Utility Warehouse (Telecom Plus) Discussion

timthetortoise

Jimexbox - As stated, I am talking about the comment made by Quentin - I am making this as a member of the public, not a member of UW. If anyone makes comments like that then they should apologise. If the same has happened to you then, of course, that person should apologise to you. The only reason I stated that I was in the UW fold was because that is what the forum asks us to do.

Quentin

keggs wrote: »

While I will occasionally do so it will be only to answer specific points raised.

Your post on which I have commented isn't an answer to a "specific point" at all.

You just either cynically came to advertise, or to "rebuke" your fellow rep for not giving the full (biased) uw picture, and thereby demonstrate to other uw reps how you go about using sites like this for the benefit of the uw (bearing in mind your role on the uw reps site as a motivator for any reps feeling let down by the organisation!)

Either way, you certainly didn't take the opportunity of giving the full picture (and point out that a an additional membership fee is compulsory for anyone "taken in" by your advert for a sim only deal)

***************************************

You don't need private invitations to post here, but you are the one who has been vitriolic here:

eg:

keggs wrote:

this sad forum

I am out of this now and while I will enjoy reading the nonsense posted on this forum diguised as 'fact' I will not post again

keggs wrote:

The forum is a sick joke. And will not be a part of it.

keggs wrote:

This site is a joke ...... I will no longer get involved and advise my fellow distributors to do the same.

And these quotes are only from posts from you this month since vowing:

keggs wrote:

I will no longer post here. I value the reputation of both myself and that of the Utility Warehouse too much

keggs

Hi Nigewick

It doesn't look as if you are going to get your apology.

Steve
UW Distributor & Very Happy Customer

jimexbox

keggs wrote: »

Hi Nigewick

It doesn't look as if you are going to get your apology.

Steve
UW Distributor & Very Happy Customer

Why should he apologise? You choose to ignore my post in regard the carmine accusing me of fraud. No where did he apologise, and I dont recall any UW salesman leaping to my defense demanding an apology.

1carminestocky

jimexbox wrote: »

That's a little rich.

Carmine accused me of fraud on a public forum, in this thread and didn't apologise. So come on UW folk, dont try and climb the moral high ground and throw stones.....

Did I? I thought I had suggested it was 'potential fraud' as you were unwilling to confirm that you were allowed to make personal calls from work (I don't believe you ever confirmed this to my knowledge)...BUT if I did accuse you of fraud and it caused you upset then I apologise unreservedly. It's the gentlemany thing to do and I am more than happy to do so. But, you see, I'm firmly of the opinion that I'm far more of a gentleman than Quentin is or will ever be.

keggs

jimexbox wrote: »

Why should he apologise? You choose to ignore my post in regard the carmine accusing me of fraud. No where did he apologise, and I dont recall any UW salesman leaping to my defense demanding an apology.

Sorry Jimebox

I didn't ignore your post - I didn't see it. So apologies for that.

Unfortunately this forum has simply deteriorated into a 'let's get at UW and everyone associated with UW'. Visitors like journeyman come here to see whether it would enlighten them but in general there is only one person to blame for the deterioration. It doesn't matter what any UW distributor or non distributor says on this forum it is basically one individual who has deemed himself to be the moral guardian of the nation. And when someone questions that he insults.

Do you really expect uw distributors just to accept as 'fact' whatever certain people say. There always at least 2 sides to everything point of view. But it seems UW distributors or customers aren't allowed to have a point of view contrary to that of the 'great moral guardian.' It's for that reason I called this forum sad and a sick joke. It is and echo Quentin: I stand by that.

No doubt I will be accused yet again of abondoning my stance with this forum. I haven't - I won't get involved in ridiculous debates or slanging matches. I will keep it to exactly what I said - answer specific points raised. You raised a point - I hope I have answered it.

Steve
UW Distributor & Very Happy Customer

Miss_Moppet

1carminestocky wrote: »

I think there's a line we shouldn't cross. And that line was crossed by Quentin. In the heat of the moment. He got carried away. Happens to everybody at some point. It's how you deal with the aftermath that defines your true character. Time to apologise, I feel.

1carminestocky wrote: »

...BUT if I did accuse you of fraud and it caused you upset then I apologise unreservedly. It's the gentlemany thing to do and I am more than happy to do so.

I really don’t think I can let the above sanctimonious claptrap of Carmine pass by without comment. In my opinion, Carmine is definitely not a gentleman, he doesn’t act like one and he certainly doesn’t write like one, he reeks of double standards.

I could quote endless instances from this thread and other threads where anyone can clearly see Carmine has been insulting, rude, abusive, bullying and accusatorial and yet he now advises Quentin to apologise and do the gentlemanly thing. I’ve been the butt of his insults and bullying tactics in several posts as everyone has seen. Even when events proved without a doubt Carmine was completely wrong; he failed to practice what he now purports to preach, and to apologise.

He never responds to posts where he knows full well he’s in the wrong, and he hopes that inconvenient fact will go away and that people will forget, or he blows his virtual raspberries with his juvenile “lol….” or daft pictures, but when he can jump on the back of something and try to seize the moral high ground, he’s there in a flash to join in. What an utter phoney.

Carmine’s now shown to everyone he definitely has double standards. So, Carmine why don’t you deal with the “aftermath” of some of your own posts and have the common decency to apologise to some of the other people you’ve been so rude to, besides jimexbox? There are rather a lot of us out there.

True, Quentin may have crossed the line (and should apologise to NigeWick), but I really don’t think he needs to take any lessons in manners from you, Carmine.

Cardew

keggs wrote: »

Unfortunately this forum has simply deteriorated into a 'let's get at UW and everyone associated with UW'.

Most of the detractors of UW are more than happy to stick to facts of UW pricing; and contradict the misleading claims made by some of the UW representatives.

I would be more than happy if the discussion remained centred on UW gas and electricity pricing. After all this is the reason why most money savers visit this forum.

However any rebuttal of UW claims is taken personally and met with howls of protest.

Quentin tends to concentrate on the 'approved' sales techniques of UW. Anyone right-minded individual who has seen the videos he has posted should surely be embarrassed to be connected with such methods.

Yet all we have is post after post attacking him for daring to post 'confidential' videos.

MSE has been full of 'campaigns' to make people aware of dubious practices of firms. e.g.

Npower Sculpting
Mobile phone pricing scams
Bank Charges
BT paper billing charges
Coverheat
etc etc

Well are these UW videos not relevant? Shouldn't Money Savers be aware of the methods taught to UW salesmen, so they can see through the 'tricks' used.

If UW are not ashamed of these videos, what is the harm in prospective customers seeing them?

Mike_by_the_Sea

Cardew wrote: »

Most of the detractors of UW are more than happy to stick to facts of UW pricing; and contradict the misleading claims made by some of the UW representatives.

I would be more than happy if the discussion remained centred on UW gas and electricity pricing. After all this is the reason why most money savers visit this forum.

However any rebuttal of UW claims is taken personally and met with howls of protest.

Quentin tends to concentrate on the 'approved' sales techniques of UW. Anyone right-minded individual who has seen the videos he has posted should surely be embarrassed to be connected with such methods.

Yet all we have is post after post attacking him for daring to post 'confidential' videos.

MSE has been full of 'campaigns' to make people aware of dubious practices of firms. e.g.

Npower Sculpting
Mobile phone pricing scams
Bank Charges
BT paper billing charges
Coverheat
etc etc

Well are these UW videos not relevant? Shouldn't Money Savers be aware of the methods taught to UW salesmen, so they can see through the 'tricks' used.

If UW are not ashamed of these videos, what is the harm in prospective customers seeing them?

Hi Cardew

I agree in principle about awareness etc. and have no problem with Q. posting the links. (I am disappointed that he probably obtains some of them by being a "member" of a UW distributor support website and doesn't come clean). I do tire of the frequency of the links and the necessity to add them to most of Q.'s posts, whether relevant or not. Where appropriate, I have commented on the relevance and age of the links and tried to correct some of the assumptions.

The assertion that these are "approved" sales techniques is incorrect. I hope you will accept, even if Q. doesn't, that these are produced by people who are independent distributors for the "benefit" of their teams, and are not produced by UW for the training and support of reps. There are UW produced videos and training aids, but these have not been used by Q. I would be more than happy to provide links to the UW training videos, but then I would be breaking the MSE rules by "advertising". As you can imagine, this is a fairly uneven playing field.

As to your point about sticking to G & E, that isn't reasonable, as this is the thread for all things UW, as I understand it.

Mike

Quentin

Again we see the regular uw excuse (these are "independent distributors" and nothing to do with the uw at all) when things are seen as detrimental.

If the techniques we have seen aren't the uw way of doing things, how come they are presented by UW directors?

And do you now say the "martini presentation" is unofficial? If so, why didn't you make this claim when it was originally exposed? Your contribution at that time was just to tell us why it is known as the martini presentation (if it is just a mavericks work, why not say so at the time):

Mike_by_the_Sea wrote:

Any time, any place, anywhere

And the way to use the guarantee as a sales aid (presented by the Energy Services and Executive Services Director) isn't uw authorised?

Why do these videos start with the uw logo on screen?

All of them come with highly official looking written introductions, and reviews urging uw reps to view them (in some cases time and time again)

And the videos we have seen aren't all training, some have been intended as recruiting videos for both customers and reps.

With many misleading claims.

These remain on the web for all to see, but unfortunately the ASA doesn't control web advertising. Nevertheless they bring uw into disrepute, but nothing is done to remove them or correct the lies in them!