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Natwest Technical Issues

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  • dayloon
    dayloon Posts: 13 Forumite
    edited 24 June 2012 at 10:07AM
    Update : all my money just arrived. Yay!!

    Not showing money I withdrew over the counter yesterday though. Hopefully they'll forget about that bit :)
  • sproggi
    sproggi Posts: 1,560 Forumite
    Part of the Furniture Combo Breaker Debt-free and Proud!
    I can log on again now.
    Payments in are showing, but it is still not showing that I drew cash out over the counter Friday.
    'We can get over being poor, but it takes longer to get over being ignorant'
    Jane Sequichie Hifler
    Beware of little expenses.A small leak will sink a great ship
    Benjamin Franklin
  • cherylim
    cherylim Posts: 96 Forumite
    I just got back in, and my DDs are all listed as paid. That's the important bit.

    Not sure if I was expecting any money going in, so will still have to contact people next week, but I'm glad to see I've not broken any financial commitments.
  • cherylim
    cherylim Posts: 96 Forumite
    sproggi wrote: »
    I can log on again now.
    Payments in are showing, but it is still not showing that I drew cash out over the counter Friday.


    Shhh, don't complain!
  • Tommaso46
    Tommaso46 Posts: 77 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I've been watching this thread & following the news as best I can. Luckily I had a bit of cash and Sainsbury's online accepted my NatWest Visa card for payment, so I have food in the house. But now my cash is running out and I have some big DDs coming up this week. I'm too scared to use my debit card to get some cash from a cashpoint. In fact I'm too scared to even try to log in to my account, because of an earlier poster (I think) who reported that when they did this, the account got blocked after the permitted 3 attempts to input the correct password.
  • Online banking is still not working, however I can access my account balance on my android phone app, and my partner's wages which are due in tomorrow are already showing up, as well as the direct debits that are due out tomorrow. Let's see if I can withdraw money later!

    I tried posting on the Natwest Ideas site but all comments are now being moderated.
  • Mikazaru
    Mikazaru Posts: 380 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    If you just want to check if your balance has updated can you do it at a cashpoint? I've just used the mobile app with no problems but still can't access the online site, however most people seem to be able to do that now, you could just try it once?
  • 1111
    1111 Posts: 260 Forumite
    My payment has been paid into my natwest account today and also a direct debit has been taken
  • traveller
    traveller Posts: 1,506 Forumite
    Thanks guys, I've just logged in and a credit that should have appeared yesterday has now appeared :) However, I'm terrified to transfer money to my daughters account in case it disappears :(.It does seem they really are trying to get through the backlog as quick as possible at least, so maybe if your account is down at the moment, it should be up and kind of running soon! Good luck everyone :)
    :A Your Always in my heart, you never ever will be forgotten-9/9/14:heart2:
  • My online banking up and working again also Monday's expected incoming payment is now showing as available as well as my DD going out!!! Time will tell if my card is working when I try get petrol today!!!
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