Aqua Reward Credit Card - 3% cashback up to £100/year

Ampy

Today I received a credit card statement from aqua. Correct cashback is shown but message underneath reads "Great news - your annual cashback reward has been credited to your account this month, which is ok better than a cheque but I don't understand why others got cashback cheques?

Fingerbobs

Ampy wrote: »

Today I received a credit card statement from aqua. Correct cashback is shown but message underneath reads "Great news - your annual cashback reward has been credited to your account this month, which is ok better than a cheque but I don't understand why others got cashback cheques?

This only happens to people who didn't apply for the new 0.5% card. If their account ends up in credit after the final cashback amount is paid, for example because they had paid off the card in full before the cashback was credited to their account, they get sent a cheque for the credit balance.

starM

Just an updated

Received the cashback cheque today for me and my wife.

MS

catwoman73

OH got his cheque yesterday and his account is now showing as zero.

No cheque for me yet and my account is still showing £50+ in credit. I'll give them a week or two and phone them about it. Neither of us took up the offer for a 0.5% card (already have Halifax Clarity and an ex Egg Barclaycard and were looking to simplify credit card usage anyway).

ohit

I have just called them - they say they are having technical difficulties and will receive the cashback payment via cheque at the end of the month.

What is going on?

Hominu

ohit wrote: »

I have just called them - they say they are having technical difficulties and will receive the cashback payment via cheque at the end of the month.

and those that have received cheques are saying they are being rejected by the bank :shocked:

The_Boss

Hominu wrote: »

and those that have received cheques are saying they are being rejected by the bank :shocked:

Just seen this in the other thread. Utter utter shambles if cheques are being rejected by banks.

sparky0138

Rejected or bouncing? Paid mine into Santander today with no problems.

ETA: Ah, just found the thread in question. Definitely rejected, not bounced (thought it was a bit early for bouncing). Will post here if there's any issues with Santander.

simax

The_Boss wrote: »

Just seen this in the other thread. Utter utter shambles if cheques are being rejected by banks.

Sorry - must be having a thick moment. What thread?

Jennifer_Jane

simax wrote: »

Sorry - must be having a thick moment. What thread?

It's the end of this thread:


https://forums.moneysavingexpert.com/discussion/4861395


Baribil's post #19


He said he tried to deposit his cheque and the bank rejected it, and said they had many Aqua cheques being rejected, because of the Account number.


I deposited mine today, but automatically, so presumably won't hear if there is a problem till later next week.


I suggest people take copies of their cheques, and see if they can get deposited. Wish I'd spoken to a human now, rather than through the machine.