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Utility Warehouse (Telecom Plus) Discussion

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  • Quentin
    Quentin Posts: 40,405 Forumite
    NigeWick wrote: »
    ...it has no bearing on Utility Warehouse customers saving money or the service that they get from the company and/or independent distributors.

    If the reps buy and sell customers as was attempted by the one here, how can the customers get the good personal service from them keggs tells us is all that he works as a rep for?

    If, (say),keggs sold some of his merseyside based customers on to (say) Mike in Hastings, how could he possibly pop round to keggs former customers homes to solve their problems?
  • NigeWick
    NigeWick Posts: 2,726 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    Quentin wrote: »
    If
    If you answer my previous questions, I will consider answering more of yours. I say again:-

    I have now explained myself to you twice this afternoon and you have admitted to using the words >>>(It sems having 50 is a crucial level in the uw mlm/pyramid operation to trigger more monthly payments).<<< and you have not explained why you used them when they are not true. Why did you use these words?

    You claim to post on this thread for altruistic reasons but refuse to post the link to your Utility Warehouse pre payment card beating cashback card. Why is that?

    Why is it that when two people have shown how they save money by being Utility Warehouse customers, you continue to state that others can not save money by being a customer?

    Why is it that you call customers of Utility Warehouse "gullibles"? Isn't that rather insulting?
    The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
    Oliver Wendell Holmes
  • Hello people

    I'm back, had a great holiday now refreshed and see I have some reading to catch up on..
  • andybos
    andybos Posts: 114 Forumite
    Hi quentin,you get the benefit of my single daily post!! the queries i receive from customers are far and few between, and then we can solve them over the phone.
    have a great weekend
    Andy uw dis
  • Quentin
    Quentin Posts: 40,405 Forumite
    andybos wrote: »
    the queries i receive from customers are far and few between, and then we can solve them over the phone.

    If you read the posts you'll see the buying/selling of customers between reps was raised after keggs explained the reps role as being one of a builder of relationships (not selling services like reps sell drugs to doctors) and visiting customers at home to solve their problems. Maybe he needs to do more hands on problem solving than you or something???

    So if keggs sold you some of his customers wouldn't they be dismayed to find out the nice boy dancer no longer called on them at home and had to enter a long distance relationship with a stranger who just bought them to increase his commission?
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    edited 3 October 2009 at 9:36PM
    How do the other UW products apart from gas/electric compare on price with other companies? Do any other companies offer the same portfolio? I've seen others offer phone services, but are there any others that can offer them all ?


    Actually, Southern Electric offer a gas/electric/phone/bb/calls package but, certainly on my usage in the Yorkshire region it's more expensive than UWs 'bare' prices without any help from the cashcard. And there's an 18 month min contract on the telephony side and there are termination fees on the utility side of the deal (before any of the usual suspects jump in here I have chosen the cheapest SE dual fuel tariff in my Yorkshire region for the comparison.) Potentially slower broadband and no international inclusive calls. Sort of illustrates how good the 4 service deal with UW really is, even without the cashcard...
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • keggs
    keggs Posts: 1,037 Forumite
    edited 3 October 2009 at 9:59PM
    Quentin wrote: »
    If the reps buy and sell customers as was attempted by the one here, how can the customers get the good personal service from them keggs tells us is all that he works as a rep for?

    If, (say),keggs sold some of his merseyside based customers on to (say) Mike in Hastings, how could he possibly pop round to keggs former customers homes to solve their problems?

    Buying and selling customers I suspect would be deemed a punishable offence by UW ie get you distributorship cancelled. No one to my knowledge buys or sells customers.

    What IDs can do is place customer they have gathered in a downline's personal group. If this is is done it is done for 2 possible reasons.

    1. To help a downline reach a target eg reaching 50 customers
    2. To help the Id placing customers to reach their own promotion target.

    I hope that explains Quentin's possible misunderstanding.

    Network marketing is about helping people something Quentin either dosen't understand or want to understand. Ofteh their is no reward for doing so. I often work with people or help people out who have no connection with my own business whatsoever. Why do I and others do it. Because that's what we do. By helping each other it helps the parent company which in turns helps the network develop.

    And so on.

    To answer the merseyside / hastings question. If I place a customer I gather from my own area and place them in a downline's group who happens to live at the other end of the country it does not absolve me from looking after the customer I gather. I gathered them so they are my responsibility. Customers have no idea (nor would they be interested) in where I place them in my business. Their only interest is getting a good service off both HO itself and me in particular.
  • Quentin
    Quentin Posts: 40,405 Forumite
    keggs wrote: »
    I hope that explains Quentin's possible misunderstanding.

    There is no misunderstanding possible.

    The uw rep posted a thread for the attention of other uw reps, and asked for any rep interested in selling some customers to contact him so that he could get back to having at least 50 customers!
  • Great deal for UW cashcard users (Quentin's NON EXISTANT cashcard would be no good, obviously, lol). In-store only.

    Ipod 8gb Touch £149. Free £15 iTunes voucher. Free £20 Argos voucher (ends tomorrow, Sunday, so be quick). Plus a very nice £7.45 off your UW bill.
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
  • Quentin wrote: »
    There is no misunderstanding possible.

    The uw rep posted a thread for the attention of other uw reps, and asked for any rep interested in selling some customers to contact him so that he could get back to having at least 50 customers!

    Hi Quentin (again)

    Do you have a link to the quoted thread? It would possibly be useful to know who had posted such a request and follow it up. And before you ask, not for the purpose of "selling" customers. :p

    Thanks again

    Mike
    Personally I'm always ready to learn, although I do not always like being taught - Sir Winston Churchill
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