MSE News: Ryanair flyers face £60 fees thanks to web shutdown

kenny62

Ok me and family went to ibiza from liverpool printed boarding passes off before got to liverpool girl on check in took them off me said they wouldnt scan ? (NEW PRINTER LOOKED OK TO ME ),Gave me 3 recipts boaded plane ,we had reserve seating new passes didnt say reserved on so £30 down there ! had a nice week in ibiza got to airport early went to check in all we had was the paper work from liverpool due to being taken at liverpool a week earlyer ,Had to pay 180 euro for return boarding passes tried to complain no one wanted to no ,complained on web site tryed to phone 0845 number 35 min on hold then disconected so i faxed everything to ryan air fax number been waiting 3 weeks no reply, wrote letter etc no reply at least !!!!!! turpin wore a mask when he robbed you! they seem to be a law of there own! someone should do somthing still waiting for a reply 4 weeks now! And £200 out of pocket never again .Do not fly with ryan air !!!!!!:money::mad::mad::mad:

mandi

maybird wrote: »

Ryan air long ago joined the list of companies I won't have anything to do with because their attitude stinks. Vote with your wallets - it's the only language they understand.

Perhaps so maybird . but many of us can't vote with "our wallets "

Ryanair offer amazing flight deals and I always take advantage .

Flyboy152

kenny62 wrote: »

Ok me and family went to ibiza from liverpool printed boarding passes off before got to liverpool girl on check in took them off me said they wouldnt scan ? (NEW PRINTER LOOKED OK TO ME ),Gave me 3 recipts boaded plane ,we had reserve seating new passes didnt say reserved on so £30 down there ! had a nice week in ibiza got to airport early went to check in all we had was the paper work from liverpool due to being taken at liverpool a week earlyer ,Had to pay 180 euro for return boarding passes tried to complain no one wanted to no ,complained on web site tryed to phone 0845 number 35 min on hold then disconected so i faxed everything to ryan air fax number been waiting 3 weeks no reply, wrote letter etc no reply at least !!!!!! turpin wore a mask when he robbed you! they seem to be a law of there own! someone should do somthing still waiting for a reply 4 weeks now! And £200 out of pocket never again .Do not fly with ryan air !!!!!!:money::mad::mad::mad:

I know it's not much comfort Kenny, but your story is not an unfamiliar one. As they seem to be ignoring your communications, it might be worth talking to your credit card company and/or the Civil Aviation Authority.

Bob_the_Saver

kenny62 wrote: »

Ok me and family went to ibiza from liverpool printed boarding passes off before got to liverpool girl on check in took them off me said they wouldnt scan ? (NEW PRINTER LOOKED OK TO ME ),Gave me 3 recipts boaded plane ,we had reserve seating new passes didnt say reserved on so £30 down there ! had a nice week in ibiza got to airport early went to check in all we had was the paper work from liverpool due to being taken at liverpool a week earlyer ,Had to pay 180 euro for return boarding passes tried to complain no one wanted to no ,complained on web site tryed to phone 0845 number 35 min on hold then disconected so i faxed everything to ryan air fax number been waiting 3 weeks no reply, wrote letter etc no reply at least !!!!!! turpin wore a mask when he robbed you! they seem to be a law of there own! someone should do somthing still waiting for a reply 4 weeks now! And £200 out of pocket never again .Do not fly with ryan air !!!!!!:money::mad::mad::mad:

I've seen this a couple of times with bad print-outs, if 3 wouldn't scan they must have been bad! you just pop back to the Desk and they'll print new ones (at no charge), unless of course you arrive at the very last minute.

Why didn't you re-print your return boarding cards whilst you were away?

I always print out an extra copy of the boarding 'card' anyway.

Flyboy152

Bob_the_Saver wrote: »

I've seen this a couple of times with bad print-outs, if 3 wouldn't scan they must have been bad! you just pop back to the Desk and they'll print new ones (at no charge), unless of course you arrive at the very last minute.

Why didn't you re-print your return boarding cards whilst you were away?

I always print out an extra copy of the boarding 'card' anyway.

Most people don't bring their PCs and printers on holiday with them, let alone a working internet connection. The ethernet cable hasn't been made yet that would stretch the two thousand miles needed to reach a hotel in Lanarca.

Bob_the_Saver

Flyboy152 wrote: »

Most people don't bring their PCs and printers on holiday with them, let alone a working internet connection. The ethernet cable hasn't been made yet that would stretch the two thousand miles needed to reach a hotel in Lanarca.

For example

Internet Cafe

Address: Lordou Vironos no.54, 6030 Larnaca
Tel. 00357 04-654954, Fax. 00357 04-652585
hours: 10.00a.m. - 03.00p.m.

Flyboy152

Bob_the_Saver wrote: »

For example

Internet Cafe

Address: Lordou Vironos no.54, 6030 Larnaca
Tel. 00357 04-654954, Fax. 00357 04-652585
hours: 10.00a.m. - 03.00p.m.

I wonder how much they charge for something that can be done at home for free. On top of which, I can't transfer my Windows Mail server to an internet cafe on Cyprus and if it is possible I would suspect that most people wouldn't know how. Add that to lost time of ones holiday, I'd say RyanUnfair have a lot to answer for.

mynameistallulah

Flyboy152 wrote: »

Most people don't bring their PCs and printers on holiday with them, let alone a working internet connection. The ethernet cable hasn't been made yet that would stretch the two thousand miles needed to reach a hotel in Lanarca.

Do they not have computers in "Lanarca"?

Flyboy152

mynameistallulah wrote: »

Do they not have computers in "Lanarca"?

I have no idea, I've never been there.

mynameistallulah

Flyboy152 wrote: »

I wonder how much they charge for something that can be done at home for free. On top of which, I can't transfer my Windows Mail server to an internet cafe on Cyprus and if it is possible I would suspect that most people wouldn't know how. Add that to lost time of ones holiday, I'd say RyanUnfair have a lot to answer for.

All you need to do is log on to the Ryanair website, why would you need your server to do that?

The most I have known a hotel to charge for an boarding card print out is £3. Most will do it for free.