MSE News: Ryanair flyers face £60 fees thanks to web shutdown

Flyboy152

NFH wrote: »

Yes, they are difficult to follow, especially the 10kg hand baggage limit.

Or even the time they cancelled all tickets issued through comparison sites, without warning. They then charged passengers for transferring the tickets and doubled the fares as well.

Flyboy152

They will soon realise that they are not making enough money from excess baggage and reduce the limit of carry-on to eight kilos.

jfdi66

Oh come on, stop bashing the one airline which gives us genuine low-cost fares. Just look at the bottom line and tell me if BA, KLM or Airfrance can get within a mile of these prices. Dammit, I always pay more for the airport carpark than the flights.
And why sympathise with those dim enough to go off on holiday without checking in their return flights - their lack of foresight is really not Ryanair's problem.

Shut up or pay up far more with the other airlines.

NFH

jfdi66 wrote: »

Oh come on, stop bashing the one airline which gives us genuine low-cost fares. Just look at the bottom line and tell me if BA, KLM or Airfrance can get within a mile of these prices.

Ryanair's headline fares are indeed low, but their business model is based on extracting as much additional money as possible out of passengers through other means, for example by unreasonably limiting hand baggage to 10kg and then charging for hold baggage. Their unreasonable card surcharges will soon be outlawed by Article 19 of Directive 2011/83/EU on Consumer Rights. With Ryanair, you have to look more at just the headline fares to make a fair comparison.

Flyboy152

jfdi66 wrote: »

Oh come on, stop bashing the one airline which gives us genuine low-cost fares. Just look at the bottom line and tell me if BA, KLM or Airfrance can get within a mile of these prices. Dammit, I always pay more for the airport carpark than the flights.
And why sympathise with those dim enough to go off on holiday without checking in their return flights - their lack of foresight is really not Ryanair's problem.

Shut up or pay up far more with the other airlines.

Don't forget to add in all the extras you have to pay for. The hidden and unavoidable charges and the unexpected change in policies.

NFH

2sides2everystory wrote: »

How much longer must I keep buying my flights back to front, NFH?

The government said in December that they would enact Article 19 by the end of 2012, but they haven't even started the consultation yet.

laurariley

I am flying tomorrow with Ryanair, I checked in online a while ago but tonight I went to print off my boarding pass and it is just coming out blank, when I save it as a pdf it's just blank. Do you think this could be to do with the weekend work on the website? What should I do?

smala01

Perhaps having done away with check in desks, Ryanair do not have enough crew`s on the ground to deal with even a small increase in the number airport check-in's.

Hence, might Ryanair try to persuade any customer to "do whatever possible" to print the boarding pass by manipulating the media into the usual Ryanair frenzy.

Then at the airport the very desperate who have been caught out by the website closure might get there airport check-in free?

Smala01

nico26

laurariley wrote: »

I am flying tomorrow with Ryanair, I checked in online a while ago but tonight I went to print off my boarding pass and it is just coming out blank, when I save it as a pdf it's just blank. Do you think this could be to do with the weekend work on the website? What should I do?

I had to print my boarding pass out 6 times before it printed out with a bar code on it. A few people at the airport today had the same problem.

Flyboy152

nico26 wrote: »

I had to print my boarding pass out 6 times before it printed out with a bar code on it. A few people at the airport today had the same problem.

Did any of them fail to print out their boarding passes.