a "glitch" its a major system failure and the stories aren't nearly as sensational and searching as they would be say for an MP having and affair etc etc.

Least the weather looks better today, will get out in the garden and get on with my veggies may need them lol.

Ali x

Cell

ALIBOBSY wrote: »

I had money in my RBS savings account which I transferred to cover payments coming out of the account last week. The money has left one RBS account and not landed in the other, so your implication that perhaps I should manage my money better is unfair. My mortgage payment for which I had ensured money was in for (amongst other payments) shows on the account but as "pending". The mortgage company say its in a simular limbo with them. I have been in limbo about this since weds and am still in the same situation. Your assumption that this is only a big problem for people "without a buffer zone" is completely wrong.

I made no such implication.

I said that it mainly (note MAINLY) affected those without a buffer zone, in terms of immediate cash needs.

There are other implications, of course, but this was in response to a conspiracy theory which suggested that the bank had run out of funds. Largely speaking there has been no denial of funds by way of cashpoint or debit card except for those people who were expecting credits which hadn't arrived and therefore there was technically no money in the accounts to cover card payments SOs/DDs etc.

As a general point it's been horrible, and continues to be so. But I still maintain that many of the problems have been with those people who have not received credits and have thus been left technically penniless.

spike7451

Well,my phones on incoming calls only at the moment,so I called O2 & was advised that because of the problems with RBS,they're taking names & numbers of customers affected & looking into it.I just got a call from Tony in the L/Derry office who told me that they're re-instating the service for me & others affected.

Cell

ALIBOBSY wrote: »

Either way doesn't alter how annoying and worrying this is for us. Yes we can eat (we have a store cupboard and freezer) for a while and were able to draw some cash over the counter (and have backup credit cards-with zero balances at the mo lol). So we are pretty well prepared compared to others, but all our payments (DD's and SO's) come out from the 20th to the end of the month so we are in limbo with those and the knock on effect it may have on the various companies awaiting payment.

Ali x

As I said it's been horrible for people.

All I can hope is that you're as lucky as I seem to have been. Last week's DDs and SOs went out on time, though didn't show for a couple of days, and although on Saturday morning my wife's wages weren't showing, alongside the mortgage, personal loan etc by yesterday lunchtime they'd been put on the system (manually I presume) and have transferred onto my statement.

Good luck:o

ToNik

Most companys are being understanding, so its worth calling them and letting them know you are having trouble due to the natwest crisis, and they will put a note on the system. If you don't keep them informed they may just think you are a non payer