Toby Carvery charged sunday prices on a monday

Azari

trukdiver wrote: »

Not necessarilly. O2 treats bank holidays as weekdays when charging for calls.

As do BT.

Also, Sunday trading laws don't apply on bank holidays so supermarkets can open at their normal weekday times - I was surprised to find Lidl was still open at 18:00 on the bank holiday.

Tesco were also not restricting themselves to Sunday hours on the last bank holiday.

MarkLS12 wrote: »

For any bank holiday, the default position is to expect service in shops and restaurants to be the "same as Sunday" unless otherwise stated.

No!

That is merely what you assume to be the default.

It's not a weekday.

Except that it self evidently is.

MarkLS12

Azari wrote: »

That is merely what you assume to be the default.

If it wasn't the default you wouldn't need to be scrambling to find and list the few exceptions that there are.

Azari

MarkLS12 wrote: »

If it wasn't the default you wouldn't need to be scrambling to find and list the few exceptions that there are.

LOL. Where is your evidence that any 'scrambling' is involved?

I do not frequent restaurants that have different conditions on Sundays, but, if I did, I would expect them to make it absolutely clear before they accepted the order that they were making an exception on a bank holiday.

They are the ones who put up the signage and it's their responsibility to ensure that, if they make a specific statement about Monday prices, anything that contradicts that statement is drawn to the attention of the customer. The simple and obvious way, and the way used by almost everyone, is to clearly mark the offending statement such that the customer cannot read it without being directed to the contradiction.

Otherwise, the customer is fully entitled to expect that the offer that originally induced him or her to use the service means exactly what it says. No matter how many 'experts' on an internet forum believe that something they think is 'obvious' overrides plain, clear, and unambiguous, English.

MarkLS12

Azari wrote: »

LOL. Where is your evidence that any 'scrambling' is involved?

BT are not a good example as although their charging may be the same on a Monday, much of their customer service is as on Sundays.
Similarly Tesco operate special hours on Bank Holidays so are not a good example.
I always check the specific hours of opening for that day before travelling to my local Tesco on Bank Holidays.

Azari wrote: »

They are the ones who put up the signage and it's their responsibility to ensure that, if they make a specific statement about Monday prices, anything that contradicts that statement is drawn to the attention of the customer.

Monday prices would be standard prices, it's Bank Holidays that are the exceptions.

Azari wrote: »

No matter how many 'experts' on an internet forum believe that something they think is 'obvious' overrides plain, clear, and unambiguous, English.

There wasn't a sign saying "Bank Holidays are treated as normal weekdays" or one saying "Bank Holidays are treated as Sundays" so common sense needs to be employed.

StaffsSW

Azari wrote: »

No matter how many 'experts' on an internet forum believe that something they think is 'obvious' overrides plain, clear, and unambiguous, English.

The problem with experts on the internet is that they rarely function in real life without the help of google, which seems to have replaced common sense over the last 10 years or so.

Keith

Surely the sign outside is disregarded as an advert for the premises and the price displayed on the menu on the tables overules?

Also, I was taken to a Toby last year on Boxing Day and the sign at the door stated excluding Bank Holidays.

pianoplayer

Keith wrote: »

Surely the sign outside is disregarded as an advert for the premises and the price displayed on the menu on the tables overules?

Thankfully not.

Keith wrote: »

Also, I was taken to a Toby last year on Boxing Day and the sign at the door stated excluding Bank Holidays.

irrelevant because this Toby had no other signage mentioning Bank Holidays nor was I directed to any by the manager, nor did he direct me to the table menus.

He simply said the Waiter would have informed us, which he didn't, and wouldn't accept that he hadn't. This would appear to contradict everyone's opinion on other signage having prescience and Sunday menus having any mystical meaning.


I'd like to thank all those who have contributed fact, advice on rights and knowledge and more importantly their time, it has been most useful and helpful. To the few vociferous self righteous crowd of self supporting evangelists of opinion and dogma over fact and relevancy, hopefully you have all learned something to. If not then no doubt you will continue perpetuating your self belief system on some unsuspecting souls.Opinions have caused more ills than the plague or earthquakes on this little globe of ours.*

When I have the response I will post it, TS replied today to say they have passed on the details to the investigations team, which in any event means the complaint holds water or they wouldn't have wasted their time on it.
As to my wasting my time on such a trivial incident, it doesn't matter how trivial, it's a point of principle as well as a point of law and unless we stand up for all our rights we will lose them through carelessness or omission.

It is certainly interesting posting here and apt is the following It is dangerous to be right in matters where established men are wrong.*

What we have been determining is the Law and hence whether you agreed or not the principle of right and wrong is at the essence of this. I do not agree with what you have to say, but I'll defend to the death your right to say it*.


*Voltaire

System

In the people that object to you defence. Trading Standards have only said they will investigate. There is no guarantee that they will find in your favour.

It would be interesting to see what they come back with.

I'm not sure when Voltaire wrote that he forsaw it would be used in an argument over a £4 price increase at a Toby Carvery

MarkLS12

pianoplayer wrote: »

Thankfully not.
irrelevant because this Toby had no other signage mentioning Bank Holidays

I'd like compensation from your for wasting my time opening this thread.
The thread title (or signage) made no mention that it was a Bank Holiday that Sunday prices were charged on.
If it had mentioned it I would have thought it quite normal and reasonable and not wasted my time reading the thread.

What sort of compensation can you provide me with? :rotfl:

Sheldon_Cooper

goater78 wrote: »

In the people that object to you defence.

Eh? Any chance of that in English. :rotfl:

Trading Standards have only said they will investigate.

TS do not investigate unless there would be, on the evidence presented to them, a case to answer.

I'm not sure when Voltaire wrote that he forsaw it would be used in an argument over a £4 price increase at a Toby Carvery

Nice try. Voltaire didn't write that. Better luck next time. Not that it makes any difference because the use of old aphorisms is not dependant on their authors foreseeing how they will be used.