Aqua Reward Credit Card - 3% cashback up to £100/year

noelphobic

bsms1147 wrote: »

How do we find out how much cashback we've earnt?

It will be on your paper statement. I've looked on my account online and not been able to see it there but I might not be looking in the right place!

noelphobic

Willing2Learn wrote: »

they were correct in applying their t&c's and polices. I requested to close account with immediate effect and they cleared all my outstanding balance as a goodwill gesture.

So although I didn't like the way they conducted their administration of my account, I would still recommend them as an excellent product and also appear responsive to customer complaints/issues.

How much was your outstanding balance? That is incredibly generous of them - plus if your balance was £100 or more then you are very much up on the deal!

omiszon1984

bsms1147 wrote: »

How do we find out how much cashback we've earnt?

paper statement. It will look something like this

michaels

omiszon1984 wrote: »

I've got £96.05 :-)
I have to wait for the second Aqua Card to arrive.

Can you have more than 1 aquacard account?!

Hominu

michaels wrote: »

Can you have more than 1 aquacard account?!

They say you can have as many as there are adults in the house, so that'll be 2 for most people I would guess.

grumbler

Your OH can.

ses6jwg

Had my card since July with a £250 limit I applied online for an increase to £1000 which was rejected but they have upped it to £350 which is much better as my spending is around £300 per month.

sicker

Just phone them and explain your mistake and ask them to take an immediate payment over the phone to rectify the problem and ask nicely if it will effect your terms and conditions. I have always found their c/s very reasonable and accomodating.

omiszon1984

michaels wrote: »

Can you have more than 1 aquacard account?!

Not in your name. I got mine and my OH. (additional card holder)

Dan8484

aleph_0 wrote: »

Do a faster payment to bring yourself under the limit.

Then call aqua, apologise, and ask if they will waiver the charge/let you keep your cashback. Others have reported success when they've rung and asked nicely.

Thanks for your reply. How do I go about making a faster payment? Would I do this via the "Make a debit card payment" section on my aqua account page? It says to allow up to 3 working days for the payment to be made.