Utility Warehouse (Telecom Plus) Discussion

NigeWick

jimexbox wrote: »

I think its the only possibility to save money with UW is if you take their whole package.

I was challenged to produce my own figures and did so. I admitted that shopping at Sainsbury is convenient for me as it is on my walk home from work. By using the pre payment card there at my usual level, I was paying about £4.50 per month (including all fees) less than I would have with the quoted best buys for electricity and gas. That was before the 2%ish reduction in costs. Paying less this way obviously does not suit your wants because you do not buy the same stuff as me. But, it fits perfectly with what I want.

Quentin

NigeWick wrote: »

But nobody has seen any evidence from you to back up your accusation about me.

I did explain the post you constantly bring up.

You ignored my explanation and moved on to your accusations of libel and your empty ultimatum regarding taking legal action.

As a result of that I cannot make any comment, as you will understand.

jimexbox

Nigewick

Ive always said, despite some unwarranted vitriolic attacks (not carmine, he's a puppy;)) that if folk are explained the ideas behind UW, and given the facts, including what they need to do to save money. I for one have no problem with droves of people signing up, if they can make it work for them, great.

You know as well as I do, although many reps round here cannot bring themselves to admit that UW partake in selling practices that could be described as a deliberate attempt to miss-sell their product. Other energy suppliers themselves are involved in unsavoury practices to some extent, but not to the extent that UW do.

Ive always believed a company should be judged on their treatment of customers, and by the people they employ, not share price. This is why find UW lacking......

NigeWick

Quentin wrote: »

I did explain the post you constantly bring up.

You have not explained the post at all. Had you done so, we may have come to some accommodation.

NigeWick

jimexbox wrote: »

Ive always believed a company should be judged on their treatment of customers, and by the people they employ, not share price. This is why find UW lacking......

Utility Warehouse has been commended for customer service by a number of independent publications over the years. I tell my customers to contact me if they do not get satisfaction form the comany's customer service department. I am sure that many other distributors do the same as we get paid a small percentage of all of our customners spend.

Quentin

NigeWick wrote: »

You have not explained the post at all.

You have clearly forgotten that not only did I explain the post, but you entered into a discussion about the explanation.

So that is a proven lie from you. (See posts #2838 to #2840).

You will have gathered that I have no particular desire to reach an "accomodation", and as already mentioned, your ultimatum regarding legal action does mean I cannot comment further.

So keep repeating your post as often as you like. You know you are never going to receive any comment from me about it.

Cardew

NigeWick wrote: »

You didn't answer my question and I did ask first

Read pages 100 to 140 (approx)

NigeWick

Quentin wrote: »

You have clearly forgotten that not only did I explain the post, but you entered into a discussion about the explanation.

So that is a proven lie from you. (See posts #2838 to #2840).

You will have gathered that I have no particular desire to reach an "accomodation", and as already mentioned, your ultimatum regarding legal action does mean I cannot comment further.

So keep repeating your post as often as you like. You know you are never going to receive any comment from me about it.

In message 2824 you stated "Nigewick, you used to boast you are an ex-copper.

Is this how you used to stitch people up?"

No matter what the context of the words, these are a complete statement. When challenged, your responses have been

2838 "You know you used my words out of context, so read whatever fits into my reply."

2840 " Quote:
Originally Posted by NigeWick
No. Your words are not used out of context.

The words you quoted out of context were (as you well know) used in this post of yours:

Quote:
Originally Posted by Nigewick
Originally Posted by Quentin
the revelations of how you are taught to sign up customers

As in offering to show them how to save money?

In fact my post was much more representative of how we have seen uw reps being taught to sign up customers:

Quote:
I would have thought the revelations of how you are taught to sign up customers (using the worthless guarantee, and avoiding detail) would be enough to stop most people getting in touch.
If you want to dispute this image we have of uw reps, then do so, but you simply used my words out of context.

(I stand by them!)"

You have not explained your use of "Nigewick, you used to boast you are an ex-copper.

Is this how you used to stitch people up?" at all. You have tried to divert attention from them by claiming I used another person's words out of context.

We are not talking about other Utility Warehouse people, we are talking about words you have used in a public forum to say that I committed offences when I was a Police Officer. So, will you please offer proof that your allegation is correct or apologise?

NigeWick

Cardew wrote: »

Read pages 100 to 140 (approx)

Oh, in that case, read pages 1 to 167

1carminestocky

jimexbox wrote: »

I think its the only possibility to save money with UW is if you take their whole package. Im fundamentally opposed to doing this exact thing, companies do this because it reduces 'churn' rate. Simply because when folk have everything with one supplier it usually means the 'cant be arsed' factor happens, folk cannot be bothered to look about for a better deal.

Also you have to need the package which UW offer in to make them worthwhile in the first place. Does every UW customer really need every component of their particular package? Why not take the cheapest online deal and shop at Asda. After all they have won the cheapest retailer award from The Grocer for the past 11 years, not Sainsburys.

It's entirely possible to get the very cheapest deal on the market with UW whether you have 1, 2, 3 or more products. Agreed the biggest savings probably kick in when you have gas, leccy, phone and bb due to the 24/7 inclusive calls plus the dissipation of the effect of the £1.73/mth club fee. But if you shop at Sainsburys (the cheap supermarket of choice with true money savers, it seems ) then, if you are a true money saver, it's a bit of a no-brainer.


PS Aren't you with BT and Be and don't they insist on min. term contracts, certainly initially? Surely the thinking behind that is to discourage you from migrating? Incidentally, whilst glancing at Be's T&C's I came across a quite disgracefully embarrassing grammatical gaffe. Anyone spot it on first read-through? Hope so...

Downloads are subject to our rather fair usage policy. Your actual speed will be affected by factors that our out of our hands, such as your distance from the exchange. Terms apply, and service is subject to location and availability, BT line and minimum term contract. Wireless coverage depends on factors including distance from wireless box and building construction. Fair usage policy applies.

Sloppy....