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item accidently sent to wrong address and has been stolen

ordered an item and hadnt realised that ebay had my old address as default even though i had changed it to new i emailed the seller and she said shed already sent item and told me it should arrive there this morning so i went to old address and the packaging is there but the item is gone (i presume one of the people in the house took it there is two flats)

whats the best course of action to take
Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
«134567

Comments

  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Order another, and be more careful next time?

    I don't see why the seller should be out of pocket for what you admit is your fault, and somebody elses dishonesty.
    <--- Nothing to see here - move along --->
  • fto
    fto Posts: 588 Forumite
    It should be sent to your paypal address.if it has been, then. Its your faullt .
  • cocopops21
    cocopops21 Posts: 255 Forumite
    Can the OP make a claim with royal mail?
  • cocopops21 wrote: »
    Can the OP make a claim with royal mail?

    For delivering a package to the address on the package? I think not.
    "There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock
  • jamespir
    jamespir Posts: 21,456 Forumite
    StaffsSW wrote: »
    Order another, and be more careful next time?

    I don't see why the seller should be out of pocket for what you admit is your fault, and somebody elses dishonesty.

    i didnt say the seller should be out of pocket i just wondereed whether i could do anything against the theiveing so and so who nicked it
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • I'm not sure what you can do, especially as you do not actually know who took the item.
    The seller did the right thing.
    Royal mail did the right thing.
    You could always ask at your old address in the hope that they admit they have your item and give it back? That's about it.
  • QuackQuackOops
    QuackQuackOops Posts: 2,667 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If you say you had changed your address with Ebay then why did it not get changed?
  • jamespir
    jamespir Posts: 21,456 Forumite
    If you say you had changed your address with Ebay then why did it not get changed?

    apparently it has a thing called default delivery address and it did not change it to my home address
    Replies to posts are always welcome, If I have made a mistake in the post, I am human, tell me nicely and it will be corrected. If your reply cannot be nice, has an underlying issue, or you believe that you are God, please post in another forum. Thank you
  • QuackQuackOops
    QuackQuackOops Posts: 2,667 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    jamespir wrote: »
    apparently it has a thing called default delivery address and it did not change it to my home address
    Which address is Paypal registered to? The old one?
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    The seller should have sent it to the address you have with Paypal, regardless of the address you have on file with eBay.

    Check your address on Paypal and if it's the right one, it'll be the seller at fault.
    Tank fly boss walk jam nitty gritty...
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