Problems with using vouchers bought through MightyDeals.co.uk

andrewmp

Got shipping notification again this morning, hopefully it's on it's way now!

jacobmaisie

i brought a canvas on 17th july and after 3 emails i still have had no reply from blue amigo,very poor service as no reply after emailing also phone just rings,i await a reply and im not holding my breath on one coming,:mad: any other ideas would be helpfull or should i just try and get refund from kgb and paypal

jacobmaisie

andrewmp wrote: »

Still no sign of mine, have been promised it this week though...

how did you manage to get a reply from them

jacobmaisie

jacobmaisie wrote: »

i brought a canvas on 17th july and after 3 emails i still have had no reply from blue amigo,very poor service as no reply after emailing also phone just rings,i await a reply and im not holding my breath on one coming,:mad: any other ideas would be helpfull or should i just try and get refund from kgb and paypal

andrewmp wrote: »

Priority mail, don't make me laugh!

if i treated my customers as a priority like you do i would be bankrupped, please reply to your emails as priority then!!!!!!!!!!!!!!!!:mad:

andrewmp

Jacob, I emailed he so called priority address and go no response, I emailed KGB deals and then I got a response, not sure what triggered the response though.

andrewmp

Mine came, good quality. Wouldn't use them again though as their communications are terrible.

jacobmaisie

blue_amigo wrote: »

Hello Everyone

I work at Blue Amigo.

I’m really sorry for the delay in getting your canvas prints out to those of you who are still waiting. We are a small team here and we just got a little back logged. We’ve been rather overwhelmed by the sheer popularity of the deal and we are running a few weeks behind. This past week or two we have also had intermittent issues with our phones and couriers, neither of which has helped.

I just want to reassure you all that we aren’t a scam and we are doing our hardest to work through the orders that came in. If you are still waiting please do send an email to the address below with your name, post code and contact number. In the subject line put in MSE Forums and we will be in touch with you directly with an ETA on your order.

The feedback we’ve had from all of you who have received the canvass has been almost 100% positive with many comments referring to the quality. We really are trying to be forward on our turnaround and our communications which have rather suffered in our efforts to simply get the goods out the door.

Again, apologies for the delay and assurance that we will get your canvas out to you very shortly after one of us has personally gotten in touch with you.

Thank you for bearing with us.

Support Team
Blue Amigo
[EMAIL="priority@blueamigo.net"]priority@blueamigo.net[/EMAIL]

scam scam scam please reply to emails i have sent many to your priority email, please respond or i will seek further advise,through legal chanels as this is a breach in contract

lorna86

I still have no canvas! Cant get hold of Blue amigo or KGB. Am getting really fed up now, all i want is my canvas which I paid for beginning of June! No replies to any emails. I will never deal with either company ever again, they are a scam!

holly625

Personally i'd avoid Blue Amigo (and for that matter KGB and any of these 'deals') like the plague.

I took advantage of the £8 for a canvas print deal through KGB (although i actually paid £29 and went for a larger size).

Ordered it in mid July and it's taken 8 weeks to arrive. Tried to phone Blue Amigo several times, always engaged. Emailed a few times and had nothing back. As i wanted the canvas for a birthday present at the end of August and because i couldn't get hold of Blue Amigo, a week before the birthday i wanted it for i went to another company who printed and sent out the item within 4 days.

Blue Amigo did eventually then email about 4 weeks ago - someone called 'Dave' from Blue Amigo emailed to say it would be with me soon. Apparently 4 weeks is 'soon' in their world. No apology or anything else in the email.

So, today the canvas arrived - with a thick black line going all the way across the top of the image (not in the original) - it looks AWFUL!!!!! I can only assume it is where they meant to crop it but how they didn't spot and rectify it before sending the item out i really don't know. The canvas is also really loose and it feels really cheap.

Don't get me wrong, I wasn't expecting the Mona Lisa, i know it was a cheap deal site i bought it from, but i was maybe hoping for a company who might actually care about the quality of the products they send out. Absolutely awful and the biggest waste of money. Although the other company i used were about £30 more i'd happily pay this extra again, simply for the excellent (and quick) service i received.

colieboy

I ordered a canvas on 6th Aug. No delivery as yet!!!! wish i'd seen this before ordering!

I have emailed the priority email address today, along with Mighty deals and have opened a dispute with Paypal. Will let you know how i get on!