Yes Loans

Apples2

Benefits - Plenty of security, no chance of redundancy, plenty of holidays, no team building days, no travel required, work from home -- WHERE CAN I SIGN UP??

I think the OP may have mis-worded his post (I hope!!).

How many hard working people will get ruffled reading a benefit claimant can easily afford £200 a month?.... pah! loose change...

MathewLisett

lets get somethign straight right away.

i destest any person thats on benefits that actually fit and able to work, especially those that cheat the system and have flashy bloody cars and plasma tv's etc.

the comment i made about jobs not being relaiuble, i was trying to state that in this economy people are losing jobs right and left and therfore the "being on benefits" when looking for a loan , they dont like at all, yet seem to see people in jobs as far more secure.

so please dont assume im one of those scummy people that laughs at those in jobs etc becuase i sure as hell am not, in fact ive been workign with businesslink to do my own business for the past 4 years and have spoken to the dss about being self employeed due to my physical and mental situaiton i would like to think i could bring in funds at home as im unable to do so elsewhere.

so hope that clears that up.

"Benefits - Plenty of security, no chance of redundancy, plenty of holidays, no team building days, no travel required, work from home"

theres always a chance with the way the government is changing things that my benefits could be taken away even though weve got suport from charities sayign those that deserve the benefit will be drasticaly effected, so its not all security. plenty of holidays!! although many others may have a free life and what seems an easy life, i can assure you people in my position dont, i basically care for my mother who deals with a mix of medical issues, but ive been able to support her becuase ive been dealign with soem of what she has for a number of years, and i can assure you there been plenty of times that ive wanted to end it becuase of the stress, so if this is whats known as a holiday...i dont bloody want it at all.

and the team biulding, we do a lot of this every single day , and i travel a lot due to the issues at home, im i guess the taxi even though it knackeres me mentally and physically.

and by the comment of easily affording £200 a month, let me explain.

currently with all the bills and over draft interest etc, we would be paying over £380pm, so if we had a loan and paid it all off and sorted other things out, we would be able to afford the £200 thats required a month for the laon and it would be far cheaper doing the loan than trying to cope for the next few years and tryign to get the account back to normal.


I applogise to anybody from my words from the previous post if any offensive was had from the miss comments of mine and i hope that what i have explained has now cleared things up.

northernlites7

If you don't want to read the essay below, the short version is that the guy I spoke to was nasty, angry and very unprofessional, and I cancelled my application because of this

Have joined this forum specifically to comment on Yes Loans' customer service. Just got off the phone to one of their advisors after making the online application and my God what an awful experience. I applied for 1250 over 12 months and got told I'd been accepted £135 per month. That's fine. At that point my only gripe was I kept asking him to repeat certain parts as he was saying it too fast, which he begrudgingly did as though I was taking up his precious time.

Of course then there's the £69.50 which I didn't have in my account so I was told someone else could pay it but he would need to speak to them. I said I'd ask my mum, he said 'Right what's her telephone number then'. I said I'd rather ring her first to check that's all right, he said 'What's the point in that, I'll ring her now'. I said no, it's my mum, she'll worry if she gets a call from some obscure loans company in the middle of the day - no offence - and he was like, 'Well I've got meetings to go to and we can't afford to mess about' and started to demand her number! Then he asked for my bank card details at least four separate times - I asked why he was asking for them when I'd already supplied them - weird. He said he was just trying to make the process as efficient as possible and fobbing me off with this, that and the other.

I persuaded him eventually to 'let' me ring my own mum first to check she was happy with this. At this point I was actually starting to feel sick at the way this conversation was going - did I really want to be indebted to these people?

So I put him on hold and I rang my mum off another phone. She said she didn't mind paying it for me but could they ring her back in 20 mins as she was out shopping. So I told the guy she wasn't available for 20 mins and he went 'I'm ringing her now what's her number?' He was really aggressive. I told him she wouldn't answer but he was having none of it. I gave her number to him (hope I don't end up regretting that). He tried five times while I was on the line and he was getting nasty and impatient.

So my mum smells a rat having had five missed calls in five mins - when she specifically asked them to ring her back in 20 mins, and she calls me on my landline. We both agree that this company doesn't quite ring right so she makes me promise I'll cancel the application.

So I tell the guy 'Sorry but there's something not right here, we told you not to ring for 20 minutes but you wouldn't listen and now you're being a bit rude' I explained that this is a big deal to me and I don't like the idea of owing money to people who give bad customer service from the beginning. I must stress I was as polite as possible throughout.

WELL, he wasn't impressed by this and made that very clear. I can appreciate that spending 20 minutes on the phone with a customer only for them to then say they're not interested might be frustrating, but he really turned nasty, totally unprofessional. He said 'I can't believe I've been on the phone to you for all this time and you're just gona sack it off!' He wouldn't let me talk, he was being sarcastic and kept raising his voice, it was unbelieveable!

I told him that when it comes to money people have to be careful who they trust, and that as he was being nasty I didn't have a good feeling about it, and he hit the roof!

So, unfortunately I can't offer an opinion on being an actual customer but I am glad I dodged this bullet. There must be better ways of sorting yourself out than having to deal with nasty people like this. Having said that, there might be nicer members of staff at this place, but I for one will never get to find out...

Apples2

northernlites7 wrote: »

I told him that when it comes to money people have to be careful who they trust,

So despite thinking that way, you went right on ahead and dished out your bank account details to him?

You were never going to be a "customer", just a mug.

Yes Loans DO NOT OFFER LOANS. All they do is take your money.

I guess the withdrawal request bounced due to your account being empty (he would have tried whilst you were talking to him) so he shifted target to your Mother.
If he did manage to get her account details, she would be £69 lighter.

Now you have a nervous wait on your hands, the day you put money in your account, it maybe taken (the £69)

There never was a loan for you, at any interest rate, nothing, nada, zilch... Just a turd on the end of a phone trying to grab £69 from you.

Reesy1981

northernlites7 wrote: »

There must be better ways of sorting yourself out than having to deal with nasty people like this.

There is, your bank!

northernlites7

Reesy1981 wrote: »

There is, your bank!

But not when your bank have said no. To be honest, I was taken in by the initial spiel and they way he talked to me was pretty persistent and persuasive at first, that he did end up taking me for a mug. He hasn't got my mum's details, just her number - she has said she will ignore any strange calls. Only got myself to blame for this one I suppose.

northernlites7

Apples2 wrote: »

So despite thinking that way, you went right on ahead and dished out your bank account details to him?

I know that sounds bad. It was like I wasn't thinking straight at the time, he kinda bullied me into it I guess, I know that sounds weak but it was only as the call was going on I started to actually doubt them as a company, as opposed to just thinking this particular staff member was haughty. Because of my financial situation I'm feeling worried and anxious, so that prob didn't help.

northernlites7

The more I read about this company the more I am hating myself for being stupid...

Reesy1981

northernlites7 wrote: »

But not when your bank have said no.

Well, take that as a hint to build your credit rating and not turn to unscrupulous companies such as Yes loans.

Suarez

Has no one started a campaign to close these scam artists down?

Report them to watchdog!