item accidently sent to wrong address and has been stolen

shellsuit

James, if your new address is down with Paypal, open a claim for item not received.

The seller can't do a thing as they can't give any proof it was sent (and delivered) to the proper address, so you should get your money back with no problems.

cocopops21

Obviously_the_best wrote: »

cocopops21, It's not the postman's fault but the person who stole it. That's what the law says.

Yes but it doesn't help that the postman makes it easier for the thief is what I'm saying.

hermum

I may have missed something here, has the OP actually said that the packaging was outside on the doorstep? It may have been inside & had either fitted through the letter box or the postie rung the bell & someone answered the door, as far as I know they don't yet have to ask for id of the person who answers the door when they deliver to an address written on a package.

OP, have you deleted your old address from your Paypal account?

StaffsSW

shellsuit wrote: »

James, if your new address is down with Paypal, open a claim for item not received.

The seller can't do a thing as they can't give any proof it was sent (and delivered) to the proper address, so you should get your money back with no problems.

You may have no morals about falsely claiming INR, but maybe the OP has.

shellsuit

StaffsSW wrote: »

You may have no morals about falsely claiming INR, but maybe the OP has.

Falsely claiming?

How's that then?

If the seller has sent it to the address on eBay, and not the address with Paypal, that's their hard luck, not the OP's.

OP has every right to open a claim for item not received, because guess what?

He hasn't received the item!

cocopops21

How does the OP have no morals? Think how p*ssed you'd be if you paid for an item that never came. I bet you'd look for a way to get your money back too!!!

Paypal is the address that each seller has to send to in order to be protected by seller protection so yep seller's fault.

George_Michael

cocopops21 wrote: »

Paypal is the address that each seller has to send to in order to be protected by seller protection so yep seller's fault.

So?

Maybe the seller didn't want to be protected under paypal seller protection, or maybe they didn't know about it.

Whatever the reason, the fact still remains that the seller received notification from ebay that the goods had sold and the address that would have been shown on the transaction was incorrect.

If the buyer had paid by bank transfer and the seller then sent the goods to the address shown on ebay, would you still say that it was the sellers fault?

The details that someone has registered with ebay include:

• Registered name, address (includes payment and delivery addresses), and telephone number.

shellsuit

George_Michael wrote: »

So?

Maybe the seller didn't want to be protected under paypal seller protection, or maybe they didn't know about it.

Whatever the reason, the fact still remains that the seller received notification from ebay that the goods had sold and the address that would have been shown on the transaction was incorrect.

If the buyer had paid by bank transfer and the seller then sent the goods to the address shown on ebay, would you still say that it was the sellers fault?

The details that someone has registered with ebay include:

• 
  

If they didn't want to be protected, then that's why they are in the situation they are in now.

If they didn't know about it, they should have read the T&C's for using eBay & Paypal together.

George_Michael

If they didn't know about it, they should have read the T&C's for using eBay & Paypal together.

And maybe the OP should have read the T&C's for using ebay and ensured that their contact details were correct.

hermum

Maybe ebay should have something in place that flags up a difference in address between ebay & Paypal when you pay through Paypal.