Natwest Technical Issues

KeepHopeAlive

So only Natwest customers wages have been paid ?
is that correct?

Is there anyone out there who is not a Natwest customer been paid
their wages yet ?

princesskez26

Oooh well done you guys that have been paid im well jel lol sat waiting for mine & partners salaries from last friday but Lloyds :-(

ihateyes

My wife is away to her ma's and has sent money to my rbs account. Its not there, i called the line, but its says for cash go into branch. the website doesnt state which branches are open:mad: no point saying x amount of branches are open unless the public knows which one:mad:

been on hold now for 32mins and counting!!!

Tommaso46

ihateyes wrote: »

been on hold now for 32mins and counting!!!

I hope that isn't on their 0845 number !

bob792

princesskez26 wrote: »

We are Lloyds via company account HSBC and still nothing :eek: was due last friday company rang HSBC and they said as 2 on the BACS run were Natwest they bounce the lot back so sat living in hope lol x

If it is a widespread problem that BACS runs between nonRBS banks are being bounced because there are also Natwest transactions on the same run, then this meltdown must be having far more widespread implications that current media reporting would suggest.

Anyone else got any knowledge of similar problems?

Blackpool_Saver

Hmmm, large direct debit had gone out on Friday, NOW it hasn't hmmmmmm

worldtraveller

julesds wrote: »

Am I only person who still can't access online banking - generic message appears -
Internet Explorer cannot display the webpage

Have not had access since 9.30 am Friday. Is this part of Natwest problem, or am I having separate problem?

Driving me insane!!

Same with me Jules. I've tried IE & Firefox and cannot access the service at all. It's been that way for me since 7.30 am yesterday.

gemma1983

Hi everyone, ive just received my child benefit thats not due until tomorrow but is normally in my account on a saturday at about 10.20am this morning. hopefully it will still this way and my wages will go in on weds!

delain

julesds wrote: »

Am I only person who still can't access online banking - generic message appears -
Internet Explorer cannot display the webpage

Have not had access since 9.30 am Friday. Is this part of Natwest problem, or am I having separate problem?

Driving me insane!!

I don't know how you are with computers but try doing a disk cleanup and defragment then restart.

Also unplug your modem breifly to reset it.

That usually gets shot of that message for me.

KeepHopeAlive

jinty271 wrote: »

RBS

Nice chap on the phone (40 minutes on hold but not surprisingly) understood that the nearest local branch open today for us, wastoo many miles away, and is doing us a temporary £300 credit to tide us over till everything is sorted out. We should have it in the next 2 hours.

It's been a hellish weekend for lots of folks, but I must say I am impressed with the service we received this morning. Credit where it's due.

happy to see that jinty that's great.
just a shame they couldn't have handled this mess
better for other folks in need.