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Utility Warehouse (Telecom Plus) Discussion

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  • Quentin
    Quentin Posts: 40,405 Forumite
    It is very clear to me, at least, that the words explain the process that is used by UW and actually states that the prices are monitored to ensure that the customer would pay less with "us" than with those companies i.e. the incumbent provider.

    The words you refer to are :
    If compared with a like for like tariff the Guarantee applies over a period of a year.

    But these words are only used between the UW HO and the disgruntled rep!

    Compare this with the words we ALL see on the UW website, and hear in the UW sales training videos:
    For your gas, we guarantee our prices will always be lower than British Gas, wherever you live in the UK.

    And no matter how hard you search the small print, there is no mention of the ultimate uw cop out regarding it actually being over the period of a year!

    All goes to show it is truly a worthless item, and purely to be used by the reps to deceive.
  • Quentin wrote: »
    Yes there is - though the abbreviation CFR is used. (Charity Fund Raiser)

    Community Fund Raiser actually. I think this should be a good opportunity for you to be gracious for once and apologise.

    Mike
    Personally I'm always ready to learn, although I do not always like being taught - Sir Winston Churchill
  • Quentin wrote: »

    And no matter how hard you search the small print, there is no mention of the ultimate uw cop out regarding it actually being over the period of a year!

    All goes to show it is truly a worthless item, and purely to be used by the reps to deceive.

    Straws and clutching, mate.
    Personally I'm always ready to learn, although I do not always like being taught - Sir Winston Churchill
  • keggs
    keggs Posts: 1,037 Forumite
    edited 3 June 2009 at 1:19PM
    Quentin wrote: »
    Over on the uw reps forum he is gathering ideas on how to sign up a charity at a presentation he is going to make to them.

    This is definitely my last post but I just wanted to correct Quentin. I am not going to see a charity whatsoever. I am going to see a community organisation. As Mikebythesea has said. CFR stands for COMMUNITY Fund Raiser.

    Quentin can't even get this small thing right or was it a deliberate change in the wording I wonder.

    Incidentally, I might be out by about 4,000 - 5,000 but I'm sure it will soon reach this number.

    Cardew's last comment to me telling me I was out my depth got me thinking that perhaps I am right regarding my perception of you and your colleague. What's more neither have denied my suspiscion which makes me suspiscius even more which is odd for me because I'm a naturally very trusting person.

    As I am not a professional sales person I readily admit I do not have the skills to argue with professional complainers if that is what you and your friend actually are and not just unbiased observer as you pretend to be.

    But I no longer care. I have 2 businesses to run both of which involve me showing and helping people. What do you do when not posting. Or is this your hobby as well.
  • Quentin
    Quentin Posts: 40,405 Forumite
    Community Fund Raiser actually. I think this should be a good opportunity for you to be gracious for once and apologise

    This is just an opportunity to question again why you reps use secret abbreviations!

    You are clutching at the straw. In uw they interchange "community" and "charity" don't they?

    What is the difference this makes to the suggestion made to Keggs that the charity/community he is(n't) going to sell uw to could save lots more by getting their supporters to switch to the cheapest suppliers now and donating some/all of the money saved instead of helping to line UW's reps pockets?

    This is from the uw "CFR" page:
    CFR - Community Fundraiser, a new way for people to raise money for charity and good causes.

    http://www.ukcfr.org/
  • Quentin
    Quentin Posts: 40,405 Forumite
    keggs wrote: »
    This is definitely my last post but I just wanted to correct Quentin. I am not going to see a charity whatsoever. I am going to see a community organisation.

    And what difference does this make to the whole idea of you just helping them get some funds by suggesting they switch to the cheapest suppliers, and also get some cashback as well as save some money which can be donated?
  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    keggs wrote: »
    This is definitely my last post

    How many times have you said that!!!

    You have spent most of your time on this thread whining about people pointing out the deficiencies of UW.

    When you were pinned down about prices and the guarantee, you distinguished yourself by posting absolute rubbish. Even fellow UW distributors were too embarrassed to try to intervene on your behalf.

    Carmine's best efforts were to point out that there were also idiots/liars/rogues who worked for BG and other companies!

    You will be back, under your current name or an alias.
  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Community Fund Raiser actually. I think this should be a good opportunity for you to be gracious for once and apologise.

    Mike
    This is from the uw "CFR" page:


    Quote:
    CFR - Community Fundraiser, a new way for people to raise money for charity and good causes.
    http://www.ukcfr.org/

    Mike,
    Surely you have to concede defeat on this point!
  • jimexbox
    jimexbox Posts: 12,480 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Cardew wrote: »
    Mike,
    Surely you have to concede defeat on this point!

    From folk who think a UW distributor is not a salesman? Don't hold your breadth, one or two have a degree in semantics.
  • Decado23
    Decado23 Posts: 255 Forumite
    Quentin wrote: »
    This is from the uw "CFR" page:

    Um, no. That's a distributor's website, not the UW's. Not that it matters but you seem to like accuracy (even though you are frequently inaccurate)
    CFR - Community Fundraiser, a new way for people to raise money for charity and good causes.

    Mike,
    Surely you have to concede defeat on this point!

    hold on, you post a comment proving Mike correct, and expect him to concede defeat... how does that work?


    Incidently, Is Nige still owed an apology from you? I know I am.


    UW distributor
    “Things that I felt absolutely sure of but a few years ago, I do not believe now. This thought makes me see more clearly how foolish it would be to expect all men to agree with me.” - Jim Rohn
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