Foxy Communications (Again)

LittleVoice

privateeye13 wrote: »

Firstly - how can you prove that foxy comms is stiffing people that work for them out of money - kind of a big accusation to make dont you think - especially when you fail to provide any proof of this?

Secondly - i didn't state that the data is 5 years old, i stated sometimes its incorrect. You've missed my point though that we dont actually read out any of the consumers info we ask them to give it us. How do you know that foxy comms isnt actually a legit company, but unfortunately maybe given false contact details from other sources such as n power etc. Maybe foxy is legit but the info they get isnt thats not their fault now is it.

Thirdly -If an agent isn't following procedure and deleting your details. If its not reported to foxy comms then they can't do anything about it. An agent fails to do their job properly then that doesnt make foxy comms a scam it means the agent isnt compliant. How many Foxy agents does it take to change a [STRIKE]lightbulb[/STRIKE] record? Seems to be a lot of failing agents if what is being reported on here is correct.

I'm pretty sure many people would have had incidents like this or similar to it from other companies, (two wrongs?) i know (and your proof is? do they use Foxy agents too?) orange give out false information left right and centre, 3 network and other providers call people asking if they want to switch etc this is classed as cold calling in everyones opinion on here. I dont see people claiming there a scam company?

I see the term has changed to agent.

privateeye13

(Quote from LittleVoice)

Thirdly -If an agent isn't following procedure and deleting your details. If its not reported to foxy comms then they can't do anything about it. An agent fails to do their job properly then that doesnt make foxy comms a scam it means the agent isnt compliant. How many Foxy agents does it take to change a lightbulb record? Seems to be a lot of failing agents if what is being reported on here is correct.

I'm pretty sure many people would have had incidents like this or similar to it from other companies, (two wrongs?) i know (and your proof is? do they use Foxy agents too?) orange give out false information left right and centre, 3 network and other providers call people asking if they want to switch etc this is classed as cold calling in everyones opinion on here. I dont see people claiming there a scam company?


>> My proof is that i have been on the recieving end of this several times, i have letters proving the information was given was incorrect and had credits applied to my accounts - thats my proof. If i could add attachments on here id show you them.

As you said 'IF what is being reported on here is true' - No one has offered any proof as yet so therefore a final judgement can not be made.

privateeye13

Spyros wrote: »

I think this poster sums it up adequately - if you were really-self employed you would have a number of customers/clients, not sitting on the phone all day for the same company.



You are employed in all but name and they stiff you by not providing the benefits you would get if they employed you properly.



Not literally, but you inferred that it was. Here is a reminder of what you said.



I have had the number for nearly 6 years, so if it was reallocated - it would have been at least 5 years ago. Of course the other option is that your database is full of fake information, which really raises questions about how you come by this data.



The first caller, who was the most helpful of the lot (except for his inability to press the REMOVE button), was more than happy to tell me the name when I explained what the phone number was used for and that it was never given out, that I was on the TPS and that I would not give my name as it was none of his business.



Since I had never heard of Foxy Comms, it would be rather difficult to report it to them wouldn't it. As your agents are told to hide who they are actually representing by saying they are calling from 'National Money Savers' (a fact that you confirmed), I searched for that name when the calls first started, and found nothing.



Half a dozen agents over a 6 month period who fail to "do their job properly" would rather indicate an inherent problem with Foxy's procedures and training - or the fact that Foxy really couldn't give a toss how many times they bother people who don't want the answer their pathetic questionnaire.

Why dont you stop complaining about the company when to be honest you don't know as much as you think about them. You happily read my posts and use the information in a way that suits you. However your not looking at the big picture, no matter how much you complain the likely hood is if your not willing to accept you gave your details out some how, then you going to continue to get calls from foxy and other companies.

As for the National Money Savers - thats the name of the survey which is why its used, CCHN, Foxy Comms and euro marketing, are all companies that are using this survey. They are not hiding behind the name lol they are simply telling the potential consumer the name of it.

That agent should not have told you the name on the screen as that breaches the terms and conditions he has to abide by. We cannot give out a name or any other detail that is on our screen for data protection reasons.

How would you like it if someone had been called and we thought it was you, so we told them your name and address as it was on screen, and they yes thats me. They then have your details. And if your SOOOO careful about who gets these details surely you would appreciate this?

privateeye13

Originally Posted by gb12345
NO holiday pay.
NO sick pay.
NO employment rights.
NO NMW.
Pay your own NI.
Pay your own phone costs, electricity etc.


That does not act as evidence at all - you do have employment rights with them under their T&C's so therefore that bit is nill void. Sick pay and holiday you wont get as its a self employed role which is standard. Most home agent roles are self employed so this is a common thing. You may lose holiday pay etc, but your able to work extra hours before and after to accumlate pay to cover holidays. A lot of companies now have a cap on how much overtime you can do ;-)

harrys_dad

I wonder if privateeye 13 is somehow "self employed" to make posts on this board. That is the only reason I can think of for their continued posting defending the indefensible. Maybe they would like to reply to all the comments on the whocallsme.com thread I linked to earlier in this saga, and be "self employed" a few more times.

Dexters_Indignation

imoneyop wrote: »

You really are a wonderful advert for people who might want to consider working for foxy aren't you. This thread has done wonders for showing the attitude of people that work for them.

BTW, the word you are looking for is YOU'RE not YOUR - i would have thought that a highly educated person like you would have known that;).

BTW, the word you are looking for is YOU'RE not YOUR - i would have thought that a highly educated person like you would have known that;)

This is what happens when you get your degree in a pack of walkers crisps

privateeye13

Dexters_Indignation wrote: »

This is what happens when you get your degree in a pack of walkers crisps

Grow up and stop with your childish remarks my friend - if you want to see my degree let me know and il happily send you a pretty little picture to go on your wall ;-)

harrys_dad

http://whocallsme.com/Phone-Number.aspx/02890381743/7

http://whocallsme.com/Phone-Number.aspx/02890381743/6#p160312379817066775

I have posted these to help privateeye13 find them and answer the issues raised.

LittleVoice

privateeye13 wrote: »

Originally Posted by gb12345
NO holiday pay.
NO sick pay.
NO employment rights.
NO NMW.
Pay your own NI.
Pay your own phone costs, electricity etc.


That does not act as evidence at all - you do have employment rights with them under their T&C's so therefore that bit is nill void. Sick pay and holiday you wont get as its a self employed role which is standard. Most home agent roles are self employed so this is a common thing. You may lose holiday pay etc, but your able to work extra hours before and after to accumlate pay to cover holidays. A lot of companies now have a cap on how much overtime you can do ;-)

1 Perhaps you would care to quote what in their T&Cs give employment rights.

2 "Nill void" - what would that be? Must be a special legal term.

harrys_dad

Unless of course privateeye13 already posted on that last thread as "friend" as follows:

Hi,

I just wanted to point out that Foxy Comms is not a scam company under any means.

I currently work for them and have had no problems at all, the company isnt trying to sell you anything at all, in all honesty we are trying to save you money on your bills and offer you links to companies that can advise you on certain products you may need.

In this day and age i thought everyone would want to save money??

We do not cold call you as such - we get our database from legitimate sources. We ask you a number of consumer questions to help give companies feedback and as i said see if we can help you anywhere along the line.

If you do a survey and you say no to everything then thats perfectly fine, the agents that work for foxy comms are trying to earn a living just like everyone else we are not scam artists at all.

If you ask for information then you get it, if you ask for a call from a particular company for advice etc you get it, if you dont ask for them you wont get them simples.

At the end of the day if dont want the calls my advice would be to be careful who you give your details out and look at small prints when you fill in forms online.

IF an agent is rude to you in any shape or form then ask them for the survey helpline number they are obliged to give it to you - i would hate to think my colleagues are being rude and giving the company a bad reputation.

I think foxy comms is a pretty good company trying to help people in the difficult financial times and passing information to other companies so that they can ensure they are meeting customer needs.



Any of that seem familiar from their contributions to this thread? Also interesting that it was posted on 20th May 2013 after a previous post dated 12th Feb 2013, which is just about what happened on this thread too. Coincidence? I doubt it