Utility Warehouse (Telecom Plus) Discussion

Quentin

SwanJon wrote: »

It is how the companies then deal with it - for example what happens to a spammer on here that goes against UW's guidelines?

This is dealt with. They are to be given a motivational "thank you" by keggs.

1carminestocky

Link to the UW-beating pre-paid cash back card, Quentin? Any nearer to arriving?

AvengerSeawolf

Quentin wrote: »

This is dealt with. They are to be given a motivational "thank you" by keggs.

Oh good, you're back! I don't leave for my hols until lunchtime, and I'm so glad that I dropped in before I go...there are some questions that I have posed for you that I would appreciate a response to please. You must have come across them.

Also, you're tarring us all with the same brush again with your above quote. I daresay the majority of people thanked by Keggs are not spammers but ID's who regularly post here. Are all 'Thank You's' purely for motivational purposes then? You have a lot too.

keggs

Gerrard_8_lfc wrote: »

Keggs you imply BG pay comission that is more than UW...

Monthly payments is it ? you lot get on people's payments ?

What are you talking about?

keggs

Hi Quentin

Feeling left out by my thankyous? So I gave you one. I admire your gumption coming back considering the tirade I gave you. But I think you made a mistake coming here so soon. Did you assume Avenger was going away this morning?

Have a nice day as the Yanks say. Bit of poetry there vinnyph. I didn't know I had it in me

Steve
UW Distributor & Very Happy Customer

1carminestocky

Quentin's lying low in the insurance forum. He does this until the questions he doesn't want to answer in here have subsided. Keep up the pressure, chaps/chapesses, we NEED the link to this super duper pre-paid cash back card he's been banging on about for months. Failure to provide full details would make his credibility rating even lower (is that possible??).

Maz

Gerrard_8_lfc wrote: »

I dont even need to quote.

Keggs you imply BG pay comission that is more than UW...

Monthly payments is it ? you lot get on people's payments ?

Are you trying to ask how IDs get paid?

DaveW007

Well my saga with Utility Warehouse has almost been resolved.

The regulator has found a number of errors etc and found things to be in my favour despite UW stating that their service is 2nd to none! I would describe it myself as next to useless!!!!

Anyway, just signed the proposal agreeing to what the regulator has agreed with UW and hopefully this saga will be coming to an end once and for all.

keggs

Excellent news for you. I'm so sorry that it went pear shaped for you. These things can and do happen and I know you feel sore.

Best wishes
Steve

1carminestocky

Yes, hope it's finally sorted, Dave. I've not had a bill yet so it's early days, I know, but their 15 secs to answer call claim is not baloney IME. I've just phoned their CS line again (calls are free for me, of course ) to query when my first bill will be arriving and, after the posh bloke has finished his spiel, pressed option 8 and was told the call would be connected in approx 15 secs. 5 secs later I'm talking to an actual human being! :eek:

The opening 'posh bloke' spiel lasts approx 1 minute to get to the end of but of course if you already know which option to press you can totally bypass that. This really is very very impressive. They must have a much higher proportion of CS staff to customers to all the Big 6 suppliers I've had experience of. Unless there are fewer problems? Who knows? Refreshing all the same. So far, I can honestly say I would be prepared to pay extra for the products on account of the service but the fact i'm getting it cheaper than anywhere else is the icing on the cake.