Cash ISAs: The Best Currently Available List

winkowinko

You can politely decline the 3.5% they are offering and tell them that you would like the 3.86% instead. 

Just because they've offered you the lower rate, doesn't mean that they can't give you the higher one.

fuzzzzy

Yes I am aware of that, but still think to offer a maturity rate that is lower than the rate on their website is pretty poor in my opinion, considering they only give 14 days notice of maturity.

The 14 days notice is given via secure message which they do not email you about. Maturity options received in the post 5 days later.

refluxer

fuzzzzy said:

Yes I am aware of that, but still think to offer a maturity rate that is lower than the rate on their website is pretty poor in my opinion, considering they only give 14 days notice of maturity.

The 14 days notice is given via secure message which they do not email you about. Maturity options received in the post 5 days later.

There has been a fair few changes with fixed rate ISA rates from many providers in the last few weeks so it wouldn't be too surprising if any posted maturity documents from Kent Reliance were out of date by the time they were received, but it would be disappointing if the options offered online didn't reflect the latest rates - is that the case ?

While Kent Reliance and Cynergy defaulting automatically to another fixed rate ISA isn't ideal, I'd hope that they offer the option to transfer internally into one of their own easy access cash ISAs if required - the issue with Coventry seems to be that they don't do this, which is very odd considering they also offer easy access ISA accounts.

fuzzzzy

refluxer said:

fuzzzzy said:

Yes I am aware of that, but still think to offer a maturity rate that is lower than the rate on their website is pretty poor in my opinion, considering they only give 14 days notice of maturity.

The 14 days notice is given via secure message which they do not email you about. Maturity options received in the post 5 days later.

There has been a fair few changes with fixed rate ISA rates from many providers in the last few weeks so it wouldn't be too surprising if any posted maturity documents from Kent Reliance were out of date by the time they were received, but it would be disappointing if the options offered online didn't reflect the latest rates - is that the case ?

While Kent Reliance and Cynergy defaulting automatically to another fixed rate ISA isn't ideal, I'd hope that they offer the option to transfer internally into one of their own easy access cash ISAs if required - the issue with Coventry seems to be that they don't do this, which is very odd considering they also offer easy access ISA accounts.

The posted maturity options are the same as those provided online via secure message. I suppose it is possible that the fixed rate on offer from Kent Reliance had increased in the 5 days since the maturity options were produced, as I did not check them until I received the postal options. I would like to think though that if rate increases were imminent they would have provided them or given the assurance that an uprate  would be automatic if that happened, as some providers do.

Yes they do have an easy access ISA as an option. I personally think this should be the default maturity option.