Orchid V4, V4+ and Ranger 400 phone users - Discussion

Heinz

Quentin wrote: »

Part of the problem is that the orchid is useless at carrying out any parenting exercises.

That's not an expression I'm familiar with but, if it helps, I've just e-mailed Orchid asking for a 1818507 Bar Routing rule to be added to the CW Client drop down menu.

Heinz

cwaite, as you're all used to manually inserting the 18185 prefix now and only have one telephone socket, you might be better off with a single Commtel Phone Guard.

That can be programmed to allow certain types of calls to pass - but bar anything else. Cheaper than an Orchid too.

cwaite

Thanks Heinz but the commtel phone guard, isnt as flexible as the orchid, as far as I know you can only program 20 allowed numbers into the system, we need to be able to dial many different numbers (more than 20). Also getting access to the socket to switch the thing off would be a pain as its behind a cupboard.

Not having any experience and not being able to find a copy of the Advanced User Guide on their new website, I did not realise that the routing list was set by Orchid, I was under the impression that the routing list was user programable.

Hopefully if Orchid, can add 1818507 to their routing list this would be great as it would help solve my problem.

Another thing I have found is that on the V4+ page on orchids website it says "Allows you to bar call types (Mobile or Premium Rate), or calls to specific numbers" do you know if there is a limit to the amount of specific numbers you can barr (looking at the phonebill there are only about 10 different mobiles she calls regular). If I could just barr these numbers and keep a close eye on the phonebill and if more appear bar them too!

This would mean I could still route calls to 01, 02 and 07 numbers throught 18185, whilst blocking the numbers she normally calls. Does this sound feasable.

I know I am probably asking too many question but I need to find out if its possible to do these things before, I buy it.

Heinz

cwaite wrote: »

Thanks Heinz but the commtel phone guard, isnt as flexible as the orchid, as far as I know you can only program 20 allowed numbers into the system, we need to be able to dial many different numbers (more than 20). Also getting access to the socket to switch the thing off would be a pain as its behind a cupboard.

The Commtel Phone Guard's 20 permitted types of calls covers almost everything you could want - and there's either the key to switch it off or the 4-digit code to bypass it.

As you use 18185 for all your chargeable calls, your 'Allowed List' could be just:

050 - Freephone calls
080 - Freephone calls
1818500 - (most) International calls
1818501 - UK 01 geographical calls
1818502 - UK 02 geographical calls
1818503 - UK 03 calls
1818505 - UK VOIP calls
1818508 - UK NGN calls

cwaite wrote: »

Not having any experience and not being able to find a copy of the Advanced User Guide on their new website, I did not realise that the routing list was set by Orchid, I was under the impression that the routing list was user programable.

But within the limits of the drop-down menus.

cwaite wrote: »

Another thing I have found is that on the V4+ page on orchids website it says "Allows you to bar call types (Mobile or Premium Rate), or calls to specific numbers" do you know if there is a limit to the amount of specific numbers you can barr (looking at the phonebill there are only about 10 different mobiles she calls regular).

This would mean I could still route calls to 01, 02 and 07 numbers throught 18185, whilst blocking the numbers she normally calls. Does this sound feasable.

That 'calls to specific numbers' is over-simplistic (potentially, all users could specify their favourite 100 or 1000 numbers and the drop-down menus would have to contain millions of rules). Frankly, it's just not accurate.

BTW, the Advanced User Guide is HERE and the Quick Start User Guide is HERE (if any page still comes up with orchid-electronics in the URL, change the electronics part after the hyphen to telecom).

Heinz

Orchid have added the 1818507 - Bar Routing rule now.

However, that does not overcome cwaite's original problem of barring most mobile numbers but allowing 2 specific ones (sorry, although a Phone Guard would allow that, I can't think of a way of doing it with an Orchid).

Kimberley

If i get one of these Orchids i know i won't have to remember dialling the code before each number during the day but what about the evening and weekends when i get them free with BT anyway?

Heinz

The whole point of getting an Orchid is that your never even have to think about what codes (or not) to dial - you program the Orchid (or use the Heinz program) to make that unnecessary.

Kimberley

Heinz wrote: »

The whole point of getting an Orchid is that your never even have to think about what codes (or not) to dial - you program the Orchid (or use the Heinz program) to make that unnecessary.

Thanks heinz, er can you tell me do i get the company to program the orchid when i buy or after? Also do i just email them a copy of your Heinz program?

Heinz

If you're happy to follow it, just tell Orchid when ordering your dialler and they'll set it up so it downloads the Heinz program (they know all the details) as soon as you plug it in and force it to call home.

You'll need to have an active 18185 account before you do that of course).

Kimberley

Heinz wrote: »

If you're happy to follow it, just tell Orchid when ordering your dialler and they'll set it up so it downloads the Heinz program (they know all the details) as soon as you plug it in and force it to call home.

You'll need to have an active 18185 account before you do that of course).

Wow thank you