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Utility Warehouse (Telecom Plus) Discussion

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  • NigeWick
    NigeWick Posts: 2,725 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Debt-free and Proud!
    arteta1878 wrote: »
    surely some tariff information and some actual facts wouldn't go amiss?

    Got to be honest again, I still think the only way that a person can actually make real savings is by taking all of the services, which is where I was going with my original posts.

    Only when the cashback card and free calls are in use will you actually see decent savings IMO.
    Some time ago Carmine asked about tariffs. I asked him to PM me so that I could send him the latest .pdf of them. I was accused of advertising and touting for business. I had tried to put the .pdf in a message but the formats did not go together and it looked worse than awful. The company web site has the tariffs plainly shown.

    It depends on one's usage. Yours may show exactly what you say. Another person may be better off. The company does not claim to be the cheapest but does offer overall value for those who do not wish to change suppliers every three months or so. Carmine worked out that his best deal was by taking all the services even without the pre payment card. Utility Warehouse has three levels of price for different levels of usage and some peolple find this helps.

    I have to use the card to get my bills below other providers and am happy with the way I shop. The comapny may not suit your requirements and that is fine. It will however be best value for somebody else and that is fine too.
    The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
    Oliver Wendell Holmes
  • Cardew
    Cardew Posts: 29,059 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    As regards Keggs, as I have never been a customer or distributor of UWs I couldn't truthfully answer you. Sorry. :confused:

    OK, what do you think is the position?
  • Cardew
    Cardew Posts: 29,059 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    Originally Posted by arteta1878 viewpost.gif
    surely some tariff information and some actual facts wouldn't go amiss?
    NigeWick wrote: »
    The comapny may not suit your requirements and that is fine. It will however be best value for somebody else and that is fine too.

    Nigewick,

    Are you not aware that artena1878 is a UW representative?
  • c0113tt3
    c0113tt3 Posts: 313 Forumite
    edited 2 June 2009 at 9:19PM
    What a load of crap this thread has turned into.

    As for utility warehouse guarantees, even if they are genuine or not, there utter crap / waste of time. Promise to be cheaper on the electricity in home area supplier, well thats crap, its well renoun home area suppliers are not competative at all, if not rip a off. Guarantee for gas to be cheaper than british gas, again utter crap. British gas has always been very expensive in most areas.

    The utility warehouse guarantees are worth sod all, even if they are genuine or not. Go an advise that. and is this even worth time in debating? i think not.

    The guarantee is worthless even if genuine or not.
  • SwanJon
    SwanJon Posts: 2,339 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    SJ, I know that UW claim to have 28,000 distributors but I wonder what %tage of them are active? AFAICT there isn't a requirement to re-register yearly so I'm assuming someone who signs up is classed as a distributor for life, even though i would imagine the vast majority of them probably do nothing.
    keggs wrote: »
    There is a re registration fee but this is very small.
    Most distributors don't do anything or do it in fits and starts. There is no obligation to do anything.
    So 28,000 customers paying extra to be a distributor, even if they don't do anything.
    keggs wrote: »
    Dear SwanJohn. Do read the post again. The answer is there.
    Dear kekks, if you are going to bottle the question by telling me to read a post again, you could at least spell my name correctly - it's written right in front of you.
    keggs wrote: »
    SwanJohn asked why we get paid. Why shouldn't I be paid to refer people onto to a company. There's nothing wrong with it or is SwanJohn trying to imply that somehow it's immoral. If that's the case give up your job and see how far that gets you in trying to pay your bills.
    I though you were trying to distance being a distrubutor from a job. I'm just saying it is like any other job.
    keggs wrote: »
    As for unscrupulous distributors. Every organisation has them. It's what you do with them that matters. Harold Shipman killed hundreds of his patients. Does that mean all GPs are murderers or potential murderers. Daft!
    Never said that other companies were squeaky clean, just said that in my opinion it is less controlled, and therefore more open to abuse.
    I asked how you sign up custmers - do you complete the contract or pass it to UW? Are you energySure accredited?
    keggs wrote: »
    Salesmen walk away when they've done the deal. Network Marketers stay in touch (or should do).
    So they don't all then (see above)
    NigeWick wrote: »
    I disagree. It has the same possibilities for abuse as any other utilities provider. If another company finds a sales person doing something wrong that person will hopefully lose their job. If a Utility Warehouse distributor does something wrong they can lose an income stream that they have built up over time to be quite large.

    I am happy to be called a sales person who gets remuneration from the company, but, is not employed by them and therefore gets no other employed person's benefits.
    Nige, as above I feel that a slaes force of 28000 with minimal supervision (?completeing contracts with cusomters on behalf of UW?) who may not be accredited by the Ofgem EnergySure scheme is more open to abuse than a closely managed system, where cntracts are recorded, completed with someone other than the salesman, and all agents are EnergySure accredited.
    I'm perfectly happy for you (or anyone) to tell me that you are all accredited, and checks are made on your contracts to ensure they meet with UW & Ofgem's guidelines.
    (PS - Thank you for admitting that you are a salesman, I really don't think it helps kekks to keep arguing this type of ludicrous point. There is enough that is true and positive about UW, why not stick to that?)
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    arteta1878 wrote: »
    read the post

    I have put UW standing charge in, and the club membership

    My mistake although your post says standing order.
    That gum you like is coming back in style.
  • keggs
    keggs Posts: 1,037 Forumite
    Dear SwanJon

    I haven't bottled out answering you. I have been doing my main business and have just come in. Answers below.

    So 28,000 customers paying extra to be a distributor, even if they don't do anything.

    All network marketing companies have a yearly re-registration. It is up to the individual distributor to ensure that they do what they need to do during the year. If they don't then they are deemed to have left. Unfortunately, people join things with the intention of doing the business just like new year resolutions. After initial enthusiam wears off they don't do anything. It's a common feature with this type of business. Nothing seedy about it - it's just the way it is. LIfe often gets in the way and their business is put on the back burner. I have done this myself.

    Dear kekks, if you are going to bottle the question by telling me to read a post again, you could at least spell my name correctly - it's written right in front of you.

    Apologies for the miss spelling. Nothing meant by it.

    I though you were trying to distance being a distrubutor from a job. I'm just saying it is like any other job.

    We run our own businesses and are considered business partners with the UW. Yes, it is a job like any other but we are not employed by UW. It is entirely up to the individual ID how much or how little he or she does. Except for one intial small qualification there is no pressure to any more than you want to. The vast majority involved as IDs are from all walks of life. Very few on the whole have any traditional sales background.

    Never said that other companies were squeaky clean, just said that in my opinion it is less controlled, and therefore more open to abuse.

    Distributors sign a contract. That contract is legally binding. If any distributor does something that contradicts what they accepted when they joined the their ID ship is withdrawn. This is enforced quite severely. So there is no lack of control.

    I asked how you sign up customers - do you complete the contract or pass it to UW? Are you energySure accredited?

    We simply fill in a form and post it off, email or fax it. The company OFGEM registered and has been since they first offered energy. Distributors have to sign a document to say we will not miss sell - Virgin and other companies were found guilty of this a few years ago.

    So they don't all then (see above)

    Correct. I am as guilty of this as any other distributor. One of the problems running you own NM business whatever it is, is making sure you do what is necessary to achieve your own goals. We all have lives outside of UW. For most IDs it's is simply a part time extra income. As such it is very easy to neglect your duty to your customers. I am very focused on this business now for personal reasons. I have no intention of not keeping in touch with any customer past or future.

    Hope that has helped. And thank you for taking the time to shoe interest ask relevant questions.

    Steve
    UW Distributor & Very Happy Customer
  • keggs
    keggs Posts: 1,037 Forumite
    Dear SwanJon

    Just accidentally deleted my response to you. I'll do it again tomorrow when I am less tired.

    Steve
    UW Distributor & Very Happy Customer
  • keggs
    keggs Posts: 1,037 Forumite
    I must be going mad. I haven't deleted the post.
  • 1carminestocky
    1carminestocky Posts: 5,256 Forumite
    Cashback Cashier
    c0113tt3 wrote: »
    What a load of crap this thread has turned into.

    As for utility warehouse guarantees, even if they are genuine or not, there utter crap / waste of time. Promise to be cheaper on the electricity in home area supplier, well thats crap, its well renoun home area suppliers are not competative at all, if not rip a off. Guarantee for gas to be cheaper than british gas, again utter crap. British gas has always been very expensive in most areas.

    The utility warehouse guarantees are worth sod all, even if they are genuine or not. Go an advise that. and is this even worth time in debating? i think not.

    The guarantee is worthless even if genuine or not.


    How can anyone argue against such an eloquently worded post as this? That's it, no more posts on here from me*. :p


    * Probably. As in the Carlsberg sense...
    Call me Carmine....

    HAVE YOU SEEN QUENTIN'S CASHBACK CARD??
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