New PC time.......again.

Miroslav

closed wrote: »

tick and fix this one

O3 - Toolbar: (no name) - {D1121FE0-0145-44C9-AA35-72071AC20A9B} - (no file)

leave avast webrep

disable these using services.msc

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

whats the commit charge, any change in performance?

I've done all that - hopefully it shows with this hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:54:56, on 27/03/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\user\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchcanvas.com/?ot=6
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{1BA52BBB-C2D8-4707-8245-5E3ABC9AC2A4}: NameServer = 92.31.242.20 92.31.241.21
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe

--
End of file - 4143 bytes



Commit Charge Total 358444
Commit Charge Peak 362860

That will have to do for tonight as i'm off now - thanks for all the help. If you spot anything else i'll sort it tomorrow. Someone is now going to use the PC to watch TV so hopefully i'll get some feedback.
Likelihood is i'll buy more RAM anyway, but hopefully all this has helped!

Thanks again.

closed

if you look at the commit charge, you are only using a third of installed ram, so extra ram wont make any noticeable difference, a graphics card might if you are still having problems and are sure it's not isp related.

installing cleanmem may also improve ram use

which modem are you using, the bt voyager 105? There are 3 programs at startup related to that, and camera software - they don't need to be running at boot - aol may give you a free wireless router if you ask

Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

Miroslav

closed wrote: »

if you look at the commit charge, you are only using a third of installed ram, so extra ram wont make any noticeable difference, a graphics card might if you are still having problems and are sure it's not isp related.

installing cleanmem may also improve ram use

which modem are you using, the bt voyager 105? There are 3 programs at startup related to that, and camera software - they don't need to be running at boot - aol may give you a free wireless router if you ask

Disable ctfmon - control panel, regional and language options,languages, details, advanced, tick the Turn off advanced text services, ok

Nobody has tried to watch TV yet, so maybe when they are watching later i'll take a peek at the commit charge and see what happens.

D/l Cleanmem earlier and will use.

Bt Voyager 105 - i'll see what I can do in the morning. I could get a wireless router - just worried on how i'd use it. I'm not overly technical.

I keep disabling ctfmon but it keeps coming back on for some reason. I've done it again though.

Will report back tomorrow.

closed

try using IE instead of firefox or chrome to watch iplayer, it uses less ram, and reset the homepage to www.google.co.uk

did you do a full scan with malwarebytes? also do a scan with http://support.kaspersky.com/downloads/utils/tdsskiller.exe

a router, wired or wireless just plugs into your network (ethernet) port (assuming that you have one?), and maintains the internet connection for you, once you have told it your aol password/details and a few other settings - guides should be available on the aol site.

correct cleanmem installer is called cleanmem_v2.3.2_setup.exe , if you downloaded any other filename, don't install it - (some people have trouble downloading the correct software)

if firefox (or chrome) is full of addons, and is set to do updates (tools,options,advanced) that may also have an impact on speed.

these browser externsions could be disabled - ie, tools, manage addons

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

TakeThis

Miroslav wrote: »

Oops, told you I wasn't much technical.I knew it was a Fujitsu Siemens Esprimo but the number I got wrong. It's E5615 rather than an E5905 it seems, sorry.

http://valid.canardpc.com/show_oc.php?id=2310873

Memory Type DDR2 1024mb in slots 1 aqnd 3 (512mb in each)

From dxdiag

System Information

---

Time of this report: 3/27/2012, 15:09:52
Machine name: Home
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
Language: English (Regional Setting: English)
System Manufacturer: FUJITSU SIEMENS
System Model: ESPRIMO E
BIOS: Version 5.00 R1.02.2164.A1
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1014MB RAM
Page File: 679MB used, 1762MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode



Modem - BT Voyager 105

What makes you think that the number wrong?? Because the Crucial Tool told you so?

Everything points to you getting the number right in the first place.

The E5615 uses different processors, has a different Motherboard and was supplied with PC2-5300.

You most certainly do have the E5905.

In this instance, I do recommend you get more RAM, do to Video RAM being duplicated in to system memory once you have your new graphics card.

RAM here

Should be a world of difference when it comes to performance, especially now that you are cleaning up.

Miroslav

closed wrote: »

try using IE instead of firefox or chrome to watch iplayer, it uses less ram, and reset the homepage to www.google.co.uk

did you do a full scan with malwarebytes? also do a scan with http://support.kaspersky.com/downloads/utils/tdsskiller.exe

a router, wired or wireless just plugs into your network (ethernet) port (assuming that you have one?), and maintains the internet connection for you, once you have told it your aol password/details and a few other settings - guides should be available on the aol site.

correct cleanmem installer is called cleanmem_v2.3.2_setup.exe , if you downloaded any other filename, don't install it - (some people have trouble downloading the correct software)

if firefox (or chrome) is full of addons, and is set to do updates (tools,options,advanced) that may also have an impact on speed.

these browser externsions could be disabled - ie, tools, manage addons

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

Will look at all this tomorrow but just looked at commit charge and it's around 800,000.

Person using has Chrome open with Facebook and tv catchup. Also running Silverbird. I could barely get the cursor to move or any webpage to respond.

IE was worse. It had never been a good browser for us.

Miroslav

TakeThis wrote: »

What makes you think that the number wrong?? Because the Crucial Tool told you so?

Everything points to you getting the number right in the first place.

The E5615 uses different processors, has a different Motherboard and was supplied with PC2-5300.

You most certainly do have the E5905.

In this instance, I do recommend you get more RAM, do to Video RAM being duplicated in to system memory once you have your new graphics card.

RAM here

Should be a world of difference when it comes to performance, especially now that you are cleaning up.

I thought the Crucial tool would know? EDIT - found a sticker on the side with loads of info and E5905 was there. d'oh

Thanks for the RAM link. Think we'll get some RAM and the graphics card alongside closed's cleanup help and see if that helps.

May as well get a decent chunk.of RAM.

closed

narrow it down

is it the browser, facebook, or tv catchup, or the fact you are trying to do all three at once - try one at atime, in different browsers, closing the other browsers to release ram.

Could also be modem related, a router would take some load off the system when you are streaming through a usb connection

Miroslav

closed wrote: »

narrow it down

is it the browser, facebook, or tv catchup, or the fact you are trying to do all three at once - try one at atime, in different browsers, closing the other browsers to release ram.

Could also be modem related, a router would take some load off the system when you are streaming through a usb connection

I personally think its all 3 at once as I was fine with tv catchup and chrome together.

She wants it all together though, which I guess is more ram?

And no she won't accept the suggestion of one thing at a time

closed

still have 20% ram spare with 800M commit.

check cpu in task manager, and try the test.