Tesco Misprices Thread 14

andrea_louise

Morning, on Wednesday evening on the way home from doggies flyballing class I called in to tesco extra in st@&kton on t33s, the half leg of lambs that were advertised as half price, £4.99/kilo the ones on the end aisle were half price, the ones on the meat aisle were full price £9.99/kilo. Only had £3 in my pocket, so got the yoghurt I needed.

I called in yesterday, to do a shop, and picked up 2 joints.

Went to cs and it was like pulling teeth (only it took longer) trout said you've picked up the wrong ones? Me, how can you pick up a wrong half leg of lamb? I told her I had seen the offer on an email, she told me online was different prices to in store. What a nightmare. She only offered to refund difference, I pointed out the blue sign, which there was a trolley in front of! She gave me a look, and asked if I was a Martin lewiser!

Phoned cs when I was outside the store, who told me to speak to the manager, at any point in 28 days, and keep the packaging-is THIS INFO CORRECT.. Went back and asked, but I had a dentists appointment. so couldn't wait around more than ten mins.

andrea_louise

For info the xl beef joints, topside silverside and some other were marked at £10.00/kilo when the SEL stated £8.00/kilo

1701

Where can I put W.H. Smith's price blunders?

caroc

Today I bought some reduced chicken in Tesco express £2.25 to 45p and the 3 4 2 still kicked in, so 3 packs for 90p. Packs of 5 chicken drumsticks or 3 chicken thighs.

zappo_2

1701 wrote: »

Where can I put W.H. Smith's price blunders?

Many thanks. You can put them here:

https://forums.moneysavingexpert.com/discussion/4619999

phil007439

andrea_louise wrote: »

Morning, on Wednesday evening on the way home from doggies flyballing class I called in to tesco extra in st@&kton on t33s, the half leg of lambs that were advertised as half price, £4.99/kilo the ones on the end aisle were half price, the ones on the meat aisle were full price £9.99/kilo. Only had £3 in my pocket, so got the yoghurt I needed.

I called in yesterday, to do a shop, and picked up 2 joints.

Went to cs and it was like pulling teeth (only it took longer) trout said you've picked up the wrong ones? Me, how can you pick up a wrong half leg of lamb? I told her I had seen the offer on an email, she told me online was different prices to in store. What a nightmare. She only offered to refund difference, I pointed out the blue sign, which there was a trolley in front of! She gave me a look, and asked if I was a Martin lewiser!

Phoned cs when I was outside the store, who told me to speak to the manager, at any point in 28 days, and keep the packaging-is THIS INFO CORRECT.. Went back and asked, but I had a dentists appointment. so couldn't wait around more than ten mins.

tip is to ring CS (the 0800 number) whilst you are there at the customer service desk (also use their phone ) they will always give DTD from the head office straight away and you can pass the phone to the trout to hear the news and they will give u DTD with a big trouty look on their face

view

phil007439 wrote: »

tip is to ring CS (the 0800 number) whilst you are there at the customer service desk (also use their phone ) they will always give DTD from the head office straight away and you can pass the phone to the trout to hear the news and they will give u DTD with a big trouty look on their face

This doesn't always work... Read my experience a few posts up. In hindsight I should have gotten the manager involved but I was talking to the CS manager!

lovingtescoforever

Baby Liss I-Stubble trim 7863U
1/3 off SEL £33
Scans at £50
Dtd given without asking

Golden

hillybilly22

lovingtescoforever wrote: »

Baby Liss I-Stubble trim 7863U
1/3 off SEL £33
Scans at £50
Dtd given without asking

Golden

Same here:
Babyliss7545u
Charged £45 offer price £30 should have finished 12 June but labelled still at offer price
£30 back Double the difference
My question though is this please:what will my refund be when I return the item???? (I only bought it to get the total up to minimum spend for voucher, I don't want to keep it)
Receipt has been marked "o/c £30"
Thank you

1p_knife

hillybilly22 wrote: »

Same here:
Babyliss7545u
Charged £45 offer price £30 should have finished 12 June but labelled still at offer price
£30 back Double the difference
My question though is this please:what will my refund be when I return the item???? (I only bought it to get the total up to minimum spend for voucher, I don't want to keep it)
Receipt has been marked "o/c £30"
Thank you

You should get back £30 ie what you expected to pay as stated on the label,
the £30 o/c is made up of £15 being the actual overcharge and £15 being Tesco saying 'sorry' for overcharging you.