Accused of shoplifting in one of supermarkets when actually paid for everything.

koothrappali

arcon5 wrote: »

Being found not guilty doesn't necessarily mean you are in fact not guilty

What's your point?

Derivative

Vote with your feet. Don't go back to the store.
Problem (if there ever was one) solved.

rustyboy21

Sleazy wrote: »

Or how about going to the same store again and picking up some goods from the fish counter. A few minutes later you decide that you don't want the fish, by which time you are in the aisle that sells microwaves. Not having time to return it to a refrigerated section, you place it in one of the microwaves (or behind a roll of toilet tissue) :rotfl:. Of course I wouldn't want to suggest that anybody would REALLY do something like that ...

Used to hate it when that happened when I worked for Asda when I was 16.

Used to find old smelly shoes every Friday down the Paint Aisle, as it was the furthest away from the clothing section and they could change their shoes easily. Paint delivery was every friday.

Worst one was when Chocolate Ice cream was left under lights on glassware/plates aisle, or opened dog food tins found months later under fixturing.

What posesses people?

OP, I wold go and see the store manager, keep calm and state your case face to face, If you were paraded in front of all and sundry, You should get an apology. They should interview you off the shop floor.

Equaliser123

koothrappali wrote: »

Yes they should

The thing is equaliser123 is in the legal profession I suspect?
Y/N?[/QUOTE]

Yes. So what?

Forwandert

Security guards tend to be a law into themselves in situations like this. The number of guards I had removed from stores for accusing people without being absolutely sure. They would ring tell me we had a shoplifter, I would ask what they have stolen, the response usually would be not sure but they put 'something' in their bag or their bag looks fuller than when they went in. When I pointed out that's not enough for prosecution they would still stop the customers and make fools of themselves and cause mighty arguments for nothing.

One of the worst was a customer where a guard could see loaves of bread in their bag and stopped them just because of this and accused them, although that was not the story he rang through with. He was absolutely sure he had followed them and watched them conceal the product and "yes of course he followed them from that point and they had not left his sight". It would have been slightly more helpful and a more valid if it wasn't a different supermarkets own label bread. I had someone spend best part of a day responding to H/o emails and investigating, viewing CCTV etc.

katejo

I have a lot of sympathy with you. I would be completely humiliated if the same were to happen to me.

Many times I have left supermarkets and the alarm has been set off by the person just in front of me. The security people did nothing. I wonder whether there is a known fault with the alarm on that day...

Mista_C

I had a simliar experience in the old Texas Homestore when I was 16/17. I wasn't a typical teenager, I was into micro-electronics and had gone looking for small precision heads for my soldering iron.
I had a look in the relevant section and couldn't see what I was looking for. I even asked one of the staff if they had any in stock elsewhere and was told they didn't so I left the shop empty handed.

I walked approximately 10 yards outside the shop and was pounced upon by a security guard who accused me of shoplifting. He was talking loud as if to embarass me purposely in the middle of the car park. He then escorted me back inside and told me to empty my pockets onto the checkout area, in the company of numerous staff and customers. I told him I would comply but if he found nothing I expected a full written apology, he smugly agreed. The staff member I'd spoken to about the stock of my soldering iron heads even stood up for me and explained what happened but the security guard didn't give a toss.

Of course he found nothing because I hadn't taken anything. I left my address and said I would expect to see my written apology within 2 weeks. Seven days later my apology came through my front door with a £5 voucher enclosed.

I would at least expect an apology from the store, it's just manners and the done thing.

DreamsComeTrue_2

I have just rang the local branch chasing the complaint which was delivered to them on 20th March as I never heard back. Duty manager said they spoke to the guard and the guard's story is I was stopped near the gates when something beeped and it was me who ''volunteered'' to go to the cashier. I was nowhere the gates and nothing beeped and I loved the word ''volunteer'' when a young woman with a baby in the pushchair is surrounded by the huge guard and other two female staff she can only ''volunteer'' to go to the cashier. It is an absolute joke.

suited-aces

Zandoni wrote: »

I'd ignore some of the replies you have had, if it had happened to me or my wife I would have been extremely angry.

I would suggest you visit the store with your husband and have a chat with the store manager. Explain to him/her what a humiliating experience it was and see what he has to say.

Personally I would expect a written apology and at least £50 in COMPENSATION, yes I said the C word.

If you was man handled in any way I would even suggest talking to the police and seeing a solicitor.

:rotfl::rotfl::rotfl::rotfl::rotfl:

poet123

What did you say to them when they gave you their explanation? I would have been livid too.